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Cs Team Leader (maritime transport)

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Babel Profiles

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Location:
Spain , Barcelona

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This is your opportunity to join a dynamic and growing international maritime company that prides itself on delivering reliable, high-quality service worldwide. As a Customer Service Team Leader, you will manage and motivate a skilled team, ensure operational excellence, and play a key role in delivering outstanding service.

Job Responsibility:

  • Supervise daily team operations and ensure team targets are met
  • Participate in customer service activities, ensuring data accuracy and operational efficiency
  • Train, develop, and support team members, managing performance and individual action plans
  • Delegate tasks effectively while maintaining oversight, accountability, and follow-up
  • Collaborate with other departments and escalate issues to the Customer Service Manager when needed
  • Lead by example, promoting commitment, best practices, and adherence to company policies

Requirements:

  • + 2 years of experience as a team leader or in a related role within the maritime sector
  • Naval, nautical, or maritime-related studies are highly valued
  • Proficient in Excel and familiar with CRM systems
  • Organized and detail-oriented, able to motivate and guide a team effectively.
  • Ability to work well under pressure and meet deadlines.
  • Strong interpersonal skills and ability to collaborate across departments.
  • Full professional level of Spanish
  • Full professional level of English

Nice to have:

Naval, nautical, or maritime-related studies are highly valued

What we offer:
  • Competitive salary
  • Permanent contract
  • Hybrid model with up to two days of remote work per week
  • Health insurance
  • Gym in the office
  • Opportunities for career growth and international exposure
  • Young and friendly work environment

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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