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Cs Service Coordinator

Singapore, Singapore · Job Posted June 10, 2026
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Job Description

This role focuses on managing service administration activities, supporting the end-to-end execution of service operations across multiple tasks. Working under close supervision, the scope is primarily local but requires coordination across functions to ensure smooth and timely execution. The role is responsible for service order tracking, parts ordering and delivery coordination, and customer interaction, ensuring operational readiness and service commitments are met. It plays a key part in maintaining accurate records, monitoring service progress, and supporting effective communication between internal teams and customers. In addition, the role requires basic process thinking and a continuous improvement mindset, with the ability to identify gaps, improve ways of working, and contribute to more efficient service operations.

Job Responsibility

  • Service Order Management
  • Parts Ordering & Delivery Coordination
  • Customer Interaction & Support
  • Operational Governance & Compliance
  • Data Analysis & Reporting
  • Stakeholder Coordination
  • Problem Identification & Escalation
  • Continuous Improvement (CI)
  • Knowledge Sharing & Capability Building

Requirements

Diploma or Bachelor’s degree with 1–3 years of experience in service operations or logistics, with basic process thinking and SAP systems knowledge.

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