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Aramark Facilities Management is hiring a Custodial Manager to lead custodial operations at the University of New Hampshire. This role is responsible for overseeing evening custodial operations across university buildings and campus facilities while leading frontline custodial teams in a fast-paced higher education environment. The Custodial Manager will play a critical role in maintaining clean, safe, and well-presented facilities for students, faculty, staff, and campus visitors. We are seeking a strong operational leader with experience managing custodial, housekeeping, environmental services, or facilities cleaning teams in large-scale higher education environments. The ideal candidate is hands-on, highly organized, customer-focused, and comfortable managing teams in active operational environments where quality, responsiveness, and accountability matter. This opportunity offers the ability to step into a leadership role within a stable university environment while joining one of the largest facilities management organizations in the country.
Job Responsibility
Lead Custodial Operations Across Campus: Oversee daily custodial operations across academic buildings, common areas, residence halls, and campus facilities
Manage custodial associates and frontline team leads during the 2nd shift
Ensure cleaning schedules, staffing assignments, and operational priorities are completed effectively
Maintain strong cleanliness, safety, and appearance standards throughout campus facilities
Support a positive campus experience for students, faculty, staff, and visitors
Quality Assurance & Inspections: Conduct regular inspections to ensure custodial quality standards are consistently met
Identify operational issues and implement corrective action quickly
Partner with university leadership and facilities teams to maintain strong client satisfaction
Operations & Facilities Coordination: Coordinate staffing plans, work assignments, and daily operational coverage
Review work orders and prioritize custodial activities based on campus needs
Maintain effective communication with campus stakeholders and facilities leadership
Ensure custodial equipment is properly maintained and operational
Help manage supply expenses and operational efficiencies
Safety & Compliance: Ensure compliance with OSHA, university, and Aramark safety standards
Promote proper PPE usage and safe work practices
Maintain compliance with all federal, state, and local regulations
Requirements
2+ years of custodial, housekeeping, environmental services, or facilities operations leadership experience
Prior experience supervising custodial or cleaning teams required
Experience working in large facilities environments preferred: Universities or colleges, Hospitals or healthcare facilities, Hotels or hospitality operations, Airports or transportation facilities, Convention centers or event venues, Commercial office buildings, Public facilities
Strong knowledge of custodial operations, cleaning procedures, and custodial equipment
Experience managing staffing schedules and operational workflows
Ability to lead teams in fast-paced, customer-facing environments
Strong communication, leadership, and organizational skills
Customer-service mindset with strong attention to detail
Computer and administrative skills preferred
Bachelor's degree or equivalent operational leadership experience preferred
Physical Requirements: Ability to walk large campus facilities throughout shift
Ability to stand, bend, lift, push, and move equipment as needed
Ability to work in active custodial and facilities environments
Nice to have
Experience working in large facilities environments preferred
Computer and administrative skills preferred
Bachelor's degree or equivalent operational leadership experience preferred