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Custodial Site Manager

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CBRE Government & Defense Services

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Location:
United States , Mettawa

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Category:
Manufacturing

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Contract Type:
Employment contract

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Salary:

80500.00 - 120000.00 USD / Year
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Job Description:

The Custodial Site Manager is responsible for full operational control of custodial services across assigned facilities, ensuring a consistently clean, safe, compliant, and client-ready environment. This role operates as the on-site authority, executing contract requirements independently, driving performance outcomes, and making real-time operational decisions without reliance on upper leadership. The Site Manager is expected to combine operational expertise with analytical thinking, technology utilization, and proactive problem-solving to continuously improve service delivery.

Job Responsibility:

  • Lead and execute all custodial operations with full ownership of site performance
  • Independently manage daily operations, staffing, and service execution without direction
  • Analyze workload, staffing levels, and productivity to optimize labor efficiency
  • Develop and maintain staffing plans, shift coverage, and contingency strategies
  • Utilize data, metrics, and reporting tools to monitor performance and drive improvements
  • Conduct routine and unannounced inspections
  • enforce quality control standards
  • Implement corrective actions and root cause analysis for performance gaps
  • Manage labor hours, overtime, and budget adherence through data-driven decisions
  • Oversee inventory, equipment lifecycle, and supply consumption trends
  • Ensure strict compliance with OSHA, safety, and client-specific regulations
  • Serve as the primary client interface, managing expectations and resolving issues proactively
  • Execute special projects, deep cleaning, and high-priority response tasks
  • Develop and deliver operational reports, dashboards, and performance summaries

Requirements:

  • High school diploma required
  • associate or bachelor’s degree preferred
  • 3–5+ years of custodial or facilities management experience
  • Experience managing large-scale or multi-building operations strongly preferred
  • Proven ability to independently manage operations and staff
  • Strong understanding of custodial processes, equipment, and chemical usage
  • Demonstrated experience with technology platforms and operational systems

Nice to have:

  • Experience in healthcare, government, or high-compliance environments
  • Bilingual (English/Spanish) a plus
  • Knowledge of sustainability and green cleaning practices
  • Experience with performance-based contracts and service-level agreements
What we offer:
  • medical
  • well-being
  • financial planning
  • short-term incentives benefits

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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