CrawlJobs Logo

CTERA Remote File Service Engineer

United States, Plano 105000.00 - 113465.00 USD / Year · Job Posted April 16, 2026
Apply Position
Job Link Share

Job Description

The CTERA Remote File Service Engineer will be responsible for supporting and administering the CTERA Remote File Portal Application and database hosted on AWS. This role involves troubleshooting connectivity issues, managing AWS resources, and designing migrations to Azure Files. The ideal candidate will have over 6 years of experience with AWS or Azure services and CTERA Enterprise File Services.

Job Responsibility

  • Administer and support the CTERA Remote File Portal Application and its associated database hosted on AWS EC2 instances
  • Manage and monitor AWS EBS volumes, EC2 instances, and S3 storage integrated with the CTERA solution
  • Conduct regular maintenance, upgrades, backups, and patching of the application and database
  • Perform AWS resource optimization and security hardening as required
  • Provide operational support for CTERA edge devices deployed in multiple on-premises environments
  • Facilitate and troubleshoot file synchronization, caching, and remote access issues between edge devices and AWS cloud storage
  • Monitor health, connectivity, and performance of edge devices, performing remote or onsite intervention when needed
  • Support onboarding and configuration of new edge devices for end users
  • Ensure stable and secure connections between edge devices and AWS cloud via public internet and dedicated connections such as MPLS
  • Troubleshoot network issues affecting file access and synchronization
  • Collaborate with network teams to resolve latency, throughput, or configuration challenges
  • Act as point of contact for end users and IT teams for queries or problems related to remote file access
  • Provide resolution to tickets involving both cloud and edge device services
  • Document common issues and resolutions, maintaining updated runbooks and user guides
  • Implement monitoring for cloud resources, application metrics, and edge device status
  • Generate reports on service performance, file access metrics, incident response, and usage
  • Maintain thorough documentation for configuration, processes, troubleshooting steps, and incident history
  • Act as the lead designer of a migration architecture to migrate CTERA files to Azure Files
  • Document the technical architecture design for consumption by Cloud Engineers and architects
  • Provide training/handover to Azure cloud engineers to support existing CTERA environment

Requirements

  • 6+ years hands-on experience with AWS or Azure services
  • Must have CTERA Enterprise File Services (Cloud and Edge devices) experience
  • Familiarity with remote file access, synchronization, and cloud-to-edge file gateway architectures
  • Experience managing and troubleshooting hybrid network connections (Internet, VPNs, MPLS)
  • Experience with monitoring tools, ticketing systems, and documentation best practices
  • Certification in AWS or Azure Cloud: such as Microsoft Certified: Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104), AWS Certified Cloud Practitioner, Associate AWS Certified Solutions Architect
  • Must be a US citizen or Green card holder
  • FBI CJIS Background check is administered every 12 months

Nice to have

  • AWS/ Azure Certified Solutions Architect
  • Experience with enterprise storage platforms and file services
  • Prior experience supporting distributed teams or multi-site infrastructure
  • Strong problem-solving skills and customer-oriented attitude
  • Bachelor’s degree in Computer Science, Information Technology, or a related field

What we offer

  • medical, dental, and vision insurance
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
  • incentive compensation based on individual and/or company performance (if not temporary)

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

CTERA Remote File Service Engineer

8 matching positions

Ctera Remote File Service Engineer

We are seeking an experienced and proactive engineer to provide support for our ...
Location
Location
United States , Plano
Salary
Salary:
105000.00 - 113465.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years hands-on experience with AWS or Azure services
  • Must have CTERA Enterprise File Services (Cloud and Edge devices) experience
  • Familiarity with remote file access, synchronization, and cloud-to-edge file gateway architectures
  • Experience managing and troubleshooting hybrid network connections (Internet, VPNs, MPLS)
  • Experience with monitoring tools, ticketing systems, and documentation best practices
  • Certification in AWS or Azure Cloud: such as Microsoft Certified: Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104), AWS Certified Cloud Practitioner, Associate AWS Certified Solutions Architect
  • Must be a US citizen or Green card holder
  • FBI CJIS Background check is administered every 12 months
Job Responsibility
Job Responsibility
  • CTERA/AWS Cloud Support: Administer and support the CTERA Remote File Portal Application and its associated database hosted on AWS EC2 instances
  • Manage and monitor AWS EBS volumes, EC2 instances, and S3 storage integrated with the CTERA solution
  • Conduct regular maintenance, upgrades, backups, and patching of the application and database
  • Perform AWS resource optimization and security hardening as required
  • CTERA Edge Device Support: Provide operational support for CTERA edge devices deployed in multiple on-premises environments
  • Facilitate and troubleshoot file synchronization, caching, and remote access issues between edge devices and AWS cloud storage
  • Monitor health, connectivity, and performance of edge devices, performing remote or onsite intervention when needed
  • Support onboarding and configuration of new edge devices for end users
  • Connectivity & Network Support: Ensure stable and secure connections between edge devices and AWS cloud via public internet and dedicated connections such as MPLS
  • Troubleshoot network issues affecting file access and synchronization
What we offer
What we offer
  • medical, dental, and vision insurance
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
  • incentive compensation based on individual and/or company performance (if not a temporary position)
Read More
Arrow Right
New

Design Coordinator

Location
Location
United States , Surprise
Salary
Salary:
22.45 - 24.79 USD / Hour
sunhealth.org Logo
Sun Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A one-year certificate from technical school or Associate or higher in Interior Design preferred
  • Minimum 2 years of proven interior design experience, focusing in color, finishes, scale and proportion
  • Minimum experience of 1 year in design software preferred
  • Minimum 1 year experience managing relationships with contractors and design projects, such as design selections (including paint, flooring, cabinets refinishing, countertops required
  • Experience working with seniors or similar demographics preferred
  • Possess current or ability to obtain, a Level 1 Fingerprint Clearance Card is required
  • Ability to travel in own vehicle, current Driver's license and auto insurance is required
Job Responsibility
Job Responsibility
  • Supports the Sales and Facilities teams with incoming resident move-ins as needed
  • Coordinates move-in requirements with potential buyers and the Sales and Facilities teams, while upholding facility standards
  • Supports marketing team by assisting with tours, telephone inquiries, hosting functions, and community outreach
  • Partnering with new residents to determine furniture placement and art installation for move-ins
  • Leading the design selection process for residential renovations, including paint colors, flooring, and finishes
  • Acting as the primary liaison with contractors for design implementation (with renovation scheduling managed by the Facilities Coordinator)
  • Assists incoming residents with design selections (including paint, flooring, cabinets refinishing, countertops, etc) preparing the home and move to the property
  • Supports through the position's duties and responsibilities occupancy goals as described in the annual budget
  • Manages model apartments across communities
  • Manage relationships with contractors and request estimates for work to be completed
What we offer
What we offer
  • Comprehensive health benefits (Medical, Dental & Vision)
  • 401k with immediate vesting and up to 4% employer match
  • Tuition Reimbursement
  • Exclusive discounts through The Employee Network
  • Access to the Employee Association, supporting team members in need
  • Fulltime
Read More
Arrow Right
New

Customer Success Manager - Gujarati

As a Customer Success Manager within our AAHOA partnership, you'll own a portfol...
Location
Location
United States
Salary
Salary:
100000.00 - 109523.00 USD / Year
mews.com Logo
Mews
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5 years in Customer Success or Account Management in a B2B SaaS environment
  • Experience in a quota-carrying environment
  • Bilingual fluency in Gujarati and English
  • Experience managing an SMB or Mid-Market portfolio with accountability for retention and growth
  • A genuinely commercial mindset
  • Strong stakeholder management skills across business and technical audiences
  • Resilience and the ability to navigate complex, multi-stakeholder customer relationships
  • Comfortable working across multiple systems (Salesforce, Gainsight or similar, BI tools)
  • Self-driven and independent
  • Must be based in one of the following US states: Arizona, California, Colorado, Florida, Georgia, Illinois, Kansas, Massachusetts, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin
Job Responsibility
Job Responsibility
  • Own a portfolio of SMB and Mid-Market hotel groups and hospitality brands
  • Drive post-onboarding adoption, retention, and expansion
  • Run regular strategic check-ins and Quarterly Business Reviews (QBRs) with business and IT stakeholders
  • Build success plans aligned to each customer's commercial goals and ROI targets
  • Identify, qualify, and progress cross-sell and upsell opportunities (tied to 20% commission)
  • Drive Payments adoption as a core performance metric
  • Monitor account health, proactively manage risk, and escalate where needed
  • Partner cross-functionally with Product, Technical Account Managers, and Support
  • Maintain CRM and CS system hygiene (Salesforce, Gainsight)
What we offer
What we offer
  • Participation in company share program
  • Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary)
  • Unlimited paid holiday
  • Work from anywhere - Workation policy
  • Relocation options available after 1 year
  • Monthly EDGE time
  • Flexible, hybrid working options
  • One-off home office setup budget
  • Monthly working-from-home and healthcare allowances
  • Fulltime
Read More
Arrow Right
New

Patient Dining Mobilization Manager - Travel + Remote

We are looking for a Patient Dining Mobilization Manager - RDN Required, that wi...
Location
Location
United States , Philadelphia
Salary
Salary:
85000.00 - 110000.00 USD / Year
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Registered Dietitian (RD/RDN) with Active Registration with CDR Required
  • Minimum of 5 years of progressive experience in acute care or long-term care patient dining operations with more than one type of patient dining delivery model experience
  • Possess working knowledge of CBORD system strongly preferred
  • Experience with successful account site activation a must
  • Demonstrates a working knowledge of clinical nutrition programs, regulatory compliance and professional clinical nutrition practice standards
  • Ability to travel 75% of the time to Aramark Healthcare+ accounts nationally
  • Master's Degree Preferred
  • Multi-site responsibilities preferred
Job Responsibility
Job Responsibility
  • Perform healthcare account activation duties for patient dining
  • Align program sold to implementation plan
  • Work in partnership with all stakeholders for patient dining, tailoring an opening plan as needed, ensuring successful account opening
  • Provides hands-on support during activation planning period, 'go live' and throughout the 30, 60, 90-day window
  • Ensure full implementation of Aramark's standards, procedures and policies to include menu distribution and collection, diet office requirements and procedures, tray assembly and delivery standards using Aramark program standards for menus, recipes, service, image and communication
  • Throughout ensure regulatory requirements and industry standards are met
  • Work with identified operations team to manage a practical implementation checklist and handoff of activation in a simple, rigorous, and measurable manner
  • Ensure appropriate documentation is completed
  • Enable delivery with speed and agility by clearly understanding all challenges and opportunities
  • Identify and perform training
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Work/life resources
  • Retirement savings plans like 401(k)
  • Paid days off such as parental leave and disability coverage
  • Fulltime
Read More
Arrow Right
New

Senior Data Analyst

We are looking for experienced Senior Data Analysts to join Customer Operations ...
Location
Location
United Kingdom , Cardiff
Salary
Salary:
Not provided
admiralgroup.co.uk Logo
Admiral Group Plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience in data analysis, insight or business intelligence roles
  • Advanced SQL skills and experience working with large or complex datasets
  • Proven ability to turn data into clear, actionable insight
  • Strong stakeholder management and communication skills
  • Experience building dashboards or analytical products that support decision-making
  • Ability to challenge briefs and prioritise high-impact work
  • Strong attention to detail and commitment to data quality
Job Responsibility
Job Responsibility
  • Lead analysis across customer journeys, operational performance and value realisation
  • Identify opportunities, risks and areas of customer or colleague friction
  • Translate business problems into clear analytical approaches
  • Build insight that explains the 'so what' and supports decisions
  • Work with stakeholders to shape requirements and influence outcomes
  • Create and improve dashboards, reporting and analytical products
  • Set standards for analysis, dashboard design and data quality
  • Review reporting and identify opportunities to automate, simplify or remove low-value work
  • Support self-serve analytics by making data easier to access and use
  • Coach other analysts and share best practice
What we offer
What we offer
  • Up to £3,600 of free shares each year after one year of service
  • 33 days holiday (including bank holidays) increasing to up to 38 days
  • Option to buy or sell up to an additional five days of annual leave
  • Cycle to Work scheme
  • Simply Health
  • Private Health Cover
  • Critical Illness Cover
  • Financial & Mortgage Advice
  • 24-Hour Ecare
  • Flexible Working
  • Fulltime
Read More
Arrow Right
New

Senior Product Builder Mobile (Android)

At Mews, we're redefining how hospitality works – and that includes how software...
Location
Location
Spain; Czech Republic
Salary
Salary:
75000.00 - 110000.00 EUR / Year
mews.com Logo
Mews
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience building and shipping high-impact product experiences at scale, with significant time spent on Android/mobile
  • Strong, proven experience building Android applications using Kotlin and modern Android frameworks
  • Deep understanding of mobile architecture patterns, testing strategies and the Android app lifecycle in production
  • Comfortable working across the full stack – backend APIs and web surfaces
  • Experience working with APIs, including networking, data persistence and offline scenarios
  • A track record of maintaining and evolving long-lived codebases in production
  • Familiarity with Git and CI/CD pipelines in a professional engineering environment
  • Strong product instincts
  • Comfortable defining scope, navigating ambiguity and making trade-offs in real time
  • Experience operating without dedicated Product Managers or Designers – or a strong proven ability to do so
Job Responsibility
Job Responsibility
  • Take end-to-end ownership of product initiatives on the Mews POS Android application
  • Build rapidly, ship often and iterate based on real feedback from hospitality operators
  • Lead the design and implementation of mobile-first systems that power Point-of-Sale workflows and real-time transaction processing
  • Lead the design and implementation of mobile-first systems that power Hardware integrations (printers, payment terminals, peripherals)
  • Lead the design and implementation of mobile-first systems that power Offline-capable and resilient mobile experiences
  • Lead the design and implementation of mobile-first systems that power AI-powered features and smart automation within the POS product
  • Drive architectural decisions for the Android application
  • Contribute across backend and web layers when the product requires it
  • Work closely with Product Managers and Designers to stay aligned on direction
  • Operate as a self-contained unit: making decisions, running experiments and owning delivery
What we offer
What we offer
  • Participation in our company share program
  • Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
  • Unlimited paid holiday
  • Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy
  • Relocation options available after 1 year
  • Monthly 'EDGE' time - dedicated to Explore, Develop, Grow, and Elevate yourself
  • Flexible, hybrid working options
  • One-off home office setup budget to make your workspace your own
  • Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in available)
  • Local benefits tailored to each location
  • Fulltime
Read More
Arrow Right
New

Field Marketing Coordinator I

The Marketing Coordinator works closely with the onsite Operations team and Corp...
Location
Location
United States , Las Vegas
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Requires content creation experience (blogs, press releases, internal communication, social media posts)
  • Requires a high school diploma or equivalent
  • Excellent oral and written communication skills
  • An eye for design and branding
  • Strong research, project management and analytical skills
  • Advanced knowledge of Microsoft Office and Adobe applications
  • Excellent project management skills with a proactive approach to all projects
Job Responsibility
Job Responsibility
  • Supports the operations team in executing innovation launches that drive profit growth
  • Leads the development of creative customer presentations, centering all marketing efforts to achieve immediate and long-term business goals
  • Coordinates engagement activities showcasing new products and programs
  • Work with the Regional Marketing Manager to identify new marketing opportunities by category, recommending actions, plan projects, estimate costs and manage projects to completion
  • Manages website content, enhancements, and further development
  • Executes on-site market research initiatives including intercept and digital surveys
  • Provides market research, campaign results and consumer trends and put together action plans to further strengthen our services program
  • Supports the development, implementation, and execution of the client’s brand strategy
  • Designs location specific traditional, digital, and social marketing campaigns
  • measure the effectiveness and sales data for each initiative
  • Fulltime
Read More
Arrow Right
New

Customer Support Analyst - German

As a Customer Support Analyst, you will demonstrate a unique combination of peop...
Location
Location
Salary
Salary:
31000.00 EUR / Year
mews.com Logo
Mews
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Native or fluent in English and German
  • Experience working in hotels and/or customer service roles in SaaS
  • Experience using Property Management Systems is a bonus
  • Outgoing, social, ready to communicate with employees, customers and partners across different countries and different organizational levels
  • Ability to take feedback, learn quickly and adapt to new situations
  • Willingness to work in shifts as we support our customers around the globe 24/7
Job Responsibility
Job Responsibility
  • Develop an in-depth understanding of Mews' solutions, serving as an ambassador to our customers, ensuring they are achieving great value from our products
  • Provide exceptional support for customers on technical issues via messaging, email and phone
  • Consult with customers proactively on ways to improve usage and efficiency
  • Build and retain rapport with appointed "Mews person" at customer sites
  • Maintain thorough customer documentation
  • Continuously improve internal knowledge base
  • Leverage Support tooling to document customer issues thoroughly
What we offer
What we offer
  • Participation in our company share program
  • Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
  • Unlimited paid holiday (yes, really)
  • Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy
  • Relocation options available after 1 year
  • Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself
  • Flexible, hybrid working options
  • One-off home office setup budget to make your workspace your own
  • Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in available)
  • Regional healthcare coverage
  • Fulltime
Read More
Arrow Right