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The CSIS Security Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. This role will play a pivotal role in the daily operations of Citi by interacting with multiple businesses across the enterprise and will leverage subject matter expertise in physical security and safety, crisis management, security technology, event security/logistics or vendor management.
Job Responsibility:
Accountable for management of complex/critical/large professional disciplinary areas
Leads and directs a team of professionals
Accountable for delivery of a full range of services to one or more businesses/geographic regions
Exercises control over resources, policy formulation and planning
Full management responsibility of a team or multiple teams, including management of people, budget and planning
Play a pivotal role in the daily operations of Citi by interacting with multiple businesses across the enterprise
Leverage subject matter expertise in physical security and safety, crisis management, security technology, event security/logistics or vendor management
Responsible for complying with all policies required to meet organizational goals
Manage day-to-day operational activities within span of control, to include emergency response, crisis management and recovery functions
Establish and maintain high-level relationships with law enforcement authorities, first responder agencies and key business support entities
Synchronize security activities to generate Key Performance Metrics (KPI)
Integrate concept of Continuous Improvement into management activities
Manage budgets and display fiscal and budgetary discipline
Manage contingent and contract staff at various Citi facilities, sites and branches
Brief management on ongoing major security matters
Assess risk when business decisions are made
Manage and coordinate the security and safety services in Citi's nine Data Centers, significant Tech Rooms and Public Sector Processing Centers
Ensure that the program meets business requirements, client requirements and applicable legal and regulatory requirements
Design incident response plans and take the lead during physical security and safety incidents
Requirements:
10+ years of experience
Managed team of Security managers, security professionals and contingent staff
Established effective relationships with senior business leaders and internal partners
Managed complex security projects that have global consequences as well as criminal or regulatory implications
Executed efficiently under tight time constraints
Demonstrated in-depth understanding of the elements of a security & safety risk and control environment
Demonstrated a broad understanding of security vulnerabilities with proven skills to identify and resolve security vulnerabilities through partnership
Demonstrated in-depth understanding of security technology (e.g., DVR, CCTV, Cameras, Surveillance, Access Control, Biometrics, Alarm Systems, Fire detection & Suppression)
Conducted independent research and identifies new technology to enhance security controls
Has experience in understanding potential security or safety threats (e.g., fire, executive protection), local threats based on geographic location and other factors
Demonstrated in-depth understanding of risk management and innovatively develops solutions and makes suggestions to senior management to mitigate risks
Performed/participated in critical resource evaluations of staff to raise operational effectiveness and efficiency
Relevant experience in a private/public sector security environment
Experience working in a corporate or financial services security team
Domestic and International Travel
Flexibility to work on call off hours/weekends
Bachelors degree, potentially Masters degree
What we offer:
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards
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