Custom Solution Consultant Job at Randstad (Tokyo)

Lead Solution Consultant

As a Lead Solution Consultant, most of your work involves working closely with p...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Minimum 3+ years of relevant experience in service management and/or consulting customer facing role
Proven experience in designing and implementing solutions on the ServiceNow platform
BSc or MSc in IT or Business field or equal level of experience
Excellent written and verbal English language
French, German, Spanish or any other European Language would be considered a plus
Business analysis, requirements gathering and solution design abilities
Pitch perfect communication, writing and presenting skill
Experience in a Professional Services environment engaging with executive stakeholders, solution architects
Solid Exemplary verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels (both technical and non-technical)
Strong overall knowledge of Information Technology, architecture and multi-tier applications

Job Responsibility

Work closely, build and maintain strong relationships with company existing and potential new clients to understand their business needs and pain points and translate them into an IT solution following best practices
Demonstrate how ServiceNow solutions and Inetum Services can address Customer’s needs and pain points through product presentations and demonstrations
Work closely with the Sales team to identify opportunities for new IT solutions and provide technical expertise and guidance throughout the sales cycle
Supporting Marketing activities – user conferences, trade shows, analyst demonstrations, webinars etc…
Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members
Lead workshops in sales and delivery phases to gather customer requirements
Collaborate with the Sales team to develop proposals and estimates
Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs) from potential clients and ensure responses to RFP and RFI are tailored to meet the specific needs and requirements of the client
Create and deliver POCs to demonstrate the feasibility of the proposed solutions
Stay informed and internally promote part of the ServiceNow portfolio, update the other teams for the new releases, new features and innovations in this part of ServiceNow portfolio

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

Solutions Consultant

We are looking for a dynamic, customer-facing Solutions consultant to be the pri...

Location

United States , Los Angeles; Seattle; Portland; Denver; Chicago; Austin; Dallas; New Orleans; St. Louis; Baltimore; Boston; Miami; Philadelphia; Pittsburgh; Washington D.C.

Salary:

100000.00 - 130000.00 USD / Year

UpGuard

Expiration Date

Until further notice

Requirements

3+ years in a customer-facing technical role such as a Solutions Consultant, Sales Consultant, Technical Account Manager, or Professional Services Consultant
Experience in a post-sales or expansion focused role is highly preferred
Deep understanding of the cybersecurity and GRC landscape (e.g., GRC platforms like ServiceNow
SIEMs like Splunk
or other security stack tools)
A passion for becoming a deep subject matter expert on a complex software platform
Hands-on experience with REST APIs is essential
You must be comfortable guiding customers on implementation, reading documentation, and using tools like Postman to troubleshoot

Job Responsibility

Drive Technical Expansion: Act as the key technical partner for Account Managers and CSMs during renewal and upsell motions. You will lead technical deep-dives, run customized product demonstrations, and build "proof-of-value" solution architectures for our new multi-product offerings
Serve as the Go-To Product Expert: Maintain an expert-level understanding of the UpGuard platform, its architecture, API capabilities, and competitive differentiators. You will be the technical authority the CS team relies on to answer complex customer questions
Architect Complex Solutions: Design, scope, and validate deep technical solutions for our customers. This includes architecting robust API integrations to connect UpGuard with our customers' key systems (like GRC platforms, SIEMs, and other security tools)
Manage Critical Technical Escalations: Act as an escalation point to "bridge the gap" between standard technical support and our CSMs. You will take ownership of high-priority technical issues that require deep, hands-on solutioning within a customer's environment
Enable the Team: Create and maintain a library of technical documentation, best-practice guides, integration playbooks, and demonstration scripts to empower the entire Customer Success team

What we offer

Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
$1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
Annual leave: 6 weeks PTO plus two additional UpGuardian leave days to give you time to recharge your batteries
18 weeks paid Parental Leave: Irrespective of parenting role
Personal Leave Allowance: This includes sick & carer’s leave
Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
Top-spec hardware: All team members will be provided with top-spec laptops for their role
Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
Health Insurance: Health, dental, and vision insurance

Fulltime

Technical Solution Consultant

Advance the way you live and work at HPE. At HPE, our team members search beyond...

Location

China , Dalian

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

2025 fresh graduates
Good Japanese communication skill, and great willing to learn IT technology

Job Responsibility

Provide technology consulting to external customers and internal project teams
Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs
Maintain knowledge of leading edge technologies and industry/market domain knowledge
Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects
Shape technical direction and technical strategies within the organization and for external customers

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Senior Solutions Consultant

This role requires an experienced Senior Solutions Consultant with a strong foun...

Location

United Arab Emirates

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

15+ years in solution consulting or sales engineering, with experience across multiple ServiceNow solution domains
Exceptional communication and presentation skills
Skilled in networking with customers, orchestrating extended sales teams, and influencing stakeholders
Proven ability to operate at various levels within customer accounts
Proficiency in English and Arabic
ITIL Foundation Certification
ServiceNow Sales Certifications
Hands-on ServiceNow experience

Job Responsibility

Design and lead consultative interactions, aligning business objectives with solutions on the ServiceNow platform
Conduct industry-aligned, ServiceNow-focused discussions, educational sessions, and workshops
Drive the presales process, distilling gathered information to develop demo scripts
Support the creation of high-level proposals, Statements of Work (SOWs), and responses to RFPs
Collaborate with Sales to nurture, grow, and sustain customer accounts
Provide ServiceNow technical support throughout the presales and sales cycle
Assist in developing Proofs of Concept (POCs) and Proofs of Value (POVs)
Serve as a trusted advisor, helping clients scope challenges and identify ServiceNow-based solutions
Maintain an in-depth understanding of ServiceNow’s capabilities, limitations, and industry best practices
Keep abreast of industry developments

What we offer

Competitive compensation
Comprehensive benefits
Opportunity to play a pivotal role in expansion strategy
Chance to make a meaningful impact and accelerate your career
Part of an innovative, collaborative team dedicated to excellence

Sr. Solutions Consultant II

Strategic Solutions Consultant role at PagerDuty, serving as a trusted advisor t...

Location

United States , Atlanta

Salary:

164000.00 - 226000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

5+ years in a solutions consulting, pre-sales, technical account management, or similar customer-facing role
Strong understanding of SaaS, cloud infrastructure, DevOps, or IT operations
Proven ability to support and influence sales cycles, with a solid grasp of sales processes and customer buying journeys
Excellent communication and presentation skills
Experience working with enterprise customers and navigating complex organizations
Problem-solver with a consultative mindset and a passion for helping customers succeed
Ability to travel as needed

Job Responsibility

Collaborate with strategic customers to understand business challenges and map PagerDuty solutions to desired business outcomes
Lead discovery sessions, solution design workshops, and technical deep-dives
Develop and present tailored demonstrations, proof-of-concepts, and value propositions
Advise customers on best practices for incident response, digital operations, and service reliability
Partner with sales and customer success to drive adoption, expansion, and renewals
Act as a bridge between technical and business stakeholders
Provide feedback to product and engineering teams to influence roadmap

What we offer

Equity
Comprehensive benefits package
Flexible work arrangements
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year

Fulltime

Technical Solutions Consultant Graduate

Technical Solutions Consultant Graduate role at Hewlett Packard Enterprise provi...

Location

United States , Alpharetta

Salary:

45400.00 - 96200.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Completed Bachelor's Degree in Computer Science, Engineering or related field within 1 year of start date
0-1 year of experience in related field
Excellent verbal and written communication skills
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience
E-support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Technical Solutions Consultant

The role involves resolving complex technical issues, ensuring proactive custome...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Vocational: apprenticeship/certification completion
may include on-the-job training in addition to studies
associate degree or equivalent experience preferred
3-5 years experience in relevant technologies and customer environments
relevant industry qualification where applicable
excellent verbal and written communication skills
experience in troubleshooting in a technical environment
excellent analytical and problem solving skills
software and hardware knowledge of computing, storage and peripheral devices
advanced proficiency with case management databases and tools

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end users
respond to service, product, technical, and customer-relations questions
proactively assist in avoiding or reducing problem occurrence
act as a team or project leader
review and resolve complex business issues
add case resolution to knowledge management systems
represent the company in customer locations, industry conferences, or trade shows
partner frequently with the Sales Pursuit team.

What we offer

Health and wellbeing benefits for employees and their loved ones
programs for professional and personal development
inclusive culture supporting varied backgrounds.

Fulltime

Technical Solutions Consultant

The Technical Solutions Consultant role focuses on responding to customer issues...

Location

India , Hyderabad

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Minimum of 3 to 5 years of experience in IT solutions
A degree in Computer Science, IT or Software Engineering and understanding of remote infrastructure domain
Microsoft, Cisco, Linux or similar certification is a plus
Proven knowledge as a Technical Support Engineer, Help Desk Technician or similar role
Basic knowledge on Windows / Linux / Mac OS environments
Ability to research and identify solutions to reported issues
Ability to diagnose and troubleshoot technical issues, including setup and configuration
Ability to prioritize and manage several open issues at one time
Willingness to work in shifts (24 x 7)
Good understanding of Infrastructure domain – Servers, Network, cloud, and other tech products

Job Responsibility

Take ownership of customer issues reported and see problems through to resolution
Diagnosing, troubleshooting skill and identifying solutions to resolve system /Operating system issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide assistance to our customers using the IT operations platform
Diagnose and troubleshoot product issues/questions and help our customers leverage the product effectively
Resolve product issues and respond to any product questions from customers
Use email and phone communication to provide clear, written instructions and technical manuals
Provide prompt and accurate feedback to customers
Refer to the internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs
Flexible work environment
Inclusive work culture

Fulltime

Custom Solution Consultant

Randstad

Location:
Japan , Tokyo

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 18, 2026

Expiration:
February 24, 2026

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Location:Japan , Tokyo

Category:IT - Software Development

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Job Responsibility:

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Nice to have:

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Expiration:February 24, 2026

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Location:
Japan , Tokyo

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Contract Type:
Not provided

Job Posted:
January 18, 2026

Expiration:
February 24, 2026