CrawlJobs Logo

Cultural Experience Specialist

octagonpeople.com Logo

Octagon Professionals

Location Icon

Location:
Netherlands , The Hague

Category Icon
Category:
Art and Entertainment

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Octagon Professionals International B.V. is preparing to support a major European cultural initiative in The Hague: a new interactive centre where visitors can explore Europe’s story through exhibitions, films and participatory experiences. We are seeking Cultural Experience Specialists to help visitors engage with European history, institutions and culture through guided tours, workshops, and interactive learning.

Job Responsibility:

  • Support/Deliver guided tours, workshops, role-play sessions and presentations for schools, groups and the public
  • Prepare and present educational content on European themes, including modern history and European integration
  • Use interpretive and museum-style techniques to make complex topics accessible and engaging
  • Act as a knowledgeable guide to European institutions and policies, answering visitor questions and forwarding complex inquiries to designated EP/EC counterparts when required
  • Stay informed about the latest developments in European affairs and communicate them appropriately to diverse audiences
  • Contribute input to the materials used in presentations, workshops and guided tours, including interactive elements such as quizzes
  • Support and brief teachers, group leaders and facilitators to ensure smooth group visits
  • Ensure the responsible use of multimedia installations and role-play materials
  • Assist with events, outreach activities and visitor surveys, contributing ideas to enhance engagement
  • Work closely with colleagues to maintain consistent visitor-service standards across all public zones

Requirements:

  • University or HBO-level qualification (Cultural Studies, International Relations, Public Policy, Communication, Education, History, European Affairs or similar)
  • Fluent in Dutch and English
  • knowledge of other EU languages is an advantage
  • Solid understanding of European institutions, integration and policies, or willingness to learn quickly
  • Experience delivering short tours, walkthroughs or structured interpretive sessions in museums, galleries, cultural venues or learning centres is highly advantageous
  • Strong communication, facilitation and public engagement skills
  • Ability to remain calm, professional and diplomatic when handling complex questions
  • Collaborative, practical and open-minded, with a team spirit

Nice to have:

Knowledge of other EU languages

What we offer:
  • A modern, inclusive and collaborative work environment
  • Full training and onboarding provided upon commencement
  • Opportunities to develop skills in museum education, cultural facilitation and visitor engagement
  • A competitive remuneration package

Additional Information:

Job Posted:
January 15, 2026

Work Type:
On-site work
Icon
Octagon Professionals - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Cultural Experience Specialist

Customer Experience Specialist

To optimise the meeting place experience for the many people to drive visitation...
Location
Location
China , Changsha
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • IKEA concept, culture and values – Knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation
  • IKEA brand – Knowledge of what the IKEA brand means and how it should be incorporated in everything IKEA does
  • Branding: Knowledge of creating a unique image for the local brand in the consumers' mind and establish a significant and differentiated presence in the market that attracts and retains customers
  • Globalization – Able to adapt global Meeting Place concept to meet local culture and community needs and willpower to adjust the global concept to stay and continue to be relevant
  • Customer experience practices – knowledge of the customer experience practices and innovations used by the industries worldwide (including retail, meeting places, F&B, leisure, hotel business, other places where customer experience is an integral part of the business
  • Customer Behavior – Knowledge of existing and potential customer’s needs, behaviours and aspirations to be able to help Ingka evaluate future endeavours and further translate insights into most relevant ideas & solutions, to support for business purpose and decision-making
  • Customer journey - Knowledge of the customer’s whole interaction with Ingka, from first encounter to purchase – using digital and physical tools and platforms
Job Responsibility
Job Responsibility
  • Co-create the Customer Experience Program for the Meeting Place by providing solutions which enhance the Customer Journey for each customer group
  • Secure efficient communication with customers
  • Execute on assigned tasks which contribute to strategic priorities within the Customer Experience supporting Customer Experience Manager as priorities evolve to deliver day-to-day Customer Experience activities, leveraging their specific customer experience expertise and knowledge of standards on local and different markets
  • Propose and execute localization of the Meeting Place in all MP’s touch points (off-line and on-line), commercial offer, partners design concepts and formats, design story, services, amenities and temporary special experiences to ensure relevance and consistency from customer perspective
  • Create and manage customised events and marketing activities together with our Partners, Communities and IKEA and follow them up
  • Actively work on customer experience improvement by increasing IKEA presence in the Meeting Place and developing common commercial calendar together with IKEA
  • Cooperate with Accelerator Hub and external partners in order to identify and implement innovation projects or initiatives in the Meeting Place
  • Support local innovation projects which uplift Meeting Place unique customer experiences, co-creation and operations optimization
  • Regularly monitor customers’ interaction with the MP
  • Collect and use Customer Voice in order to engage, explain and talk to our customers day to day
  • Fulltime
Read More
Arrow Right

Customer Experience Specialist

To optimise the meeting place experience for the many people to drive visitation...
Location
Location
China , Wuxi
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • IKEA concept, culture and values – Knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation
  • IKEA brand – Knowledge of what the IKEA brand means and how it should be incorporated in everything IKEA does
  • Branding: Knowledge of creating a unique image for the local brand in the consumers' mind and establish a significant and differentiated presence in the market that attracts and retains customers
  • Globalization – Able to adapt global Meeting Place concept to meet local culture and community needs and willpower to adjust the global concept to stay and continue to be relevant
  • Customer experience practices – knowledge of the customer experience practices and innovations used by the industries worldwide (including retail, meeting places, F&B, leisure, hotel business, other places where customer experience is an integral part of the business
  • Customer Behavior – Knowledge of existing and potential customer's needs, behaviours and aspirations to be able to help Ingka evaluate future endeavours and further translate insights into most relevant ideas & solutions, to support for business purpose and decision-making
  • Customer journey - Knowledge of the customer's whole interaction with Ingka, from first encounter to purchase – using digital and physical tools and platforms
Job Responsibility
Job Responsibility
  • Co-create the Customer Experience Program for the Meeting Place by providing solutions which enhance the Customer Journey for each customer group. Secure efficient communication with customers
  • Execute on assigned tasks which contribute to strategic priorities within the Customer Experience supporting Customer Experience Manager as priorities evolve to deliver day-to-day Customer Experience activities, leveraging their specific customer experience expertise and knowledge of standards on local and different markets
  • Propose and execute localization of the Meeting Place in all MP's touch points (off-line and on-line), commercial offer, partners design concepts and formats, design story, services, amenities and temporary special experiences to ensure relevance and consistency from customer perspective
  • Create and manage customised events and marketing activities together with our Partners, Communities and IKEA and follow them up
  • Actively work on customer experience improvement by increasing IKEA presence in the Meeting Place and developing common commercial calendar together with IKEA
  • Cooperate with Accelerator Hub and external partners in order to identify and implement innovation projects or initiatives in the Meeting Place. Support local innovation projects which uplift Meeting Place unique customer experiences, co-creation and operations optimization
  • Regularly monitor customers' interaction with the MP. Collect and use Customer Voice in order to engage, explain and talk to our customers day to day. Use active listening and other communication techniques to uncover customer insights. Use all communication channels, including social networks as part of daily work. Involve customers into the quick prototyping of the new ideas and concepts
  • Follow-up, accumulate and share practices and lessons learnt with other Meeting Places. Ensure the appropriate documentation of customer experience related materials
  • Fulltime
Read More
Arrow Right

Customer Experience Specialist

To optimise the meeting place experience for the many people to drive visitation...
Location
Location
China , Changsha
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of IKEA concept, culture and values
  • Knowledge of IKEA brand and its incorporation in all actions
  • Knowledge of branding to establish market presence
  • Ability to adapt global Meeting Place concept to local culture
  • Knowledge of customer experience practices in various industries such as retail, meeting places, F&B, leisure, hotel business
  • Understanding of customer behavior to evaluate future initiatives and support decision-making
  • Knowledge of customer journey interactions with digital and physical tools.
Job Responsibility
Job Responsibility
  • Co-create the Customer Experience Program for the Meeting Place
  • Execute tasks to support Customer Experience Manager
  • Propose and execute localization of the Meeting Place at all touch points
  • Create and manage events and marketing activities with partners and communities
  • Work on customer experience improvement by increasing IKEA presence
  • Cooperate with accelerator hub and external partners on innovation projects
  • Monitor customer interactions and feedback
  • Use communication channels including social networks
  • Document practices and lessons for other meeting places.
  • Fulltime
Read More
Arrow Right

Learning Experience Specialist

The Learning Experience Specialist plays a key role in shaping how employees lea...
Location
Location
United States , Montgomery, AL. Atlanta, GA. Jacksonville, FL. Bentonville, AR.
Salary
Salary:
49100.00 - 73600.00 USD / Year
caddellplans.com Logo
Caddell Construction
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Communications, Education, Design, Human Resources, or a related field (or equivalent work experience)
  • 2–4 years of experience in learning design, training coordination, or instructional development
  • Proficiency with LMS platforms preferred (e.g., Workday Learning, Cornerstone, or similar)
  • Experience designing and producing multimedia learning content (video editing, visual design, or eLearning authoring tools)
  • Excellent storytelling and communication skills — able to make complex topics simple and engaging
  • Comfortable facilitating small group trainings or workshops – virtual and in person – with confidence and authenticity
  • Highly organized with strong project management and follow-through abilities
  • Strong attention to detail, demonstrated ability to handle conflicting tasks in a high-volume environment
  • Working knowledge of Microsoft Office suite, including Word and Excel, experience in payroll software preferred
  • Strong communication and interpersonal skills, must be a self-starter with strong organizational skills
Job Responsibility
Job Responsibility
  • Own and manage the Learning Management System (LMS) — ensuring a seamless adult learner experience, accurate reporting, and timely updates
  • Design and refresh engaging learning experiences that help adult employees build both technical expertise and soft skills aligned with company culture
  • Review, edit, and enhance existing training programs to ensure accuracy, relevance, and creative engagement
  • Create dynamic content — from videos and animations to slide decks and microlearning modules — that make training more visual, accessible, and memorable
  • Collaborate with subject matter experts to translate technical content into clear, relatable learning that connects to real-world job performance. This role will also participate on Caddell’s Training Committee
  • Lead occasional live sessions, such as New Employee Orientation or skill-based refreshers, with an emphasis on storytelling, culture building and connection
  • Evaluate training effectiveness using learner feedback, participation metrics, and performance data to recommend ongoing improvements
  • Ensure all training materials reflect company values, tone, and design standards — creating consistency across all programs
  • Promote the use of digital learning tools, including videos, quizzes, and simulations, to engage different learning styles and environments
  • Identify emerging learning needs and propose creative solutions that support continuous development across the company. This will be through a mix of conference attendance, training groups, etc
What we offer
What we offer
  • Paid vacations
  • company paid holidays
  • company joint funding of medical, dental, and vision insurance
  • life and disability plans to full-time employees
  • 401k
  • gym membership reimbursement
  • use of company condominiums
  • Fulltime
Read More
Arrow Right

Freelance Market Specialist

We are seeking a highly skilled and motivated Freelance Market Specialist for th...
Location
Location
France , Paris
Salary
Salary:
Not provided
https://www.kayak.com/ Logo
KAYAK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 year experience in product marketing, product copywriting, or a related field
  • Proven experience as a translator, reviewer, or similar role
  • Native-level proficiency in French and excellent command of English
  • Strong writing, communication, and proofreading skills with an attention to detail
  • Strong understanding of cultural nuances and ability to adapt content accordingly
  • Familiarity with CAT tools is a plus
  • Understanding of the challenges and considerations when working with MT or AI-generated content
  • Strong communication and interpersonal skills, with the ability to work independently and manage time effectively in a remote setting
  • Ideally based in the local market to stay on top of the local marketing trends
Job Responsibility
Job Responsibility
  • Develop and refine concise, user-friendly messaging for KAYAK’s features and unique selling propositions (USPs)
  • Collaborate with cross-functional teams to create a unified product positioning and messaging framework
  • Audit and update existing product messaging to ensure clarity, consistency, and alignment with KAYAK’s brand strategy
  • Conduct market research and competitor analysis
  • Review, proofread, and resolve linguistic issues in translations to ensure accuracy, consistency, and adherence to guidelines
  • Ensure all translations meet the brand's quality standards and are culturally appropriate for the target audience
  • Provide feedback to translators and collaborate in maintaining language-specific style guides and glossaries
  • Evaluate the quality of Machine Translation (MT) or AI-generated content, and fully localize the content to improve the user engagement
  • Parttime
Read More
Arrow Right
New

Learning & Development Specialist

This is an exciting opportunity for someone who enjoys creating engaging learnin...
Location
Location
United Kingdom , Various Locations, Bristol, Cannock
Salary
Salary:
34000.00 - 39000.00 GBP / Year
westerleighgroup.co.uk Logo
WesterleighGroup
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a similar L&D Specialist role as a Learning & Development Specialist / Learning Experience Specialist / Digital Learning Specialist
  • Training design and delivery
  • Experience of managing an LXP (We use Thrive)
  • Creating eLearning content using Articulate Storyline 360 and Rise 360
  • IT literacy (Windows XP/Microsoft Office/Teams/E-mail)
  • Strong and successful stakeholder management
  • High level of communication skills
  • Experience delivering training, facilitation or behavioural development workshops
  • Excellent organisational skills and attention to detail
  • A proactive and self-motivated approach
Job Responsibility
Job Responsibility
  • Working with the Head of Learning and Development and internal stakeholders to understand the business plan and development strategy
  • Role modelling the promotion of a self-led learning culture to colleagues at all levels
  • Design and deliver behavioural development training sessions including facilitating Memorial Sales Training, Personal Resilience training, Connections and how to influence, Challenging conversations and Quality conversations
  • Creating engaging digital learning content using Articulate Storyline 360 and Rise 360
  • Co-ordinating in-house training courses, including administration, booking management, attendance and maintaining training events calendar
  • Maintaining collaborative relationships with external providers – training providers, print companies etc
  • Tracking and recording of all training across the group, identifying refresher training as appropriate
  • First point of contact for training queries and requests
  • Managing phased new starter onboarding process, including delivering virtual check in sessions
  • LEX - Managing the learning and communications platform and learning experience (Thrive)
What we offer
What we offer
  • 24 days holiday + 8 days bank holiday
  • Company performance Bonus
  • Life Assurance
  • Access to a wide range of retail discounts and wellbeing support
  • Ongoing learning & development
  • Pension scheme
  • Employee Assistance / Occupational health support Program
  • Headspace: Mindfulness App
  • Mental Health Ambassadors
  • Free Cremation benefit for Immediate family
  • Fulltime
Read More
Arrow Right

Global Mobility Specialist

As a Global Mobility Specialist, you will be responsible for managing and coordi...
Location
Location
Salary
Salary:
Not provided
jgarecruitment.com Logo
JGA Recruitment Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Global Mobility Specialist or in a similar role, managing global mobility programs and assignments
  • In-depth knowledge of global mobility policies, immigration laws, tax regulations, and compliance requirements
  • Strong understanding of international assignment processes, including work permits, visas, and relocation logistics
  • Familiarity with international tax considerations and their impact on globally mobile employees
  • Excellent interpersonal and communication skills to effectively collaborate with employees, managers, and external vendors
  • Strong organizational and project management skills to handle multiple assignments and prioritize work effectively
  • Ability to navigate complex international regulations and work with external legal counsel or immigration specialists
  • Experience in coordinating and managing relocation services, including housing, schooling, and healthcare arrangements
  • Proficiency in using HRIS systems and other relevant HR tools
  • Ability to work independently and collaboratively in a team environment
Job Responsibility
Job Responsibility
  • Manage and coordinate the end-to-end process of global mobility assignments, including relocation, immigration, tax, and compliance
  • Provide guidance and support to employees and managers regarding global mobility policies, processes, and requirements
  • Ensure compliance with immigration laws and regulations in collaboration with external legal counsel or immigration specialists
  • Coordinate and manage work permit and visa applications for international assignments, including supporting documentation and compliance checks
  • Collaborate with HR, payroll, and finance teams to ensure accurate and timely processing of international assignments, including compensation and benefits
  • Provide advice and guidance on international tax obligations and ensure compliance with tax regulations for globally mobile employees
  • Develop and maintain relationships with external vendors, such as relocation providers, immigration firms, and tax consultants
  • Conduct briefings and trainings for employees and managers on global mobility policies, processes, and cultural considerations
  • Support employees and their families during the relocation process, providing assistance with housing, schooling, healthcare, and other relocation-related matters
  • Assist in developing and updating global mobility policies, procedures, and guidelines to ensure alignment with business objectives and compliance with regulations
Read More
Arrow Right

Senior People & Culture Specialist

At HubX we build mobile apps, used and loved by millions all around the world. W...
Location
Location
Turkey , Istanbul
Salary
Salary:
Not provided
hubx.co Logo
HubX
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in People & Culture / HR roles, preferably in high-growth tech or digital companies
  • Experience and knowledge in fast paced recruitment processes
  • Proven ability to build and scale HR processes and policies
  • Experience working as a high-ownership individual contributor
  • Strong analytical, organizational, and communication skills
  • High adaptability in a fast-paced environment
  • Strong analytical and problem-solving skills, with high attention to detail
  • Ability to translate data into meaningful insights and actionable recommendations
  • Comfortable working in fast-paced, data-driven, product-focused environments
Job Responsibility
Job Responsibility
  • Own and execute end-to-end People & Culture processes across the employee lifecycle
  • Own full-cycle recruitment processes with a strong focus on quality and candidate experience
  • Design, implement, and improve scalable HR processes and policies
  • Act as a trusted People & Culture partner for managers and leadership
  • Contribute to employee experience, engagement, and culture initiatives
  • Support compensation and benefits processes
  • Take part in company-wide People & Culture projects supporting growth and scale
What we offer
What we offer
  • A competitive compensation package
  • A brand new Macbook and welcome kit
  • Private Medical Insurance & HPV Vaccine & Critical Women’s Health Coverage
  • Gym Reimbursement
  • A unique and top-notch office
  • Unlimited coffee from XPresso
  • Limitless Snacks & breakfast
  • Continuous education
  • Meditopia membership
  • Cambly access
  • Fulltime
Read More
Arrow Right