Cs Team Leader (maritime transport)

• Supervise daily team operations and ensure team targets are met
• Participate in customer service activities, ensuring data accuracy and operational efficiency
• Train, develop, and support team members, managing performance and individual action plans
• Delegate tasks effectively while maintaining oversight, accountability, and follow-up
• Collaborate with other departments and escalate issues to the Customer Service Manager when needed
• Lead by example, promoting commitment, best practices, and adherence to company policies

• + 2 years of experience as a team leader or in a related role within the maritime sector
• Naval, nautical, or maritime-related studies are highly valued
• Proficient in Excel and familiar with CRM systems
• Organized and detail-oriented, able to motivate and guide a team effectively.
• Ability to work well under pressure and meet deadlines.
• Strong interpersonal skills and ability to collaborate across departments.
• Full professional level of Spanish
• Full professional level of English

Naval, nautical, or maritime-related studies are highly valued

• Competitive salary
• Permanent contract
• Hybrid model with up to two days of remote work per week
• Health insurance
• Gym in the office
• Opportunities for career growth and international exposure
• Young and friendly work environment