Customer Account Executive Job at Zuora (Redwood City, San Jose)

Customer Account Executive

Zuora

Location:
United States , Redwood City, San Jose

Category:
Sales

Contract Type:
Not provided

Salary:

75000.00 - 150000.00 USD / Year

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Job Description:

As a Customer Account Executive you’ll focus on targeted $25M – $500M+ accounts across the North America region, enabling some of the most successful software, hardware, media, telecom and IoT companies to sustain rapid growth and transform their entire business. You’ll work closely with our existing customers as a trusted advisor, further pioneering business transformation, expanding Zuora’s footprint and value. You will be the CEO aka “ZEO” of your franchise and career – owning, driving the strategy and leading the sales cycle with a cross-functional team including our award-winning customer service team.

Job Responsibility:

Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach
Develop your own account, territory, and opportunity plans to manage the complete sales cycles to drive maximum value and adoption of Zuora’s complete product portfolio
Identify and secure expansion / cross-sell opportunities within your assigned book of business
Exceed your quarterly and annual sales quota
identify opportunities and create a pipeline that will fuel the ongoing growth of your business
Meet & Exceed Annual renewal targets
Lead/leverage an account team of Solution Engineers, Business Development Representatives, Revenue Advisors, Marketing, Product, and Customer Success Architects to develop and manage sales pipeline and enhance customer relationships and value realized
Accurately forecast profitable and predictable territory performance through adherence of our sales process
Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues
Ability to travel when required

Requirements:

3+ years of solution sales experience managing SaaS sales and renewal cycles with demonstrated ownership of territory and account management
Proven track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives
Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
Ability to develop account plans to go wider and sell into additional LOBs / units within customer hierarchy
Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment
Strong computer skills including the G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus
Bachelor’s degree (sales training methodologies is a plus)

Nice to have:

Salesforce is a plus
sales training methodologies is a plus

What we offer:

Competitive compensation, corporate bonus program and performance rewards, and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

Additional Information:

Job Posted:
February 13, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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