Csg Relationship Manager Job at Citi (Sydney)

Csg Relationship Manager

Citi

Location:
Australia , Sydney

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Citi Commercial Bank offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to Mid-Market companies with an international footprint. We are focused on providing banking and financial solutions to our clients across 5 key growth industries. The Commercial Subsidiary Relationship Manager support/ Client Manager is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Job Responsibility:

Responsible for new client relationships from initial onboarding to ongoing management
Calls on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary
Responsible for resolving issues with clients' portfolios to enhance complete satisfaction
Supporting senior RMs by working closely with product specialists and subject matter experts across the bank to structure customized solutions that meet clients' unique needs
Working closely with senior RMs to leverage the expertise and capabilities of other Citi businesses to better achieve mutual business goals together
Identifies cross-sell opportunities to deepen and increase share of wallet
Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
Identifying and pursuing new clients aligned with CITI COMMERCIAL BANK (CCB)'s value proposition
Staying connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen CITI COMMERCIAL BANK (CCB)'s relationship with these partners
Ensuring deals are structured to balance risk and reward, so teams' incentives align with acting in the clients' interests
Actively protects Citi's assets and reputation by being the first line of defense from credit risk management perspective
Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

2-5 years relevant experience
Good understanding and knowledge of commercial banking products and process
Demonstrates knowledge of credit skills and Early Warning Detection
Demonstrates understanding of accounting principles and financial statement analysis
Ability to work effectively in team setting
Proven leadership ability with excellent interpersonal skills
Communicates views with clarity and confidence
Maintains contact with key stakeholders to proactively seek input as appropriate
Detail oriented with demonstrated organizational skills
Self-motivated
Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients' needs
Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
Positive mindset with 'can-do' attitude, willingness to go extra miles for providing sound advice and effective services to clients
Able to anticipate client requests/needs and resolves queries in a timely manner, leveraging internal resources
Must have a sharp business development focus and demonstrative innovative approaches
Demonstrates professionalism by being reliable, actively contributing in meetings, asking questions and challenging ideas
Bachelor's/University degree or equivalent experience

Additional Information:

Job Posted:
April 25, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Citi - All Job Offers

Job Link Share: