Customer Account Coordinator

The Job You Will Perform: Responsibility to communicate with customers estimate and enter orders and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales Manufacturing and shipping operations has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries Responsible for multiple accounts of small to medium customers with high complexity. - Take customer orders either directly from customers or account managers. - Place orders on a timely basis for purchases of materials and supplies to be used in production. - Communicate with customers regarding issues such as order status quotations order changes and confirmations as well as any complaints or questions. - Process purchase orders coordinate account credits and maintain customer data. - Work with production staff and utilize KIWI system to achieve on-time customer deliveries.