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As an Applied AI Engineer, you design and deliver practical AI solutions that improve efficiency, quality, and scalability within ASML Customer Support. Your focus is on applying AI and Generative AI in real operational environments, turning business needs into AI solutions that are reliable, secure, and ready for daily use. This role sits at the intersection of AI, software solutions, and business operations, working closely with IT, engineers, and business stakeholders.
Job Responsibility:
Design and build AI-driven solutions that support process improvement, intelligent diagnostics, and decision support
Apply Generative AI and agent-based AI concepts to automate and simplify complex workflows
Translate operational challenges into practical, usable AI solutions that deliver measurable business value
Build AI solutions in a clear and structured way, so they are easy to understand, update, and support over time
Ensure AI solutions run on ASML-approved systems and data platforms, not personal tools or one-off scripts
Work together with IT and platform teams so solutions are stable, secure, and suitable for daily operations
Make sure solutions are reliable, protect sensitive data, and can be maintained or improved by others in the future
Collaborate with IT teams, software engineers, and business stakeholders to align AI solutions with business needs and company standards
Explain AI concepts and solution choices in a clear, practical, and non-technical way when needed
Act as a bridge between business problems and technical solutions
Support the adoption and scaling of AI solutions across teams
Continuously follow developments in AI, Generative AI, and automation, and propose improvements relevant to ASML
Contribute to a culture of continuous improvement and learning
Requirements:
Bachelor's or Master's degree in Computer Science, Software Engineering, Data Science, or a related field
5+ years of experience in software development or automation-related roles
3+ years of experience applying AI or data-driven solutions in an enterprise or industrial environment
Nice to have:
Knowledge of ASML products, diagnostics tools, or customer support processes
Experience working with industrial, operational, or machine data
Awareness of data security, compliance, and enterprise governance