Cultural Experience Specialist Job at Octagon Professionals (The Hague)

Cultural Experience Specialist

Octagon Professionals International B.V. is preparing to support a major Europea...

Location

Netherlands , The Hague

Salary:

Not provided

Octagon Professionals

Expiration Date

Until further notice

Requirements

University or HBO-level qualification (Cultural Studies, International Relations, Public Policy, Communication, Education, History, European Affairs or similar)
Fluent in Dutch and English
knowledge of other EU languages is an advantage
Solid understanding of European institutions, integration and policies, or willingness to learn quickly
Experience delivering short tours, walkthroughs or structured interpretive sessions in museums, galleries, cultural venues or learning centres is highly advantageous
Strong communication, facilitation and public engagement skills
Ability to remain calm, professional and diplomatic when handling complex questions
Collaborative, practical and open-minded, with a team spirit

Job Responsibility

Support/Deliver guided tours, workshops, role-play sessions and presentations for schools, groups and the public
Prepare and present educational content on European themes, including modern history and European integration
Use interpretive and museum-style techniques to make complex topics accessible and engaging
Act as a knowledgeable guide to European institutions and policies, answering visitor questions and forwarding complex inquiries to designated EP/EC counterparts when required
Stay informed about the latest developments in European affairs and communicate them appropriately to diverse audiences
Contribute input to the materials used in presentations, workshops and guided tours, including interactive elements such as quizzes
Support and brief teachers, group leaders and facilitators to ensure smooth group visits
Ensure the responsible use of multimedia installations and role-play materials
Assist with events, outreach activities and visitor surveys, contributing ideas to enhance engagement
Work closely with colleagues to maintain consistent visitor-service standards across all public zones

What we offer

A modern, inclusive and collaborative work environment
Full training and onboarding provided upon commencement
Opportunities to develop skills in museum education, cultural facilitation and visitor engagement
A competitive remuneration package

Customer Experience Specialist

To optimise the meeting place experience for the many people to drive visitation...

Location

China , Changsha

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

IKEA concept, culture and values – Knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation
IKEA brand – Knowledge of what the IKEA brand means and how it should be incorporated in everything IKEA does
Branding: Knowledge of creating a unique image for the local brand in the consumers' mind and establish a significant and differentiated presence in the market that attracts and retains customers
Globalization – Able to adapt global Meeting Place concept to meet local culture and community needs and willpower to adjust the global concept to stay and continue to be relevant
Customer experience practices – knowledge of the customer experience practices and innovations used by the industries worldwide (including retail, meeting places, F&B, leisure, hotel business, other places where customer experience is an integral part of the business
Customer Behavior – Knowledge of existing and potential customer’s needs, behaviours and aspirations to be able to help Ingka evaluate future endeavours and further translate insights into most relevant ideas & solutions, to support for business purpose and decision-making
Customer journey - Knowledge of the customer’s whole interaction with Ingka, from first encounter to purchase – using digital and physical tools and platforms

Job Responsibility

Co-create the Customer Experience Program for the Meeting Place by providing solutions which enhance the Customer Journey for each customer group
Secure efficient communication with customers
Execute on assigned tasks which contribute to strategic priorities within the Customer Experience supporting Customer Experience Manager as priorities evolve to deliver day-to-day Customer Experience activities, leveraging their specific customer experience expertise and knowledge of standards on local and different markets
Propose and execute localization of the Meeting Place in all MP’s touch points (off-line and on-line), commercial offer, partners design concepts and formats, design story, services, amenities and temporary special experiences to ensure relevance and consistency from customer perspective
Create and manage customised events and marketing activities together with our Partners, Communities and IKEA and follow them up
Actively work on customer experience improvement by increasing IKEA presence in the Meeting Place and developing common commercial calendar together with IKEA
Cooperate with Accelerator Hub and external partners in order to identify and implement innovation projects or initiatives in the Meeting Place
Support local innovation projects which uplift Meeting Place unique customer experiences, co-creation and operations optimization
Regularly monitor customers’ interaction with the MP
Collect and use Customer Voice in order to engage, explain and talk to our customers day to day

Fulltime

Customer Experience Specialist

To optimise the meeting place experience for the many people to drive visitation...

Location

China , Wuxi

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

IKEA concept, culture and values – Knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation
IKEA brand – Knowledge of what the IKEA brand means and how it should be incorporated in everything IKEA does
Branding: Knowledge of creating a unique image for the local brand in the consumers' mind and establish a significant and differentiated presence in the market that attracts and retains customers
Globalization – Able to adapt global Meeting Place concept to meet local culture and community needs and willpower to adjust the global concept to stay and continue to be relevant
Customer experience practices – knowledge of the customer experience practices and innovations used by the industries worldwide (including retail, meeting places, F&B, leisure, hotel business, other places where customer experience is an integral part of the business
Customer Behavior – Knowledge of existing and potential customer's needs, behaviours and aspirations to be able to help Ingka evaluate future endeavours and further translate insights into most relevant ideas & solutions, to support for business purpose and decision-making
Customer journey - Knowledge of the customer's whole interaction with Ingka, from first encounter to purchase – using digital and physical tools and platforms

Job Responsibility

Co-create the Customer Experience Program for the Meeting Place by providing solutions which enhance the Customer Journey for each customer group. Secure efficient communication with customers
Execute on assigned tasks which contribute to strategic priorities within the Customer Experience supporting Customer Experience Manager as priorities evolve to deliver day-to-day Customer Experience activities, leveraging their specific customer experience expertise and knowledge of standards on local and different markets
Propose and execute localization of the Meeting Place in all MP's touch points (off-line and on-line), commercial offer, partners design concepts and formats, design story, services, amenities and temporary special experiences to ensure relevance and consistency from customer perspective
Create and manage customised events and marketing activities together with our Partners, Communities and IKEA and follow them up
Actively work on customer experience improvement by increasing IKEA presence in the Meeting Place and developing common commercial calendar together with IKEA
Cooperate with Accelerator Hub and external partners in order to identify and implement innovation projects or initiatives in the Meeting Place. Support local innovation projects which uplift Meeting Place unique customer experiences, co-creation and operations optimization
Regularly monitor customers' interaction with the MP. Collect and use Customer Voice in order to engage, explain and talk to our customers day to day. Use active listening and other communication techniques to uncover customer insights. Use all communication channels, including social networks as part of daily work. Involve customers into the quick prototyping of the new ideas and concepts
Follow-up, accumulate and share practices and lessons learnt with other Meeting Places. Ensure the appropriate documentation of customer experience related materials

Fulltime

Customer Experience Specialist

To optimise the meeting place experience for the many people to drive visitation...

Location

China , Changsha

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Knowledge of IKEA concept, culture and values
Knowledge of IKEA brand and its incorporation in all actions
Knowledge of branding to establish market presence
Ability to adapt global Meeting Place concept to local culture
Knowledge of customer experience practices in various industries such as retail, meeting places, F&B, leisure, hotel business
Understanding of customer behavior to evaluate future initiatives and support decision-making
Knowledge of customer journey interactions with digital and physical tools.

Job Responsibility

Co-create the Customer Experience Program for the Meeting Place
Execute tasks to support Customer Experience Manager
Propose and execute localization of the Meeting Place at all touch points
Create and manage events and marketing activities with partners and communities
Work on customer experience improvement by increasing IKEA presence
Cooperate with accelerator hub and external partners on innovation projects
Monitor customer interactions and feedback
Use communication channels including social networks
Document practices and lessons for other meeting places.

Fulltime

Workplace Experience Specialist

As the Workplace Experience Lead, you’ll oversee the day-to-day experience withi...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

Minimum of 3+ years of experience in Workplace Experience or a relevant role with a significant emphasis on creating and delivering elevated employee experiences
Possess strong leadership skills with a proven ability to coach and develop a team
Demonstrate exceptional budget management skills with a track record of building business cases and managing expenses effectively
Exhibit strong attention to detail, organizational planning, time management, and multitasking abilities
Exceptional verbal and written communication skills to effectively interact with all levels from a vendor to executive
Experience and comfort in working within a fast-paced office environment

Job Responsibility

Design and implement strategies that drive workplace efficiency and elevate the overall employee experience
Deliver a best-in-class front-of-house experience, ensuring a welcoming, functional, and polished environment for all employees and guests
Plan and execute local employee events that are engaging, on-brand, and aligned with budget expectations
Oversee daily food programs, including catering, snacks, and event-related offerings, ensuring quality and consistency
Serve as a cultural ambassador—leading internal activations, team-building initiatives, and community-driven events
Maintain a high standard of office cleanliness, functionality, and brand alignment through daily oversight
Partner cross-functionally to coordinate space planning, office moves, renovations, and facility repairs
Manage and triage office-related requests, ensuring timely resolution within defined SLAs
Develop, implement, and uphold office policies, procedures, and operational processes
This role requires a consistent 5-day in-office presence each week

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Learning Experience Specialist

The Learning Experience Specialist plays a key role in shaping how employees lea...

Location

United States , Montgomery, AL. Atlanta, GA. Jacksonville, FL. Bentonville, AR.

Salary:

49100.00 - 73600.00 USD / Year

Caddell Construction

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Communications, Education, Design, Human Resources, or a related field (or equivalent work experience)
2–4 years of experience in learning design, training coordination, or instructional development
Proficiency with LMS platforms preferred (e.g., Workday Learning, Cornerstone, or similar)
Experience designing and producing multimedia learning content (video editing, visual design, or eLearning authoring tools)
Excellent storytelling and communication skills — able to make complex topics simple and engaging
Comfortable facilitating small group trainings or workshops – virtual and in person – with confidence and authenticity
Highly organized with strong project management and follow-through abilities
Strong attention to detail, demonstrated ability to handle conflicting tasks in a high-volume environment
Working knowledge of Microsoft Office suite, including Word and Excel, experience in payroll software preferred
Strong communication and interpersonal skills, must be a self-starter with strong organizational skills

Job Responsibility

Own and manage the Learning Management System (LMS) — ensuring a seamless adult learner experience, accurate reporting, and timely updates
Design and refresh engaging learning experiences that help adult employees build both technical expertise and soft skills aligned with company culture
Review, edit, and enhance existing training programs to ensure accuracy, relevance, and creative engagement
Create dynamic content — from videos and animations to slide decks and microlearning modules — that make training more visual, accessible, and memorable
Collaborate with subject matter experts to translate technical content into clear, relatable learning that connects to real-world job performance. This role will also participate on Caddell’s Training Committee
Lead occasional live sessions, such as New Employee Orientation or skill-based refreshers, with an emphasis on storytelling, culture building and connection
Evaluate training effectiveness using learner feedback, participation metrics, and performance data to recommend ongoing improvements
Ensure all training materials reflect company values, tone, and design standards — creating consistency across all programs
Promote the use of digital learning tools, including videos, quizzes, and simulations, to engage different learning styles and environments
Identify emerging learning needs and propose creative solutions that support continuous development across the company. This will be through a mix of conference attendance, training groups, etc

What we offer

Paid vacations
company paid holidays
company joint funding of medical, dental, and vision insurance
life and disability plans to full-time employees
401k
gym membership reimbursement
use of company condominiums

Fulltime

Freelance Market Specialist

We are seeking a highly skilled and motivated Freelance Market Specialist for th...

Location

France , Paris

Salary:

Not provided

KAYAK

Expiration Date

Until further notice

Requirements

Minimum 5 year experience in product marketing, product copywriting, or a related field
Proven experience as a translator, reviewer, or similar role
Native-level proficiency in French and excellent command of English
Strong writing, communication, and proofreading skills with an attention to detail
Strong understanding of cultural nuances and ability to adapt content accordingly
Familiarity with CAT tools is a plus
Understanding of the challenges and considerations when working with MT or AI-generated content
Strong communication and interpersonal skills, with the ability to work independently and manage time effectively in a remote setting
Ideally based in the local market to stay on top of the local marketing trends

Job Responsibility

Develop and refine concise, user-friendly messaging for KAYAK’s features and unique selling propositions (USPs)
Collaborate with cross-functional teams to create a unified product positioning and messaging framework
Audit and update existing product messaging to ensure clarity, consistency, and alignment with KAYAK’s brand strategy
Conduct market research and competitor analysis
Review, proofread, and resolve linguistic issues in translations to ensure accuracy, consistency, and adherence to guidelines
Ensure all translations meet the brand's quality standards and are culturally appropriate for the target audience
Provide feedback to translators and collaborate in maintaining language-specific style guides and glossaries
Evaluate the quality of Machine Translation (MT) or AI-generated content, and fully localize the content to improve the user engagement

Parttime

Global Mobility Specialist

As a Global Mobility Specialist, you will be responsible for managing and coordi...

Location

Salary:

Not provided

JGA Recruitment Group

Expiration Date

Until further notice

Requirements

Proven experience as a Global Mobility Specialist or in a similar role, managing global mobility programs and assignments
In-depth knowledge of global mobility policies, immigration laws, tax regulations, and compliance requirements
Strong understanding of international assignment processes, including work permits, visas, and relocation logistics
Familiarity with international tax considerations and their impact on globally mobile employees
Excellent interpersonal and communication skills to effectively collaborate with employees, managers, and external vendors
Strong organizational and project management skills to handle multiple assignments and prioritize work effectively
Ability to navigate complex international regulations and work with external legal counsel or immigration specialists
Experience in coordinating and managing relocation services, including housing, schooling, and healthcare arrangements
Proficiency in using HRIS systems and other relevant HR tools
Ability to work independently and collaboratively in a team environment

Job Responsibility

Manage and coordinate the end-to-end process of global mobility assignments, including relocation, immigration, tax, and compliance
Provide guidance and support to employees and managers regarding global mobility policies, processes, and requirements
Ensure compliance with immigration laws and regulations in collaboration with external legal counsel or immigration specialists
Coordinate and manage work permit and visa applications for international assignments, including supporting documentation and compliance checks
Collaborate with HR, payroll, and finance teams to ensure accurate and timely processing of international assignments, including compensation and benefits
Provide advice and guidance on international tax obligations and ensure compliance with tax regulations for globally mobile employees
Develop and maintain relationships with external vendors, such as relocation providers, immigration firms, and tax consultants
Conduct briefings and trainings for employees and managers on global mobility policies, processes, and cultural considerations
Support employees and their families during the relocation process, providing assistance with housing, schooling, healthcare, and other relocation-related matters
Assist in developing and updating global mobility policies, procedures, and guidelines to ensure alignment with business objectives and compliance with regulations

Cultural Experience Specialist

Octagon Professionals

Location:
Netherlands , The Hague

Category:
Art and Entertainment

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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