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CS Training Officer

Vietnam, Ho Chi Minh · Job Posted January 18, 2026
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Job Responsibility

  • Receive and process training project briefs from the sales team to coordinate delivery of in-house and public training programs
  • Contact customers and finalize training schedule
  • Record and manage customer information and constantly update it on the database system
  • Arrange all training requirements including venue booking, course materials, audio-visual equipment and trainer logistics
  • Coordinating with other team to arrange training schedule of Trainer & Auditor
  • Notify training results and send certificates to trainees
  • Responsible for achieving monthly revenue target according to work distribution
  • Calculating and submit sub fee, OT of Trainer/ Sub-Trainer
  • Perform other tasks assigned by CS Training Manager
  • Our job performance is within the framework of the BV Quality Assurance System, QHSE policy, Codes of Ethics and BV Group’s policies and procedures

Requirements

  • Bachelor's degree in Food Technology, Chemical Technology, Biological Technology, or a related field
  • At least 1-2 years of work experience in a Customer Service, Administrative, or Technician position or relevant role
  • Knowledge of HACCP, ISO 22000, FSSC, BRC standards will be preferred
  • Must have ability to do multi-task, prioritize, and manage time effectively
  • Customer orientation and ability to adapt to different types of character
  • Good command of English (writing and reading)
  • Problem solving with a high level of commercial awareness
  • Having logical thinking and negotiation skills (must have)
  • Good at problem-solving skill and teamwork
  • Knowledge of administrative procedures
  • Possess good logical thinking skills
  • Understanding company’s business activities
  • Be open-minded and trusted
  • Possess sound judgement, analytical skills and tenacity
  • Has the ability to perceive situations in a realistic way
  • To understand complex operations from a broad perspective

What we offer

  • Social insurance, personal medical insurance, Aon accident & health care insurance 24/24, annual health check
  • 13th salary, salary review per year, bonus
  • Annual leave with pay: 15 -18 days/year + 5 sick leave/ year
  • Participate in events with company such as Year end party, Outing trip, Family day. Environment day
  • Gifts voucher on public holidays (Tet holiday, Independence Day, Hung King, Labor Day, Mid autumn..)
  • Birthday gifts and shorter working time on birthday
  • Be able to take part in skill/quality management system training courses organized by Bureau Veritas Viet Nam

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