Cultural Experience Specialist

• Support/Deliver guided tours, workshops, role-play sessions and presentations for schools, groups and the public
• Prepare and present educational content on European themes, including modern history and European integration
• Use interpretive and museum-style techniques to make complex topics accessible and engaging
• Act as a knowledgeable guide to European institutions and policies, answering visitor questions and forwarding complex inquiries to designated EP/EC counterparts when required
• Stay informed about the latest developments in European affairs and communicate them appropriately to diverse audiences
• Contribute input to the materials used in presentations, workshops and guided tours, including interactive elements such as quizzes
• Support and brief teachers, group leaders and facilitators to ensure smooth group visits
• Ensure the responsible use of multimedia installations and role-play materials
• Assist with events, outreach activities and visitor surveys, contributing ideas to enhance engagement
• Work closely with colleagues to maintain consistent visitor-service standards across all public zones

• University or HBO-level qualification (Cultural Studies, International Relations, Public Policy, Communication, Education, History, European Affairs or similar)
• Fluent in Dutch and English
• knowledge of other EU languages is an advantage
• Solid understanding of European institutions, integration and policies, or willingness to learn quickly
• Experience delivering short tours, walkthroughs or structured interpretive sessions in museums, galleries, cultural venues or learning centres is highly advantageous
• Strong communication, facilitation and public engagement skills
• Ability to remain calm, professional and diplomatic when handling complex questions
• Collaborative, practical and open-minded, with a team spirit

Knowledge of other EU languages

• A modern, inclusive and collaborative work environment
• Full training and onboarding provided upon commencement
• Opportunities to develop skills in museum education, cultural facilitation and visitor engagement
• A competitive remuneration package