Customer Account Management Representative Senior Jobs

New

Senior Commercial Account Manager

We are looking for an experienced and highly driven Senior Commercial Manager to...

Location

Germany , Berlin

Salary:

Not provided

FoodLabs & Atlantic Labs

Expiration Date

Until further notice

Requirements

6+ years of experience in a senior commercial, partnerships, Account mana or business development role within tech, travel, mobility or marketplaces
Strong B2C e-commerce experience with a proven track record of delivering commercial results through data-driven decision-making
Demonstrated success in structuring and negotiating large commercial agreements and building sustainable, long-term partnerships
Experience leading initiatives across cross-functional teams and driving scalable growth in fast-paced environments
Shows a high degree of ownership and seniority to manage relationships with senior executives, navigate complex discussions and represent Omio confidently at a strategic level
Highly analytical and strategic thinker with strong business acumen, excellent problem-solving skills and the ability to translate insights into actions
Excellent communication, relationship-building and stakeholder management skills
Resilience, ownership and a proactive mindset
able to thrive in a high-paced environment while maintaining high standards of execution
Fluency in English and Italian

Job Responsibility

Lead and execute Omio’s commercial growth strategy across key markets and transport verticals, driving revenue, margin, and market penetration
Manage and grow a portfolio of strategic transport providers, developing deep relationships at all levels — operational, commercial, and executive
Own the full commercial lifecycle with partners, from negotiation to performance management and long-term strategic planning including: commission negotiation and yearly sales and marketing incentives
Use data and insights to identify opportunities to optimise revenue, increase basket size and unlock incremental growth
Own market and competitive insights turning them into clear strategic actions that enhance Omio’s positioning, while serving as the internal go-to expert for these areas
Collaborate cross-functionally with Product & Engineering, Marketing, Operations, Finance and Legal teams across Berlin, London, Prague and other hubs to improve partner performance and enhance the customer journey
Represent Omio at senior and industry level, positioning us as a trusted, strategic partner for transport providers
Be the internal advocate for your partners and customers, ensuring their needs are understood and reflected in our product, strategy and roadmap decisions

Fulltime

Senior Account Manager

The Senior Account Manager is responsible for marketing the firm’s services, dri...

Location

Salary:

Not provided

Adaptive Solutions Group

Expiration Date

Until further notice

Requirements

Previous Business Development /Account Management experience within the IT staffing industry
Experience cultivating and building out new market share through prospecting efforts
Superior communication and presentation skills including strong negotiation and persuasion skills
Represents our Core Values – Committed to Excellence, Genuine, Trustworthy, Fun & Friendly
Strong customer service background
Bachelor’s Degree

Job Responsibility

Research and identify prospective clients through referrals, networking, social media, internet research, sales leads, and direct contact
Schedule and conduct client and prospective client meetings to build relationships and positively improve the lives of our clients and consultants
Prepare and present Master Service Agreements
Negotiate bill rates and contractual terms
Work closely with our recruiting team to ensure that all candidates presented to our clients fit their cultural and technical needs
Anticipate and take appropriate action to market future opportunities at clients
Stay abreast of current staffing trends and recommend creative strategies to facilitate new business development and superior service to existing clients
Effectively utilize company systems to perform duties and maintain records in accordance with policies and procedures
Accomplish weekly business growth goals

What we offer

Weekly commissions
Quarterly and yearly bonus opportunities
Monthly car allowance
Additional employee benefits

Senior Digital Customer Success Strategy Manager

LogicMonitor is seeking a visionary and execution-focused Senior Digital Custome...

Location

United States , Austin

Salary:

114765.00 - 145000.00 USD / Year

LogicMonitor

Expiration Date

January 13, 2026

Requirements

Bachelor’s degree in Business Administration, Computer Science, or related field
MBA desired
8+ years in a Customer Success/Experience or Account Management (or similar) role with responsibility for delivering measurable Customer Success results
3+ years in a leadership role for a high growth technology business
Must possess a customer-centric mindset and have the ability to prioritize the customers’ needs and manage to their expectations
Familiarity with AI tooling, journey orchestration, and agentic models in CS
Demonstrated success in cross-functional leadership across Product, Marketing, and R&D
Excellent communication and executive stakeholder management skills
Execution-focused mindset and ability to influence at executive and technical levels
Strong Servant Leader mindset and motivational skills

Job Responsibility

Define and manage a KPI framework that demonstrates the impact of digital success programs on retention, NRR, product usage, and cost-to-serve
Embed value-based outcomes and success plans across segments, leveraging a standard outcome-based frameworks
Report program performance and impact to executive stakeholders, steering committees, and cross-functional partners
Drive Customer Success Outcomes – increased renewal rates and reduce churn, expand our revenue in accounts through cross-sell, influence future lifetime value through higher product adoption and drive new business growth through greater advocacy
Own customer retention and strategies for long-term customer relationship management
Define and Optimize the Customer Lifecycle
Ensure smooth transitions and positive Customer Experiences from Sales to Support and renewal, including the ability to identify and act on opportunities to advocate for the customer
Recruit, develop and lead the Customer Success Engineers and Managers, who serve as the voice of our customers and drive high levels of customer satisfaction
Own escalations from customers and Account Teams and represent them amongst all levels of the business
Responsible for measuring, managing, and improving customer health, engagement, and value realization to ensure that investments made achieve the planned results

What we offer

Comprehensive health, dental and vision coverage
generous parental leave policies
access to our Employee Assistance Program and various Wellness programs
a 401K with company matching
a Lifestyle Spending Account
unlimited vacation policy

Fulltime

Senior Customer Service Representative

Are you looking for a challenging role where you will have the opportunity to ha...

Location

Canada , Montréal

Salary:

Not provided

Randstad

Expiration Date

January 06, 2026

Requirements

Have a minimum of 3 years’ experience in customer service
Detail oriented
Able to prioritize and multi-task at a high level
Able to solve problems analytically
Ability to adapt to change, in a competitive environment where priorities change frequently
Self-motivated, self-governing, and accountable
Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
Basic accounting knowledge is an asset

Job Responsibility

Responsible for responding to customer requests in a prompt, accurate, and professional manner
Develop and maintain good client relationships while ensuring confidentiality
Work with both internal and external teams to ensure the customer’s needs are met
Process customer requests through utilization of the CRM tool
Manage and update the inventory system
Complete service orders
Process invoices and complete billing
Work on Data clean up project

What we offer

Competitive payrate
Global opportunities for professional growth and development
Opportunity to work on a winning team at a leading telecommunications company, contribute to the continuous improvement of the customer experience, and gain valuable experience in a fast-paced, dynamic environment

Fulltime

Account Representative - Intern

The ideal candidate will be able to support the Global Guardian Account Manageme...

Location

United States , McLean

Salary:

15.00 USD / Hour

Armada Ltd

Expiration Date

Until further notice

Requirements

Recent college graduates or rising college seniors in pursuit of a Bachelor’s or Master’s degree (Preferred Areas of Study: Business, Criminology, National Security, International Affairs, Foreign Languages, etc.)
Articulate and well accustomed to a client-facing role
Highly motivated and organized, ability to meet deadlines in a timely manner
Superb communication skills and attention to detail
Work well both independently and in a team setting
Proficient in Microsoft Office
Accountable, personable, and hyperresponsive
Has an entrepreneurial mindset excited by implementing creative problem-solving

Job Responsibility

Support Account Management team in execution of daily tasks to ensure the highest quality customer experience
Maintain relationships with customers to better achieve their needs, troubleshoot concerns, and help perform annual account updates
Meet regularly with Account Management team to advance strategic initiatives
Data entry and accuracy verification within Microsoft Office platforms, Customer Relationship Management (CRM) system, and other internal systems
Manage upkeep on reporting data for customers' accounts
Update slide decks for customer meetings

Parttime

Senior Account Based Marketing Manager

Join Checkr's Revenue Marketing team and lead the charge in shaping our account-...

Location

United States , Denver; San Francisco

Salary:

130000.00 - 181000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

6+ years of experience in demand generation, integrated campaigns, or Account Based Marketing in the B2B SaaS space
Ability to work strategically and tactically across multiple campaigns and channels
Courage to take the initiative, pilot, and evaluate new program types
Experience using data and metrics to develop strategy and drive program improvements
Well-organized with great attention to detail
Strong project management skills
Excels at cross-functional collaboration across multiple organizations
Proficient in Salesforce (CRM), Marketo (MA), Asana (Project Management), and Google Suite

Job Responsibility

Develop the full-funnel integrated campaign strategy targeting Checkr's Ideal Customer Profiles to fuel pipeline and revenue growth
Own the execution and optimization of ICP campaigns across web, email, advertising, webinars, outbound, and direct mail channels
Craft compelling messaging and copy across landing pages, email, advertising, and Outreach sequences
Partner with the brand team to test and optimize creative concepts for promotion across campaign channels
Identify and manage target audience lists in partnership with RevOps, PMM, and Sales
Own paid social channels (LinkedIn, Meta) in partnership with our ad agency, webinars and pilot new 3rd-party industry vendors
Collaborate and partner with Sales Development and Business Development Representatives to own and optimize lead hand-off processes
Measure and communicate progress to meeting and exceeding key performance indicators across campaign channels

What we offer

Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
Home office stipend
Lunch four times a week
Commuter stipend
Abundance of snacks and beverages

Fulltime

New

Manager, Relationship Managers (MM & Key Accounts)

The role will lead a team of Relationship Managers primarily responsible for exp...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years experience managing a team of client-facing sales or account management organization
Previous experience in an Account Management function, interfacing with existing clients as an Individual Contributor or Manager
Proven experience–and passion for–teaching and developing talent
Experience developing GTM strategy, building and executing operational plans
Successful track record of designing, implementing, and validating processes and programs
A builder of businesses, with the ability to attract and develop the best talent in the industry
Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal)
Exemplary sales fundamentals, understanding of different sales frameworks and tools
Adaptive, with the ability to balance short term and long term priorities

Job Responsibility

Lead a team of Relationship Managers primarily responsible for expansion and retention of our existing customer base in the EMEA Region
Responsible for strategy, planning, building, and running a highly performing team
Own a book of business covering our Top Accounts in EMEA with responsibility to engage, manage, support and grow this business
Build and be responsible for recruiting, coaching and developing a diverse team of Relationship Managers
Work with senior leadership to define and implement effective sales strategies for the EMEA Midmarket segment
Oversee the development of sales plans and tactics that align with company goals and regional market dynamics
Monitor the pipeline of opportunities & renewals to ensure timely and effective follow-ups, deal closures, and revenue growth
Own and understand your book of business - driving expansion through cross sell and upsell whilst managing retention
Build data driven outreach programs based on customer behaviour and white space opportunities
Contribute to and translate company strategy into actionable, measurable team and individual goals

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
Cycle-to-Work Scheme
With secure bike storage
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Senior Carrier Account Representative

Arrive Logistics is looking to hire a Senior Carrier Account Representative with...

Location

United States , St. Paul

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

2+ years in a Carrier Sales or Brokering role is required
Personable, hard-working individuals who aren’t afraid to go above and beyond each and every day
Resourcefulness
Solutions-oriented
Strong work ethic
Building relationships and establishing rapport should come naturally
Highly motivated
Comfortable taking risks and making quick decisions

Job Responsibility

Establish and grow relationships with carrier partners to service our customers’ needs while providing best-in-class service
Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research
Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers
Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery
Maintain outstanding service performance
Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status
Seek opportunities for new and existing customers to utilize committed capacity
Build strong internal relationships with the Business Development team
Utilize industry knowledge to resolve issues efficiently and independently

What we offer

Competitive compensation and commission plan
Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Retirement Savings Plan contribution from Arrive
Employee Resource Groups
Professional development and leadership development programs
Company paid holidays, paid vacation time and wellness days
100% paid parental leave
Employee rewards program
Regular team outings and meals in the office
Referral Program

Fulltime

Customer Account Management Representative Senior

Bombardier

Location:
Canada , Dorval

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 27, 2025

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Customer Account Management Representative Senior

Bombardier

Location:Canada , Dorval

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 27, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Account Management Representative Senior

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Senior Carrier Account Representative

Location:
Canada , Dorval

Category:
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Contract Type:
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Job Posted:
December 27, 2025