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This position supports the EMEA billing processing functions for Direct Custody & Clearing. The person in this role will have direct operational responsibilities for invoice production and investigations related to the EMEA Custody Billing, including the review of key client invoices. This role also includes client queries, investigations, metrics, reporting, testing tasks, process improvements and training new and existing coworkers on all processing functions. In addition, this person will also be involved with special projects such as internal controls, compliance, standard operating procedure writing, software application requirement development and maintenance.
Job Responsibility:
Invoice production/review, timely and accurate delivery for custody clients
Respond to requests in a timely manner
Effectively communicate with team members, management, business partners and clients
Develop and document procedures and processes
Analyze reoccurring issues and assist in developing process improvements
Develop and maintain spreadsheets and databases
Process payment and accounting entries
The ability to work within tight deadlines
Compile metrics for weekly & monthly reporting to seniors
Training new team members when hired, on all processing functions
Training existing coworkers, on all processing functions for cross training and back up purposes
Comply with Citi policies
Requirements:
Bachelor's degree in Business, Finance, Accounting or related field or years equivalent to work experience
3 years' experience in Securities industry or Financial experience
Demonstrated ability to take ownership of problems and lead problem resolution
Investigation and reconciliation ability
Excellent written and verbal communication skills
Excellent analytical, problem solving and interpersonal skills
Ability to effectively communicate with all levels of employees and clients
Understanding of operations, internal controls and risk management
Advanced PC skills including MS Excel, MS Access, and SharePoint
Proven aptitude to multi-task in a fast-paced environment
Trustworthy with confidential information
Nice to have:
Bilingual proficiency (e.g., Spanish/English)
What we offer:
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards
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