Custody Client Onboarding Senior Analyst Job at Citi (Warsaw)

Client Onboarding Senior Analyst

Drive seamless client onboarding and shape the future of client relationships! W...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience in documentation and client facing roles, such as Customer Service, Client Onboarding, Custody, Treasury and Trade related position, Client Documentation Review, Account Maintenance, Customer Due Diligence, AML, KYC
Bachelor’s/University degree
Advanced level of English (written and spoken)
Excellent interpersonal, communication skills
Good time and project management skills
Strong analytical and problem-solving skills, with a keen eye for detail
Demonstrated commitment to risk management and regulatory compliance

Job Responsibility

Own the client onboarding process from start to finish, including documentation review, account setup, and ongoing maintenance
Provide outstanding customer service and resolve client inquiries with expertise and efficiency
Support, understand and implement client requirements
Monitor customer satisfaction and service level and drive process changes, provide innovative solutions to clients
Manage daily account opening and maintenance activities, ensuring accuracy and adherence to regulatory requirements
Lead projects within the account services space, collaborating effectively with cross-functional teams
Develop and implement new work procedures and analyze complex issues to optimize efficiency and mitigate risk, reduce performance matrices to track defects and productivity
Promote a strong risk management culture and ensure regulatory compliance
Mentor and train junior team members

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Paid Parental Leave Program (maternity and paternity leave)
Holiday Allowance
Regular working time schedule
Sport Card + Sport and team recreation activities
Access to an array of learning and development resources
A discretional annual performance related bonus
Competitive base salary (annually reviewed)

Fulltime

Transaction Capture Senior Analyst

The Transfer Agency Transaction Capture Senior Analyst is an experienced operati...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2–5 years of experience in Transfer Agency operations, fund administration, or a comparable post‑trade / investor services environment
Strong working knowledge of TA transaction processing, dual control principles, and operational risk management
Experience operating in a maker/checker or quality control role within a regulated operations environment
Demonstrated ability to manage high‑volume processing with strong attention to detail and accuracy
Effective problem‑solving skills with the ability to analyze issues, identify root causes, and propose sustainable solutions
Strong written and verbal communication skills
able to interact effectively with internal and external stakeholders
Ability to work under pressure, manage multiple priorities, and meet strict deadlines in a fast‑paced environment
Bachelor’s degree / University degree or equivalent relevant experience

Job Responsibility

Process, validate, and authorize client instructions across core transfer agency activities including subscriptions, redemptions, switches, transfers, distributions, and investor maintenance events
Act as Maker and/or Checker, ensuring dual control, accuracy, and completeness of all transactions processed in line with TA procedures and service level agreements (SLAs)
Perform transaction validation against fund documentation, prospectuses, client agreements, and applicable regulatory requirements
Support daily, monthly, and ad‑hoc reconciliations including cash, unit/shares, suspense, and register integrity controls
Identify, investigate, and resolve transaction breaks, inquiries, and exceptions, ensuring appropriate escalation of aged or high‑risk items
Proactively identify operational risk, control weaknesses, and process gaps, recommending remediation actions to management
Ensure full compliance with internal control frameworks, audit requirements, operational risk policies, and regulatory obligations
Support incident management by contributing to root cause analysis, corrective actions, and control enhancements
Manage and respond to internal, external & third-party inquiries related to TA transactions in a professional and timely manner
Partner with internal stakeholders such as other functions within the KL Transfer Agency department, onboarding, AML/KYC, fund accounting, and custody teams to resolve end‑to‑end processing issues

Fulltime

CitiService Senior Analyst

We are in the process of establishing a new CitiService function as part of the ...

Location

Luxembourg , Bertrange

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent (Finance, Accounting, Math, or Management preferred)
Extensive experience in global financial institutions, preferably in Securities Services Operations and/or a similar position with strong client focus
Proven senior business analytics capability with excellent end-to-end operational process understanding
Proven ability to drive change in complex, dynamic environments
Track record handling complex/sensitive situations, including risk identification/remediation
Exceptional written/verbal communication, able to influence senior levels
Self-reliant, results-oriented problem solver
Strong organizational/project management skills
performs effectively under pressure, prioritizes deadlines
Experience collaborating with regulatory bodies, internal/external auditors

Job Responsibility

Support client Operational and Onboarding needs spanning all Products within the Issuer and Investor Services business relating to Fund Accounting, Middle Office, Transfer Agency, Securities Lending, Issuer Services, and Custody
Support Luxembourg Client Implementations and Change - will be responsible for supporting core Luxembourg Client Implementations tasks (relating to originations and business growth) and delivery of client change projects in line with service strategy and initiatives
Applies strong knowledge and expertise in the products and capabilities of the Investor Services Business, including but not limited to Fund Accounting, Middle Office, Transfer Agency, Trade Settlements, Asset Servicing, Cash/FX, Tax Operations, and Lending
Manage client inquiries, ensuring timely responses and escalation of critical issues
Proactively manage client expectations with transparent communication and realistic resolution timelines
Act as a Subject Matter Expert (SME), providing authoritative guidance and innovative solutions
Support timely task completion and prevent SLA breaches
Accountable for remediating aged queries and enhancing client satisfaction
Participate in Client meetings and calls with business partners – Service Reviews, Issue Logs, DDQ etc
Support review Client Scorecards/Temp checks/KPI's and own follow up of action as required

What we offer

Competitive base salary (annually reviewed)
Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Additional benefits that support you (and your family) to be well, live well and save well

Fulltime

Business Analyst Advanced

We are looking for an experienced Business Analyst Advanced to support a client-...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Significant business analysis experience within financial services, preferably in a client-facing onboarding or change delivery capacity
Strong understanding of trade lifecycle activities, cash movements, and corporate actions across operational processes
Knowledge of custody-related environments and third-party service models is highly valued
Demonstrated ability to manage competing priorities while maintaining accuracy, responsiveness, and stakeholder confidence
Excellent communication and presentation skills, with the ability to interact effectively with clients and senior stakeholders
Hands-on experience with reporting and analytics tools such as Microsoft Excel, PowerPoint, and Tableau
Proven background in planning, due diligence, governance reporting, and cross-functional coordination
Bachelor’s degree preferred, or equivalent practical experience with a substantial track record in relevant business environments

Job Responsibility

Lead third-party onboarding activities from initial assessment through implementation, testing, launch preparation, and post-go-live stabilization
Act as the primary contact for clients and external service partners, translating current operating models into practical future-state onboarding plans
Coordinate closely with product, operations, reference data, testing, and technology teams to define scope, dependencies, and delivery milestones
Oversee connectivity and messaging readiness, including certification planning, issue resolution, and management of non-standard requirements
Monitor testing progress, guide defect triage, and confirm that entry and exit criteria are met before each implementation stage
Produce dashboards, status reporting, and metrics that highlight delivery progress, quality indicators, risks, and key decisions
Identify process gaps and strengthen controls to improve onboarding quality, transparency, and execution consistency
Provide day-to-day direction to offshore support resources, promoting strong service levels, accountability, and collaboration across locations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...

Location

United States , Bethel

Salary:

17.00 USD / Hour

CVS Health

Expiration Date

August 18, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Richboro

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

August 17, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Leesburg

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

August 18, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits

Parttime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Charlotte

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

September 05, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state, click here to learn more.

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs

Parttime

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Custody Client Onboarding Senior Analyst

Job Description

Job Responsibility

Requirements

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