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As the Cultural Coach, you will work directly with young people from culturally and linguistically diverse (CALD) backgrounds, providing culturally responsive and strengths focused support. This newly created role focuses on building trust with members, addressing cultural barriers to participation, and actively supporting their engagement in employment, education, and community life. You will deliver this through culturally informed coaching, practical advocacy, and close collaboration with our Employment Services team and community partners.
Job Responsibility:
Deliver culturally informed case management and individualised support to members
Lead culturally informed crisis and wraparound supports
Provide proactive post placement support to members
Deliver services that recognise cultural safety, trauma history, language barriers, and adjustment challenges
Work collaboratively with the team to deliver quality services tailored to unique cultural identities and strengths of young people from CALD and migrant communities
Engage with the community and maintain networks with multicultural services, interpreters and community leaders
Requirements:
Certificate IV in Youth Work, Community Services, Multicultural Work, Settlement Services or a related discipline
Demonstrated experience in youth work or similar role in case management of disengaged young people
Demonstrated experience in developing strategies to overcome employment challenges for youth from diverse cultural backgrounds
Proficiency in a second language relevant to client caseload, especially Dari and/or Persian (Farsi) is desirable but not essential
Proven ability to deliver workshops and group facilitation
Strong communication and interpersonal skills
Networking ability
Proficient skills in using technology and systems
Unrestricted driver's licence
Nice to have:
Proficiency in a second language relevant to the client caseload, especially Dari and/or Persian (Farsi)
What we offer:
Salary Sacrifice options
Choice of fortnightly or monthly RDO
Access to Paylab
Opportunities for internal and external professional development
Free access to LinkedIn Learning
Focus on employee health and wellbeing
Yourwellness program including free access to calm & centr apps
Free confidential counselling sessions
Access to discounted private health insurance, banking, finance, insurance, and superannuation through partner organisations