Curator of Hospitality Job at Associa (Miami)

Job Responsibility

Develop and execute an orientation program for owners to introduce them to the OTM lifestyle and better understand their interests, preferences, and specific requests
Work with the General Manager to update and reinforce service standards and SOPs, ensuring consistent communication and follow-up with staff for proper execution
Oversee the Concierge program and develop partnerships and relationships that enhance the OTM owner experience
Build, maintain, and update the resident database in VertiLinc, ensuring staff is informed of all relevant updates
Develop and facilitate in-house programming and special events (including holidays) for owners by leveraging relationships within the arts, including music, dance, theatre, fitness, fine art, and food & beverage
Facilitate unique programming for OTM owners by leveraging relationships with leaders in South Florida's arts and entertainment scene, including performing arts centers, museums, sporting events, film, food, and wine experiences
Communicate arrival and departure information, as well as special requests, to all relevant staff members. Ensure proper coordination and execution of all arrivals and departures
Work with the General Manager to establish the budget for lifestyle programming and events
Oversee the transportation program, including house cars, helipad operations, helicopter charters, yachting, private jets, and related services
Develop and execute in-house culinary programming

Develop and execute an orientation program for owners to introduce them to the OTM lifestyle and better understand their interests, preferences, and specific requests
Work with the General Manager to update and reinforce service standards and SOPs, ensuring consistent communication and follow-up with staff for proper execution
Oversee the Concierge program and develop partnerships and relationships that enhance the OTM owner experience
Build, maintain, and update the resident database in VertiLinc, ensuring staff is informed of all relevant updates
Develop and facilitate in-house programming and special events (including holidays) for owners by leveraging relationships within the arts, including music, dance, theatre, fitness, fine art, and food & beverage
Facilitate unique programming for OTM owners by leveraging relationships with leaders in South Florida's arts and entertainment scene, including performing arts centers, museums, sporting events, film, food, and wine experiences
Communicate arrival and departure information, as well as special requests, to all relevant staff members. Ensure proper coordination and execution of all arrivals and departures
Work with the General Manager to establish the budget for lifestyle programming and events
Oversee the transportation program, including house cars, helipad operations, helicopter charters, yachting, private jets, and related services
Develop and execute in-house culinary programming