CSI & Problem Management Specialist Job at Vodafone (Iasi)

CSI & Problem Management Specialist

We are seeking a CSI & Problem Management Specialist who will manage problems an...

Location

Romania , Iasi

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experienced in managing problem tickets, projects, and software defects using ITSM tools such as BMC Remedy
Skilled in coordinating sessions with technical teams to identify, document, and resolve problems and defects, including root cause analysis and solution approval
Proactive in identifying improvements using methodologies like 5 WHYs and Fishbone
Strong in operational escalation management and stakeholder communication
Holds ITIL Foundation certification or equivalent knowledge, with solid understanding of infrastructure services, software, hardware, and network applications
Fluent in English and experienced in project, problem, incident, or change management

Job Responsibility

Oversee the development, implementation, or modification of software and hardware projects, applying Agile methodologies
Coordinate technical defect analysis and involve relevant teams to identify root causes and permanent solutions, while managing temporary workarounds for incidents
Engage and guide technical project teams to complete outstanding actions within agreed timelines and parameters
Provide regular updates, communications, and recommendations on project and investigation progress
Initiate and lead projects aimed at reducing incidents through analysis, alert centralisation, and collaboration with technical teams for resolution

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off

Fulltime

Dealer Operations Specialist

At MSX you’ll be working with dealerships to grow fixed operations profitability...

Location

United States , Detroit

Salary:

Not provided

Chat3D

Expiration Date

Until further notice

Requirements

Confident and skilled communicator
Ability to establish rapport with others by initiating and leading conversations
An active listener with exception verbal and written communication skills
Experience in delivering data-driven presentations to all levels of dealership management
Previous customer service experience
Analytical mindset
Understanding of metrics and reports
Natural teaching approach
Friendly and positive attitude
Ability to multi-task in a busy environment

Job Responsibility

Build Relationships: Work with assigned dealers (approximately 30-40), dealer operators, dealer managers, regional offices and zone teams to achieve common goals
Have a Consumer Mindset: Evaluate the dealership’s service customer experience based on customer data and observations and assist in continuous improvements / problem resolution to build customer loyalty, including CSI performance, service lead close rates, etc.
Be a Marketeer: Work with dealership and digital district manager (if applicable) to analyze marketing and merchandising plan, including dealership’s digital presence, against OEM brand direction, current market trends and dealership’s customer needs to identify business opportunities
Grow the Business: Achieve sales objectives for district by consulting with dealerships on how to grow their fixed operations and maximize the OEM Parts program
Leverage Data and Technology: Thoroughly prepare for each remote standardized dealer contact by identifying dealer priorities/needs, reviewing relevant reports, and preparing an agenda and presentation that addresses OEM and the dealer’s sales, retention and revenue priorities

Fulltime

Dealer Operations Specialist

At MSX you’ll be working with dealerships to grow fixed operations profitability...

Location

United States , Dallas

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

Confident and skilled communicator
Ability to establish rapport with others by initiating and leading conversations
An active listener with exception verbal and written communication skills
Experience in delivering data-driven presentations to all levels of dealership management
Previous customer service experience
Analytical mindset
Understanding of metrics and reports
Natural teaching approach
Friendly and positive attitude with customers and co-workers
Ability to multi-task in a busy environment

Job Responsibility

Build Relationships: Work with assigned dealers (approximately 30-40), dealer operators, dealer managers, regional offices and zone teams to achieve common goals
Have a Consumer Mindset: Evaluate the dealership’s service customer experience based on customer data and observations and assist in continuous improvements / problem resolution to build customer loyalty, including CSI performance, service lead close rates, etc.
Be a Marketeer: Work with dealership and digital district manager (if applicable) to analyze marketing and merchandising plan, including dealership’s digital presence, against OEM brand direction, current market trends and dealership’s customer needs to identify business opportunities
Grow the Business: Achieve sales objectives for district by consulting with dealerships on how to grow their fixed operations and maximize the OEM Parts program
Leverage Data and Technology: Thoroughly prepare for each remote standardized dealer contact by identifying dealer priorities/needs, reviewing relevant reports, and preparing an agenda and presentation that addresses OEM and the dealer’s sales, retention and revenue priorities

Fulltime

Product Category Specialist– Electrical & Modular Systems

Do you want a role where your knowledge and experience with electrical material,...

Location

United States , Aurora

Salary:

110000.00 - 150000.00 USD / Year

RK Mechanical, Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Supply Chain Management, Logistics, Engineering, or a related field
7+ years of product knowledge in electrical material, electrical equipment, and modular fabrication
Demonstrated success in strategic product selection, planning, and supplier negotiations
Knowledge of industry-specific regulations, compliance requirements, and standards
Knowledge and experience with the Construction Specifications Institute’s standards, specifically: Division 26 – Electrical, Division 08 – Openings, Division 07 – Thermal and Moisture Protection (preferred)
Strong analytical and strategic thinking skills
Leadership and team management capabilities
Detail-oriented and highly organized
Knowledge of environmental, social, and governance (ESG) considerations
Ability to adapt to changing market conditions and industry trends

Job Responsibility

Provide expert-level advice on product and brand selection for the relevant product category during estimating, engineering, operations, and purchasing meetings
Stay up to date with the latest products relevant to the product category
Ensure compliance with industry regulations, standards, and company policies
Collaborate effectively with estimating, design, and engineering teams across multiple business units, offering informed insights and expertise
Perform other related duties as assigned
Read and interpret specifications and provide expert-level recommendations for products, vendors, and manufacturers in the following CSI divisions: Division 26 – Electrical, Division 08 – Openings, Division 07 – Thermal and Moisture Protection, Division 23 – General HVAC, Division 42 – Process Heating, Cooling, and Drying Equipment

What we offer

Competitive benefits to support your growth and well-being
Hands-on training and development opportunities through RK University
Leadership and technical learning opportunities
Accredited apprentice program
Safety culture
Health, Safety, & Environmental programs
Support for local services through the RK Foundation

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

Restaurant Assistant Manager

This position assists the Restaurant Manager (RM) with daily operations of the r...

Location

United States , Holly Springs

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Full time required
availability during all hours of operation and at least one hour pre-opening and post-closing required
Valid state Driver's License required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Ability to gain control during stressful situations

Job Responsibility

Assists the Restaurant Manager with daily operations of the restaurant and supervises the team in their absence
Leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards
Provides excellent guest service in a fast and friendly manner
coaches and corrects team
Conducts second interviews for team members and shift leads
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Cascades relevant information to team members and assists with new product training

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term Disability
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program

Fulltime

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CSI & Problem Management Specialist

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

CSI & Problem Management Specialist

CSI & Problem Management Specialist

Dealer Operations Specialist

Dealer Operations Specialist

Product Category Specialist– Electrical & Modular Systems

IT Training Lead

K Kitchen Representative

K Kitchen Representative

Restaurant Assistant Manager

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