Customer Account Executive

• Deliver Turnover, Customer Profitability and Business Building Terms budgets for the Customer within allocated categories
• Manage promotional nomination forms and other specific customer administration
• Create, execute and measure category specific Joint Business Plans
• Activate Shopper Marketing activities With Customer Marketing Manager
• Portfolio management with direct buyer management
• Provision of clear up to date inputs to Business Processes e.g. OPSO, Customer Business Planning
• Customer inputs into the S&OP (promotional planning) process – responsible for 6 month forecast within designated categories
• Own the balance sheet within designated categories (cpp calculations, accruals, price query resolution, trade term compliance)
• Lead execution in store is in line with agreements and perfect store principles
• Negotiate and execute category specific Joint Customer Business Plan
• Create & execute share winning plan

• Develops Customer Business Plans
• Customer Management and Selling Essentials
• Optimising Promotional Sell-Out
• Category Management
• Implementing the Customer / Channel Business Plans
• Developing Customer Relationships
• Good interpersonal, communication and relationship management skills
• Experience of customer management within FMCG desired but not essential

Experience of customer management within FMCG

• Competitive salary
• Pension scheme
• Annual bonus
• Subsidised gym membership
• Discounted staff shop
• Shares
• Flexible and hybrid working environment
• Wellbeing support
• Development opportunities
• Family-friendly and inclusive workplace