CrawlJobs Logo

CS Sales Area Manager

e80group.com Logo

E80 Group

Location Icon

Location:
United States , Chicago

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

110000.00 - 150000.00 USD / Year

Job Description:

The Customer Service Sales Area Manager is a position with a broad range of duties, including professional relationship with customer, proposal and contract management, customer / account management and development, sales planning and forecasting.

Job Responsibility:

  • Develops business with the assigned key account customers and establishes productive, professional relationships with key personnel and enhancing customer engagement through periodic visits and dedicated programs
  • Meets sales targets and strategic objectives, defines CS sales forecasts, and contributes to the annual sales plan in support of organizational strategy, ensuring costs and expenditures remain within the assigned budget
  • Contributes to the development of business plans and CS sales budgets aligned with company objectives, ensuring adherence to assigned cost target
  • Proactively leads strategic account planning by defining shared performance objectives, financial targets, and key milestones for a one to three-year period
  • Continuously assesses, clarifies, and validates customer needs, and coordinates cross-functional efforts to develop tailored solutions that effectively address those needs
  • Evaluates customer business processes and provides feedback on customer relations, technical improvements, and commercial opportunities to support revenue growth
  • Acts as liaison for internal and external communications with assigned accounts. Manages ongoing conference calls and ensure a positive relationship with assigned accounts. Provides regular status reports and manage task lists on assigned accounts progress for all project areas
  • Performs other related duties as assigned

Requirements:

  • Proven Customer Service skills and Account Management required in order to create, maintain and enhance customer relationships
  • Preferred experience in material handling industry (automated system)
  • Extremely detail oriented
  • Willingness to travel frequently
  • Solid proficiency of Microsoft Office and Salesforce
  • Motivated, goal oriented, persistent and a skilled negotiator
  • High level of initiative and work well in a team environment
  • Excellent written and oral communication skills
What we offer:
  • Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match
  • Bonus
  • Career growth
  • Training and learning programs
  • Dynamic, collaborative team

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for CS Sales Area Manager

CS Sales Area Manager

The Customer Service Sales Area Manager oversees the post-sales customer portfol...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
e80group.com Logo
E80 Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in sales or post-sales management within complex B2B environments
  • Several years of experience in the industrial automation sector, with solid technical-functional knowledge of systems and their operational dynamics
  • Skills in commercial negotiation and contract management
  • Excellent customer relationship, problem-solving, and issue management abilities
  • Flexibility and proactiveness in anticipating customer needs and promoting continuous improvements
  • Ability to collaborate with cross-functional teams
  • Willingness to travel: 50% of the time
  • Excellent knowledge of the language of the assigned area
  • Excellent spoken and written Spanish
  • Knowledge of the relevant market
Job Responsibility
Job Responsibility
  • Technical-Commercial Oversight and Strategic Management: Regular site visits and field presence
  • Periodic customer calls
  • Customer communication management
  • Anticipate customer needs
  • Collaborate to improve processes and services
  • Create synergy with new systems sales team
  • Ensure compliance with sales conditions internally
  • Update monthly sales forecast in Salesforce
  • Propose an annual sales budget and investment business plan
  • Contract Management: Analyze contracts to identify potential risks
What we offer
What we offer
  • Up to 20% remote work per month
  • Structured onboarding program
  • Career growth opportunities
  • E80 World Academy training and learning programs
  • Part of a dynamic and collaborative team with #BE80 Culture
  • Fulltime
Read More
Arrow Right

Customer Service Sales Area Manager

The Customer Service Sales Area Manager oversees the post-sales customer portfol...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
e80group.com Logo
E80 Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in sales or post-sales management within complex B2B environments
  • Several years of experience in the industrial automation sector, with solid technical-functional knowledge of systems and their operational dynamics
  • Skills in commercial negotiation and contract management
  • Excellent customer relationship, problem-solving, and issue management abilities
  • Flexibility and proactiveness in anticipating customer needs and promoting continuous improvements
  • Ability to collaborate with cross-functional teams
  • Willingness to travel: 50% of the time
  • Excellent knowledge of the language of the assigned area
  • Excellent spoken and written English
  • spoken and written Italian is a plus
Job Responsibility
Job Responsibility
  • Technical-Commercial Oversight and Strategic Management: Regular site visits and field presence
  • Periodic customer calls
  • Customer communication management
  • Anticipate customer needs
  • Collaborate to improve processes and services
  • Create synergy with new systems sales team
  • Ensure compliance with sales conditions internally
  • Update monthly sales forecast in Salesforce
  • Propose an annual sales budget and investment business plan
  • Contract Management: Analyze contracts to identify potential risks
What we offer
What we offer
  • Permanent, full-time position
  • Up to 20% remote work per month
  • Structured onboarding program
  • Career growth opportunities
  • E80 World Academy training and learning programs
  • Part of a dynamic and collaborative team with #BE80 Culture
  • Fulltime
Read More
Arrow Right

Service Business Manager, Sales

Drive ASML service business for Samsung account including preparation and negoti...
Location
Location
South Korea , Hwasung
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or above related major
  • 10+ years of experience in Semi / High-tech industry (multinational company is preferred)
  • Based on the direct customer interaction & managing, strong execution, good relationship with customer and deep understanding about customer site
  • Strong passion to scale operational execution into commercial areas
  • Deep customer insight
  • Bridge for cross-functional communication
  • Execution-oriented strategy development
  • Credibility & trust in the service transformation
  • Excellent Customer Relationship Skills
  • Fluency in English
Job Responsibility
Job Responsibility
  • Drive ASML service business for Samsung account including preparation and negotiation of service level agreements and long term service business planning
  • Synchronize and agree on business agreements, practices, and structure for global accounts
  • Ensure that ASML meets or exceeds corporate business goals while maintaining customer satisfaction and addressing our customers’ requirements to stay in continued competitive operation
  • Builds long term strategic relations with customers and be recognized by the customer as an integral part of their ASML Global account management team
  • Develops Service Business for Global Samsung account
  • Develops plan to secure service business margin
  • Prepares strategic Service Road-Map (SRM) and prepares Service Level Agreement (SLA) proposals taking input from Global Account Management /Regional Sales Management and CS Operations and customer specific CIL(Customer Issues List) or other requirements
  • Creates service SLA proposal for VPA or annual service contract by rolling up prices and suggesting WW discounts, giveaways, T&C issues, margins
  • Pre-aligns on the package with all sectors then gets approval from DST(Deal Structure Team)
  • Negotiates and gets agreement on SRM/SLA proposals with customers and ensures effectiveness of business agreements for global account
  • Fulltime
Read More
Arrow Right

GTM AI Operations Manager

Sokin is a next-generation B2B financial services provider, enabling businesses ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
sokin.com Logo
Sokin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of experience in any of these areas, GTM Operations, Sales Ops, Marketing Ops, CS Ops, or Program Management in a B2B SaaS or technology environment
  • Proven experience leading cross-functional operational initiatives from intake and prioritisation through delivery, adoption, and measurement
  • Strong understanding of the end-to-end GTM customer lifecycle and associated metrics
  • Working knowledge of generative AI concepts, risks, and best practices sufficient to manage requirements, governance, and stakeholder expectations
  • Strong analytical skills with experience defining KPIs, building dashboards, and tying initiatives to business outcomes
  • Excellent communication and stakeholder management skills, with the ability to translate between business and technical teams
Job Responsibility
Job Responsibility
  • GTM AI discovery and problem framing
  • Establish and run a structured intake process for AI use cases across Marketing, Sales, and Customer Success
  • Drive cross-functional alignment on what is being built, why, and when
  • facilitate quarterly planning and ongoing stakeholder updates
  • Proactively identify opportunities where AI can meaningfully improve GTM performance across lead nurturing, prospecting, outreach, account management, renewals, and expansion
  • Lead structured discovery with Marketing, Sales, and Customer Success teams to understand pain points, workflows, and opportunities for AI leverage
  • Execution ownership of AI workflow initiatives
  • Coordinate delivery from discovery and validation through launch, iteration, and ongoing support
  • Translate strategy and priorities into concrete requirements, workflows, and implementation plans
  • Partner with technical teams and tools to implement AI workflows directly or coordinate their delivery, including automation logic, triggers, and integrations
Read More
Arrow Right

Jr. Sales and Partnerships Manager - UK

In this UK based hybrid role, you’ll drive growth through strategic partnerships...
Location
Location
United Kingdom
Salary
Salary:
Not provided
shipperhq.com Logo
ShipperHQ
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 0 - 2 years of experience in SaaS sales, partnerships, customer success, account management, or business development
  • Experience working with agencies, technology partners, or platform ecosystems is a strong advantage
  • Strong understanding of the e-commerce landscape, including platforms, integrations, and merchant needs
  • Revenue-driven and accountable: motivated by outcomes, owns targets, and delivers measurable impact
  • Proven ability to manage a sales pipeline and close new business while growing existing accounts
  • Excellent relationship-building, communication, and negotiation skills
  • Comfortable working cross-functionally and managing multiple priorities in a fast-paced startup environment
  • Proficient with CRM and sales enablement tools
  • Able to quickly learn and communicate technical product details and value propositions
  • Demonstrated ability to effectively use AI tools (including prompt-based workflows) for research and analysis, paired with strong critical thinking and quality control to avoid low-quality outputs
Job Responsibility
Job Responsibility
  • Grow revenue through strategic partnerships with agencies, e-commerce platforms, and technology partners
  • Identify and close co-selling, referral, and go-to-market opportunities across partner and direct sales channels
  • Own sales conversations, demos, and negotiations across SMB and Enterprise pipelines
  • Manage the full sales funnel and continuously improve processes to drive efficiency and conversion
  • Build strong customer relationships to maximize value, drive retention, and uncover upsell and cross-sell opportunities
  • Collaborate with Marketing, Product, Support, and CS on joint initiatives, partner enablement, and customer success
  • Represent ShipperHQ at industry events, webinars, and community initiatives
  • Track partner and customer performance in CRM tools, sharing insights that inform strategy and growth
What we offer
What we offer
  • 22 Days Annual Leave
  • Fulltime
Read More
Arrow Right

Director of Product, Core Markets

As Director of Product, Core Markets, you will own the strategy and execution th...
Location
Location
Portugal
Salary
Salary:
Not provided
fundraiseup.com Logo
Fundraise Up
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years in Product Management, with 3+ years leading PMs (managing managers or multiple PMs across areas)
  • Enterprise B2B experience (SaaS/fintech/payments/e-commerce or adjacent), including pre-sales/RFPs and complex stakeholder management
  • Proven discovery & execution track record: from insight → business case → delivery → measurable impact
  • Metrics fluency: ARR, NRR, win-rate, conversion, adoption, time-to-value
  • strong analytical and decision-making skills
  • Communication: C1/C2 English—clear, confident, and persuasive with executives and cross-functional teams
  • Travel-ready: comfortable with regular customer visits and conferences (including the U.S.)
Job Responsibility
Job Responsibility
  • Develop deep expertise in Core Markets
  • Drive continuous discovery
  • Own strategic enterprise deals
  • Define and own the Core Markets strategy and multi-quarter roadmap across verticals
  • Balance scale vs. customization
  • Set and deliver against OKRs that tie directly to revenue and adoption
  • Hire, mentor, and inspire 2–5 PMs
  • Establish operating rituals
  • Coach PMs to manage their own cross-functional pods
  • Operate as a true partner to Sales, Solutions, CS, and Marketing
What we offer
What we offer
  • Private medical insurance for the employee and their family
  • 22 paid vacation days per year
  • Up to 14 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
  • Co-working
  • Remote working
  • Fulltime
Read More
Arrow Right

Director of Product, Core Markets

As Director of Product, Core Markets, you will own the strategy and execution th...
Location
Location
Spain
Salary
Salary:
Not provided
fundraiseup.com Logo
Fundraise Up
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years in Product Management, with 3+ years leading PMs (managing managers or multiple PMs across areas)
  • Enterprise B2B experience (SaaS/fintech/payments/e-commerce or adjacent), including pre-sales/RFPs and complex stakeholder management
  • Proven discovery & execution track record: from insight → business case → delivery → measurable impact
  • Metrics fluency: ARR, NRR, win-rate, conversion, adoption, time-to-value
  • strong analytical and decision-making skills
  • Communication: C1/C2 English—clear, confident, and persuasive with executives and cross-functional teams
  • Travel-ready: comfortable with regular customer visits and conferences (including the U.S.)
Job Responsibility
Job Responsibility
  • Market & Customer Leadership: Develop deep expertise in Core Markets
  • Drive continuous discovery
  • Own strategic enterprise deals
  • Portfolio Strategy & Outcomes: Define and own the Core Markets strategy and multi-quarter roadmap across verticals
  • Balance scale vs. customization
  • Set and deliver against OKRs
  • Team Leadership: Hire, mentor, and inspire 2–5 PMs
  • Establish operating rituals
  • Grow leaders
  • GTM & Cross-Functional Partnership: Operate as a true partner to Sales, Solutions, CS, and Marketing
What we offer
What we offer
  • Private medical insurance for the employee and their family
  • 23 paid vacation days per year
  • 11+ paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Home Office Setup Assistance
  • Co-working
  • Remote working
  • Fulltime
Read More
Arrow Right

Director of Product, Core Markets

As Director of Product, Core Markets, you will own the strategy and execution th...
Location
Location
Serbia
Salary
Salary:
Not provided
fundraiseup.com Logo
Fundraise Up
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years in Product Management, with 3+ years leading PMs (managing managers or multiple PMs across areas)
  • Enterprise B2B experience (SaaS/fintech/payments/e-commerce or adjacent), including pre-sales/RFPs and complex stakeholder management
  • Proven discovery & execution track record: from insight → business case → delivery → measurable impact
  • Metrics fluency: ARR, NRR, win-rate, conversion, adoption, time-to-value
  • strong analytical and decision-making skills
  • Communication: C1/C2 English—clear, confident, and persuasive with executives and cross-functional teams
  • Travel-ready: comfortable with regular customer visits and conferences (including the U.S.)
Job Responsibility
Job Responsibility
  • Market & Customer Leadership: Develop deep expertise in Core Markets, drive continuous discovery, own strategic enterprise deals
  • Portfolio Strategy & Outcomes: Define and own the Core Markets strategy and multi-quarter roadmap across verticals, set and deliver against OKRs tied to revenue and adoption
  • Team Leadership: Hire, mentor, and inspire 2–5 PMs, establish operating rituals, grow leaders
  • GTM & Cross-Functional Partnership: Operate as a true partner to Sales, Solutions, CS, and Marketing, lead cross-functional execution, communicate trade-offs with executive clarity
What we offer
What we offer
  • Private medical insurance for the employee and their family
  • 20 paid vacation days per year
  • 15 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Home Office Setup Assistance
  • Co-working
  • Remote working
  • Fulltime
Read More
Arrow Right