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Custody Client Onboarding Analyst

https://www.citi.com/ Logo

Citi

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Location:
Poland , Warsaw

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

90440.00 - 142960.00 PLN / Year
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Job Description:

Are you looking for a career move that will put you at the heart of a global financial institution? Join our Custody Implementation Team. By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We're seeking a Custody Client Analyst to join our team. You will play an important role in ensuring a smooth and efficient onboarding experience for our clients as well as managing documentation repository for Custody. You will gain valuable experience in global custody, tax implications, asset servicing, and diverse local markets.

Job Responsibility:

  • Manage documentation requests for our clients from repository perspective
  • Provide reporting and support for internal stake holders
  • Own the client onboarding process from start to finish, including documentation review, account setup, and ongoing maintenance
  • Provide customer service and resolve client inquiries with expertise and efficiency
  • Support, understand and implement client requirements
  • Monitor customer satisfaction and service level and drive process changes, provide innovative solutions to clients
  • Manage daily account opening and maintenance activities, ensuring accuracy and adherence to regulatory requirements
  • Work closely with Sales, Compliance, Credit, Legal and Tax teams to onboard new clients
  • Lead projects within the account services space, collaborating effectively with cross-functional teams
  • Develop and implement new work procedures and analyze complex issues
  • Promote a strong risk management culture and ensure regulatory compliance

Requirements:

  • Advanced level of English (written and spoken)
  • 1-3 years of experience in roles such as Client Onboarding, Custody, Treasury and Trade-related position, Client Documentation Review, Customer Due Diligence
  • Good interpersonal and communication skills
  • Good time and project management skills
  • Analytical and problem-solving skills, with a keen eye for detail
  • Demonstrated commitment to risk management and regulatory compliance
What we offer:
  • Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
  • Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
  • Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
  • Employee Assistance Program financed by Employer
  • Paid Parental Leave Program (maternity and paternity leave
  • statutory and 2 weeks additional paid paternity leave)
  • Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
  • Additional benefits from Company’s Social Benefit Fund
  • Additional day off for volunteering
  • Cafeteria/ flex benefit
  • Opportunity to receive an annual discretionary incentive award
  • Special offers and discounts for employees

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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