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At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.
Job Responsibility:
Receive and distribute incoming faxes to appropriate personnel and guests
Keep office equipment in working order and contact service representatives to correct problems
Transmit information or documents using a computer, mail, or facsimile machine
Enter and retrieve information contained in computer databases
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Welcome and acknowledge all guests according to company standards
Answer guest questions regarding property services/features and hours of operation
Develop and maintain positive working relationships with others
Perform other reasonable job duties as requested by Supervisors
Requirements:
Operate standard office equipment other than computers
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance