CSA Lead Job at Dornan (Dublin)

Cloud Solution Architect Dynamics 365

The Cloud Solution Architecture role involves gathering customer insights, mappi...

Location

Australia , Sydney

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
Technical Certification on CRM and ERP (e.g., Microsoft Certified: Dynamics 365)
Prior experience on Dynamics 365 Customer Engagement and Power Platform

Job Responsibility

Gathers customer/partner insights, and maps architecture and digital transformation solutions to customer/partner business outcomes
Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams
Represents the customer/partner to internal teams to shape products and services
Advocates for the customer/partner and shares customer success stories
Guides other team members to focus on customer/partner experience through efficient delivery
Supports definition of customer/partner conditions of success
Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience
Actively listens and respectfully challenges customers/partners when going in the wrong direction
Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers
Applies broad business and technical knowledge across various architecture or other Microsoft solutions to meet business and information technology (IT) requirements

Fulltime

ServiceNow Technical Architect

RedMane has a full-time opportunity for an experienced ServiceNow Technical Arch...

Location

United States , Jefferson City

Salary:

Not provided

RedMane Technology

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field
7+ years of experience in IT, with at least 4 years in a ServiceNow Architect or Lead Developer role
ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in one or more modules
ServiceNow Certified Application Developer (CAD) preferred
Deep understanding of ServiceNow architecture, data model, and platform capabilities
Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio
Experience with Agile/Scrum methodologies and DevOps practices
Strong problem-solving, communication, and leadership skills
Ability to manage multiple priorities in a fast-paced environment
Excellent communication skills with all levels of internal and client staff and management

Job Responsibility

Design and implement ServiceNow solutions that align with architecture standards and business goals
Define and maintain the ServiceNow architecture roadmap and ensure platform scalability and performance
Lead the technical design of solutions
Develop and maintain integrations between ServiceNow and other systems
Establish and enforce development standards, coding guidelines, and best practices
Conduct code reviews and ensure adherence to architectural principles and security standards
Work closely with business analysts, process owners, and stakeholders to gather requirements and deliver effective solutions
Provide technical guidance and mentorship to ServiceNow developers and administrators
Oversee platform upgrades, patching, and performance tuning
Ensure high availability, disaster recovery, and compliance with data governance policies

What we offer

A flexible work environment that includes hybridized locations and schedules with frequently catered lunches in the office
Market based compensation with a full range of benefits including medical, dental, vision, 401(k), short and long-term disability insurance, etc.
A culture that promotes and fosters career growth through professional training and mentoring
An employee wellness program that includes free access to professional fitness coaches, structured dietary/nutrition plans, training/workout planning, and events that range from 5k's to triathlons
Opportunities to give back to the community through our RedMane Community Impact Team which organizes events like Feed My Starving Children, Toy Drives, and other charitable activities
Relocation Assistance available if needed

Fulltime

Senior Tax Manager, Private Client Services

Work with a nationally ranked CPA and advisory firm that is passionate for what'...

Location

United States , Washington, D.C.; Appleton; Atlanta; Bellevue; Denver; Fairfield; Los Angeles; Minneapolis; Reno; San Francisco; Scottsdale; Walnut Creek; Westminster; Portland

Salary:

125000.00 - 220000.00 USD / Year

Aprio

Expiration Date

March 30, 2026

Requirements

Active CPA or EA license
Ability to sign simple individual tax returns
Significant experience preparing or reviewing 1040s
Strong communication and relationship skills
Ability to translate tax, financial, and personal context into planning actions
High digital and systems fluency
Demonstrated curiosity, empathy, and commitment to proactive client service
CFP® certification (or completion of all requirements to obtain the certification within 18 months)

Job Responsibility

Serve as the primary relationship lead for Atlas clients
Lead planning-focused conversations, including structured touchpoints throughout the year
Build trusting, long-term relationships using open-ended questions, curiosity, and empathy
Identify planning cues from questionnaires, tax returns, system prompts, and client interactions
Translate cues into actionable next steps using standardized playbooks and frameworks
Simplify financial concepts and guide clients through important decisions with clarity
Possess significant hands-on individual tax experience, including the ability to sign simple 1040 returns immediately
Serve as the Tax Job Lead on designated clients when appropriate
Provide light technical explanation during planning discussions without performing full prep or review unless assigned
Identify complexity, planning triggers, and out-of-scope work

What we offer

Medical, Dental, and Vision Insurance on the first day of employment
Flexible Spending Account and Dependent Care Account
401k with Profit Sharing
9+ holidays and discretionary time off structure
Parental Leave – coverage for both primary and secondary caregivers
Tuition Assistance Program and CPA support program with cash incentive upon completion
Discretionary incentive compensation based on firm, group and individual performance
Incentive compensation related to origination of new client sales
Top rated wellness program
Flexible working environment including remote and hybrid options

Fulltime

Finance Manager, Commercial Marketing

The Marketing Finance organization is looking for a Finance Manager to join our ...

Location

United States , Redmond

Salary:

76800.00 - 151900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership, finance, or related field OR equivalent experience
3+ years of experience demonstrating clear verbal and written communication skills, translating data into clear and actionable insights
3+ years of experience using Microsoft technologies, including Excel and Power BI, to analyze and present financial or business data
3+ years of experience working collaboratively within cross‑functional teams and partnering with stakeholders to support business outcomes
Demonstrated ability to apply data‑driven problem‑solving approaches in ambiguous or evolving environments with appropriate guidance
Proven attention to detail and ability to manage multiple priorities while meeting deadlines
Growth mindset with interest in learning, improving processes, and supporting data‑informed business recommendations

Job Responsibility

Own analytical frameworks and reporting views spanning all Commercial Marketing CSAs (Customer Solution Areas), including AI Business Solutions, Commercial Cloud & AI, and Microsoft Security
Support Commercial Marketing leadership in strategic investment prioritization through data analysis that clearly links marketing OPEX spend to revenue outcomes
Partner with CSA Finance Leads to streamline and enhance reporting views that support in‑year headcount management and resource trade‑off decisions
Represent the Commercial Marketing team on cross‑CSA and central initiatives such as Marketing Units of Production (MUPs), Spend Optimization, and related programs
Drive adoption of technological capabilities, including AI‑enabled tools, to simplify, automate, and scale financial workflows across the team
Strengthen analytical rigor in planning and forecasting models for Commercial Marketing through benchmarking analysis, seasonality trends, and historical performance insights
Drive continuous improvements in spend management processes and apply Agentic AI capabilities to enhance forecasting and budgeting workflows
Standardize planning templates and supporting documentation across Commercial CSA teams in close partnership with the Central Finance team
Support month‑end and quarter‑end close activities, including accruals, reconciliations, and recurring reporting, while ensuring adherence to financial policies and internal controls
Embody our Culture and Values

Fulltime

Lead ServiceNow Developer

We are seeking a highly experienced ServiceNow Developer to lead the design, dev...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Minimum of 7 years of hands-on experience in ServiceNow development and administration
Deep expertise in ServiceNow Service Portal, scripting, and integrations
Proficient in client/server-side scripting (JavaScript)
Experienced in agile methodologies and software development lifecycle
Skilled in managing SCDL workflows and leading development teams
Effective communicator with strong time management and problem-solving abilities
Preferably certified with ServiceNow CSA and Micro certification in Service Portal

Job Responsibility

Lead end-to-end development of ServiceNow applications and modules
Design and customise Service Portals to maximise platform capabilities
Implement and manage complex third-party integrations using web services and plugins
Maintain and optimise CMDB and Asset Management processes
Facilitate agile ceremonies and ensure alignment between business logic and code
Uphold quality assurance through best practices and security protocols
Create and maintain documentation for development and compliance
Provide training and share knowledge on ATF scripting and testing methodologies
Stay current with ServiceNow advancements and recommend platform improvements

What we offer

Opportunity to lead impactful ServiceNow projects in a global organisation
Exposure to advanced integration technologies and agile practices
A collaborative environment that values continuous learning and innovation
Chance to mentor and grow within a dynamic, tech-driven team

Fulltime

Lead ServiceNow Developer

We are seeking a highly experienced ServiceNow Developer to lead the design, dev...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Minimum of 7 years of hands-on experience in ServiceNow development and administration
Deep expertise in ServiceNow development and administration
Expertise in Service Portal, scripting, and integrations
Proficient in Service Portal, client/server-side scripting (JavaScript), and integrations
Experienced in agile methodologies and software development lifecycle
Skilled in managing SCDL workflows and leading development teams
Effective communicator with strong time management and problem-solving abilities
Preferably certified with ServiceNow CSA and Micro certification in Service Portal

Job Responsibility

Lead end-to-end development of ServiceNow applications and modules
Design and customise Service Portals to maximise platform capabilities
Implement and manage complex third-party integrations using web services and plugins
Maintain and optimise CMDB and Asset Management processes
Facilitate agile ceremonies and ensure alignment between business logic and code
Uphold quality assurance through best practices and security protocols
Create and maintain documentation for development and compliance
Provide training and share knowledge on ATF scripting and testing methodologies
Stay current with ServiceNow advancements and recommend platform improvements

What we offer

Opportunity to lead impactful ServiceNow projects in a global organisation
Exposure to advanced integration technologies and agile practices
A collaborative environment that values continuous learning and innovation
Chance to mentor and grow within a dynamic, tech-driven team

Assistant Facilities Manager - Hard Services

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

Egypt , Cairo

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Strive to "delight" the Client in all aspects of service delivery
Interact on a regular basis with the appropriate P&G CM & SSL operation to discuss ongoing service delivery and forward planning
Address complaints, manage client communications and solve problems
Proactively prevent and resolve issues in a service-oriented manner
Work with Client and Manager to develop and implement improved/new processes that improve service to the client and /or reduce cost
Deliver services as defined in the relevant Schedules of the annual regional and country master plan, ensuring the implementation and compliance, KPIs and savings targets with Best Practice procedures
Perform periodic property inspections and review vendor services
Ensure no outages / business disruption due to PPM or reactive maintenance
Report critical & key performance measurements & achieve targets
Complete all required audits and CSA’S - monthly/quarterly/annual reporting and management reports as required

Fulltime

ServiceNow Lead

Enroute is seeking a hands-on ServiceNow Practice Lead to establish and scale ou...

Location

Mexico , Dinastía, Nuevo León

Salary:

Not provided

Enroute

Expiration Date

Until further notice

Requirements

Proven, hands-on experience with ServiceNow (ITSM + ITOM required
HRSD and/or CSM a plus)
Multiple ServiceNow certifications (CSA + 2+ Implementation Specialist certs)
Strong background in designing and leading integrations
Track record of mentoring ServiceNow developers
Bilingual (Spanish/English) – able to lead U.S. client calls and build local teams
Excellent communicator with both technical and C-Suite stakeholders
Experience in pre-sales: demos, workshops, proposals, and executive engagement
Skilled in writing SOWs and negotiating requirements
Entrepreneurial and growth-driven — you want to build, not just manage

Job Responsibility

Define and execute the strategy, vision, and roadmap for Enroute’s ServiceNow practice
Build frameworks, accelerators, and IP to drive delivery efficiency and consistency
Lead implementations across ServiceNow modules (ITSM, ITOM, HRSD, CSM)
Drive architecture, configuration, and complex integrations with platforms like Azure, AWS, Jira, and SAP
Act as the primary client-facing expert for customers
Run workshops, demos, and executive-level presentations
Translate technical solutions into measurable business outcomes
Recruit, mentor, and grow a high-performing ServiceNow team in Monterrey
Promote certifications and ongoing skill development
Partner with sales on solutioning, RFP responses, and new opportunities

What we offer

Monetary compensation
Year-end Bonus
IMSS, AFORE, INFONAVIT
Major Medical Expenses Insurance
Minor Medical Expenses Insurance
Life Insurance
Funeral Expenses Insurance
Preferential rates for car insurance
TDU Membership
Holidays and Vacations

Fulltime

CSA Lead

Dornan

Location:
Ireland , Dublin

Category:
Construction

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

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