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Do you enjoy bringing structure, quality, and clinical technology together? Are you motivated by helping study teams work efficiently and ensuring that clinical trial systems and documentation are compliant and inspection-ready? If you like solving system-related challenges and contributing to continuous improvement, this role could be a great match for you. At Sanos Integrated Solutions, we are looking for an experienced CTMS & eTMF Associate to join our Clinical Processes team for a 12-month maternity cover. You will become an important part of our Veeva ecosystem and support study teams across international clinical trials in a role with both operational responsibility and room to make a visible impact. The position is intended to cover responsibilities currently handled by our CTMS Manager, so we are looking for someone who is comfortable working hands-on with clinical trial systems and documentation management, particularly within Veeva CTMS and Veeva eTMF.
Job Responsibility
Maintain oversight of study setup, maintenance, and governance across Veeva CTMS and Veeva eTMF
Support study teams with system configuration, operational use, filing practices, metadata quality, and document lifecycle management
Perform data quality reviews, reconciliation activities, TMF completeness reviews, and health checks
Monitor system compliance, completeness, TMF quality metrics, and inspection readiness throughout the study lifecycle
Manage user access and user administration activities
Investigate and resolve CTMS and eTMF system-related issues in collaboration with IT, QA, study teams, and vendors
Lead testing, validation, and implementation of new Veeva functionality and enhancements
Assist with development and optimization of CTMS and eTMF-related processes
Contribute to SOPs, work instructions, guidance documents, and training programs
Maintain training materials, guidance documents, user support resources, and best practices aligned with regulatory requirements and the TMF Reference Model
Deliver training to Sanos staff, contractors, and study team members
Contribute to inspection-readiness and audit-preparation activities
Act as a key contributor to continuous improvement initiatives across Clinical Processes
Requirements
Degree in Life Sciences, Health Sciences, Information Science, Records Management, or a related field
Minimum 1–3 years of experience working with Veeva CTMS and/or Veeva eTMF
Experience working in clinical trials and GCP-regulated environments
Strong understanding of Trial Master File requirements and the TMF Reference Model
Experience with CTMS and eTMF administration, maintenance, and support
Experience training end users and supporting system adoption
Experience with User Acceptance Testing (UAT), validation, and system change management
Excellent written and verbal communication skills in English
What we offer
A 12-month maternity cover position in a growing clinical research organization
A key operational role with responsibility across Veeva CTMS and Veeva eTMF
Close collaboration with experienced clinical trial professionals across functions
Exposure to international clinical trials and inspection-readiness activities
The opportunity to contribute to process optimization, system improvements, and training initiatives
A supportive and collaborative culture where knowledge sharing and professional development are valued