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Customer Account Manager

United Kingdom 29000.00 - 32000.00 GBP / Year · Job Posted February 08, 2026
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Job Description

A fast-growing, award-winning premium drinks brand is looking for a driven, people-focused field based account manager to join its expanding sales team. This is an exciting opportunity to represent a high-quality, ready-to-serve cocktail range made with real spirits and real ingredients, and to help grow distribution across the Midlands. This role covers both on-trade and off-trade customers, including independent bars, restaurants, hotels, farm shops and garden centres.

Job Responsibility

  • Act as the brand ambassador across your region, ensuring strong visibility, execution and advocacy
  • Manage and grow an existing portfolio of on-trade and off-trade customer accounts
  • Identify and convert new business opportunities with partners aligned to a premium brand position
  • Drive rate of sale and brand presence through customer support, training and merchandising
  • Support tastings, events and regional activations
  • Work closely with marketing and operations to deliver excellent service and account management
  • Build long-term relationships with buyers, managers and bar teams, becoming their trusted point of contact

Requirements

  • Experience in the drinks industry or FMCG, ideally in account management or sales
  • Strong understanding of the hospitality and retail landscape in the Midlands / South UK
  • Confident communicator who enjoys building lasting relationships
  • Comfortable working in a fast-paced, entrepreneurial environment
  • Highly organised, proactive and commercially aware
  • Confident discussing pricing, margins and sales performance
  • Full UK driving licence required

Nice to have

Applications also welcomed from bartenders or hospitality professionals looking to move into sales

What we offer

  • £5k car allowance
  • Up to 20% performance-related bonus
  • Private medical insurance with lifestyle perks
  • Creative, hands-on environment where your ideas make a real impact
  • Generous product allowance
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