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CS Platinum Consultant L4

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NTT DATA

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Location:
India , Hyderabad

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Platinum Consultant role requires a minimum of 14 years of experience in SAP Customer Service, with expertise in SAP S/4 HANA Implementation. Candidates should be proficient in managing service orders, warranties, and notifications. Strong leadership skills in requirement gathering and post-production support are essential. Immediate joiners preferred.

Job Responsibility:

  • Integrate CS with Sales & Distribution (SD), Materials Management (MM), Finance (FI-CO) and other modules
  • Manage master data: equipment, installed base, functional locations and serial numbers
  • Lead the requirement gathering workshops, fit-gap workshops, blueprinting and solution documentation and design
  • Participate in end-to-end project activities including configuration, unit/integration/UAT, cut-over, go-live and hypercare
  • Provide post-production support, issue resolution, root cause analysis and continuous improvement

Requirements:

  • Must have 14 years of experience in CS
  • Must have detailed SAP CS processes knowledge including service orders, warranties, notifications, service contracts, repairs and returns
  • Must have experience in the preparation of functional design and deliver solutions that improve service operations and customer satisfaction
  • Must be able to integrate CS with Sales & Distribution (SD), Materials Management (MM), Finance (FI-CO) and other modules
  • Must be able to manage master data: equipment, installed base, functional locations and serial numbers
  • Must be able to lead the requirement gathering workshops, fit-gap workshops, blueprinting and solution documentation and design
  • Must participate in end-to-end project activities including configuration, unit/integration/UAT, cut-over, go-live and hypercare
  • Must provide post-production support, issue resolution, root cause analysis and continuous improvement
  • Must have 8 years of relevant experience in SAP along with strong sales domain in any of the industries like FMCG, Retail, Trading, Automobile, Retail, Pharma, Cement, Textiles
  • Must be able to join immediately, within 30 days or be serving notice period
  • Mandatory Skills: SAP CS, SAP S/4 HANA Implementation, SAP GST, SAP SD/CS

Nice to have:

SAP Certification is an advantage

Additional Information:

Job Posted:
February 13, 2026

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