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We are looking for a dedicated Customer Service Representative - Billing Clerk to join our dynamic team. The ideal candidate will be responsible for answering customer calls regarding billing issues, processing all pick slips, typing, data entry and filing.
Job Responsibility
Processes all billings for products that have shipped, as well as editing orders for correct locations, sizes or back orders
Research and find resolution for possible cost issues
Run reports daily and weekly and follow up to ensure reports are resolved and clean of orders
Performs activities including organizing and providing back up for credit card/ check releases
Assist with mail in order, and deposits
Requirements
Normally requires a high school diploma, or the equivalent thereof, and 1 – 3 years or more of clerical related work experience to demonstrate knowledge of professional communication skills, typing proficiency and Microsoft Office programs
Strong organizational skills and attention to detail
Ability to multitask and manage time effectively in a fast-paced environment
Must have and maintain a valid driver’s license and satisfactory driving record
Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development