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CSIS is a corporate security function operating across more than 100 countries. We are responsible for the security and safety of Citi’s employees and facilities, and we lead Citi’s response during security incidents and crisis events. We value employees who will care about the wellbeing of our employees and will respond with urgency and a sense of ownership towards a diverse range of incidents. Your main responsibility will be to manage and coordinate the security and safety services in Citi Chennai for all Citi businesses. The key goal of the position is to maintain a safe environment for clients, employees, to protect the company's assets and respond to security incidents. It also involves the protection of the company’s integrity and reputation.
Job Responsibility
Manage and coordinate the security and safety services in Citi Chennai for all Citi businesses
Develop a local security program and procedures that conform to the Citi Security Policy and Citi Security Standards
Ensure the program meets business requirements and local legal and regulatory requirements
Design incident response plans and take the lead during physical security and safety incidents
Manage day-to-day operational activities in area of responsibility as well as emergency response, crisis response and recovery functions
Maintain, and find ways to improve, current security policies and procedures
Manage multiple vendor relationships
Collaborate with peers, leadership team and Industry contact to understand risk profile of properties within span of control
Keep abreast of security industry standards, technologies and systems
Execute efficiently under tight time constraints
Establish relationships with senior business leaders and interface with internal Citi functions and external agencies to promote functional excellence
Represent CSIS on facility, Crisis Management Teams, and during Continuity of Business exercises
Be knowledgeable of global, regional and local security protocols, operations or guidelines and apply them at each facility
Integrate concept of Continuous Improvement into management activities and communicate same to direct reports
Manage contingent and contract staff at various Citi facilities, sites and branches
Clearly and concisely brief management on ongoing major security matters
Conduct Security Risk Assessments (SRA) for all Citi facilities in accordance with the requirements of the Citi Security Standards
Perform quality assurance using penetration testing and operational readiness exercises
Perform security self-audits and create and train Security and Safety Administrators to conduct security self-audits at remote Citi facilities
Perform quarterly evaluations on security components and ensure that any gaps identified are remediated timely
Designing and implementing a facility security plan, including monitoring and implementing an Incident Response Procedure
Respond to security incidents, investigating incidents/breaches and reporting incidents via the Global Security Management System (GSMS)
Meet the key performance metrics for your area of responsibility
Ensure security-equipment remains functional and current
Provide support to CSIS Executive Protection when required and support visiting travelers during security events
Comply with local laws, rules and regulations on security and fire safety procedures
Requirements
Bachelor's Degree or equivalent relevant qualifications and/or apprenticeships/ vocational training programs
Ideally, 7+ years security management experience in a corporate, regulatory, consultancy or defence and law enforcement environment
Experience working in a corporate or financial services security team in a leadership role
A deep understanding of security operations, processes, and controls with demonstrated experience in designing a security program at facility level
A strong understanding of applicable local laws/statutes as they relate to security
Demonstration of verbal and written communication skills in English and fluency in one official local language
Managed team of security professionals and contingent staff
Performed critical evaluations of staff to raise operational effectiveness and efficiency
Proven experience of providing leadership in managing crisis events or significant security incidents
Demonstrated ability to find agile solutions to manage a dynamic threat or risk
Knowledge of Operational Risk Management frameworks and regulations for the banking industry
An understanding of the security risks in the relevant cities and countries and the geo-political risks that might impact the country
Demonstrates in-depth understanding of the elements of a security & safety risk and control environment
Experience with understanding potential security or safety threats (e.g., fire, executive protection), local threats based on geographic location and their impact
Demonstrates understanding of risk management and innovatively develops solutions and makes suggestions to senior management to mitigate risks
Demonstrates the ability to understand who the key internal and external stakeholders are, and how to build relationships and networks to manage stakeholder relationships
Ability to multitask by prioritizing and triaging multiple security incidents
Ability to work both independently and as part of a team
Ability to travel, often at short notice
Flexibility to work on call off hours/weekends
Nice to have
Master's Degree
Professional Security Qualification or Certification
Strong banking operations knowledge, in an audit, controls, risk or compliance capacity