CS Operational Marketing Analyst Job at E80 Group (Chicago)

Revenue Operations Senior Analyst

We're looking for a highly analytical and detail-oriented person: someone with a...

Location

Brazil , Curitiba; Rio de Janeiro

Salary:

Not provided

Gipo

Expiration Date

Until further notice

Requirements

Experience with Sales/Customer Success
Extensive usage of HubSpot
Knowledge of analytics tools and technologies
English proficiency
Experience working in agile environments

Job Responsibility

Support the revenue process through analysis and reporting of forecasts, actuals, trends, and plans
Review and analyze operational and renewal data. Provide insightful variance analysis and recommendations to enable effective decision-making
Participate in regional process improvement initiatives
Demonstrate thought leadership around Sales, Marketing, and CS data processes and operations
Liaise with various internal stakeholders and partners across the organization

What we offer

Compensatory time off (Banco de Horas)
Food/Market Voucher
Medical, Dental, and Group Life Insurance
Pet Plan
iFeel app, for emotional comfort
Gympass for you and up to 3 people
Creditas: Payroll loan services, eligible after 6 months of employment
Stock Options - eligible after 6 months of employment (5 years grace period)
Birthday Day Off
Daycare Assistance

Fulltime

Global Revenue Operations Analyst

As a Global Revenue Operations Analyst, you will own the analytics, segmentation...

Location

Australia , Sydney

Salary:

Not provided

SafetyCulture

Expiration Date

Until further notice

Requirements

5–8+ years in Revenue Operations, Customer Success Operations, or Sales Strategy within a B2B SaaS organisation
Experience owning territory design, segmentation, and coverage models for post-sales or account management teams
Proven success improving retention, expansion, and whitespace penetration through data-led programs
Hands-on expertise with Salesforce, Gainsight, Clari, Gong, and BI platforms such as Tableau, Power BI, or Looker
Strong analytical, systems, and storytelling skills
able to influence GTM leaders and executives with insights

Job Responsibility

Design and maintain post-sales territory and account coverage models balancing revenue, opportunity potential, and capacity
Lead global account segmentation by ARR band, growth potential, industry vertical, and health score
Partner with Regional GMs and Account Management leadership to ensure territories reflect strategic industry priorities
Identify untapped opportunities and partner with Sales and CS leadership to operationalise playbooks to capture them
Model account potential and surface whitespace opportunities within existing accounts
Establish standard account planning frameworks—capturing current footprint, whitespace, key stakeholders, expansion opportunities, and risk signals
Build visibility into global account hierarchies, consolidations, and parent/child entity relationships in Salesforce
Partner with Enablement to train CSMs and AMs on best-practice account planning and execution
Lead analysis of churn causes and renewal risk drivers
collaborate with CS on proactive mitigation programs

What we offer

Equity with high growth potential, and a competitive salary
Flexible working arrangements
Access to professional and personal training and development opportunities
Hackathons, Workshops, Lunch & Learns
In-house Culinary Crew serving up daily breakfast, lunch and snacks
Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
Quarterly celebrations and team events, including the annual Shiplt! global offsite
Table tennis, board games, gym sessions, book club, and pet-friendly offices

Fulltime

Industry Principal - CPG, Retail, Manufacturing

We’re hiring an Industry Principal to own our strategy and field execution acros...

Location

United States , San Francisco

Salary:

240000.00 - 300000.00 USD / Year

Glean

Expiration Date

Until further notice

Requirements

10+ years in CPG, retail, and/or manufacturing—experience within a brand/retailer/manufacturer or as a consultant/industry solutions leader at a technology company
Executive presence with a strong POV on how AI and agentic workflows unlock value across product lifecycle, supply chain, merchandising/marketing, and operations
Familiarity with enterprise AI/LLMs and the data/security considerations in large‑scale operational environments
able to translate business needs into solution architectures and adoption roadmaps
Proven track record building vertical narratives and content
adept at enabling field teams and partners with industry plays
Thrive in fast‑moving, cross‑functional settings
bias to collaboration and measurable

Job Responsibility

Lead with industry outcomes: map CRM‑specific pain points (e.g., demand/supply volatility, merchandising productivity, store/plant operations, quality and compliance, partner/supplier knowledge) to high‑impact Work AI solutions
Engage executives across COO/CIO/CTO/Chief Supply Chain/Chief Merchandising/Chief Digital/Data/AI leaders
guide strategic roadmaps balancing innovation with safety, governance, and change management
Build and scale repeatable industry plays with value messaging, ROI frameworks, blueprints, and references tailored to CPG, retail, and manufacturing archetypes
Publish and present thought leadership (blogs, whitepapers, conference talks) that showcases Work AI impact across product lifecycle, supply chain, store/plant operations, and customer experience
Partner with Product, Engineering, and PMM to shape packaged solutions and agent templates for CRM use cases
codify learnings into sales kits and solution accelerators
Orchestrate an extended, virtual tiger team across SE, Partners, CS, and Marketing to drive pipeline coverage, ACV, win‑rate, and time‑to‑value
Support analyst engagement and competitive positioning to reinforce our leadership narrative in enterprise Work AI for CRM

What we offer

Medical, Vision, and Dental coverage
generous time-off policy
opportunity to contribute to your 401k plan
home office improvement stipend
annual education and wellness stipends
vibrant company culture through regular events
healthy lunches daily

Fulltime

Senior Customer Operations Data Analyst

As a Senior Customer Operations Data Analyst, you will play a pivotal role in an...

Location

United States; Canada; Mexico , San Francisco; Atlanta; Austin; Boston; Chicago; Dallas; Denver; Houston; Jacksonville; Los Angeles; Miami; New York City; Phoenix; Portland; Sacramento; Salt Lake City; San Diego; Seattle; Washington, D.C.; Ottawa; Toronto; Vancouver; Mexico City

Salary:

115000.00 - 148000.00 USD / Year

Scribd

Expiration Date

Until further notice

Requirements

3+ years of experience in an analytical or reporting role in Customer Support or Customer Operations within a digital consumer industry, with a strong focus on working autonomously to solve problems
Proficient in using data analytics tools including SQL, Python, Databricks, Looker, and Zendesk Explore (or similar BI tools)
Strong working knowledge of MS Excel and/or Google Sheets
A Bachelor’s or Master’s degree in a quantitative field (e.g., Statistics, Mathematics, Economics, or Computer Science)
Solid knowledge of statistical concepts, including experimental design, hypothesis testing, regression analysis, and forecasting
Exceptional communication and presentation skills, with the ability to translate complex data into clear, actionable recommendations for technical and non-technical stakeholders
A passion for analyzing user behavior and proven ability to combine product-level and CS data with customer-level data to understand key drivers of performance
Experience with agile workflows and collaboration across product, research, and operations teams
Detail-oriented with strong analytical, critical thinking, and problem-solving skills
Ability to work independently, manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment

Job Responsibility

Data Collection, Synthesis, and Analysis: Gather, analyze, and interpret data to provide insights on customer support data and trends. Create pipelines for the collection and processing of new data from customer support sources
Reporting & Insights: Create comprehensive reports in Databricks, Looker, Google Sheets, Zendesk, and/or similar tools to monitor key metrics
Performance Metrics: Evaluate the effectiveness and performance of Customer Support goals, initiatives, and projects. Conduct in-depth analyses of performance, measuring KPIs such as service level achievement, customer effort & satisfaction, and user retention
Customer Insights: Analyze customer feedback and behavior patterns in response to product changes and on an ongoing basis
Forecasting: Forecast contact volumes and capacity needs
Roadmapping: Collaboratively manage the Customer Support’s data analysis roadmap with leadership
Collaboration: Work cross-functionally with stakeholders across Customer Support, Data & Analytics, Product, Engineering, and User Research
Leveraging Technology: Use AI and BI to enhance customer support operations and increase efficiency. Develop and maintain dashboards and reports and own communication of critical marketing metrics and campaign performance to team leads and executive stakeholders
Process Improvement: Provide actionable insights to stakeholders through data analysis, and identify opportunities for improvements operational efficiency. Stay informed about the latest Customer Support trends, analytics tools, and methodologies to continuously improve performance and methodologies
Project Support: Understand, document, and communicate business requirements for projects and process changes

What we offer

Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
12 weeks paid parental leave
Short-term/long-term disability plans
401k/RSP matching
Onboarding stipend for home office peripherals + accessories
Learning & Development allowance
Learning & Development programs
Quarterly stipend for Wellness, WiFi, etc.
Mental Health support & resources
Free subscription to the Scribd Inc. suite of products

Fulltime

Director, Business Analytics

We're looking for a Director of Analytics to join our Data Analytics team. This ...

Location

United States

Salary:

152500.00 - 224500.00 USD / Year

Anaconda

Expiration Date

July 01, 2026

Requirements

12+ years of experience in business intelligence, analytics, or data science, with progressive leadership responsibility
3+ years of direct people management experience leading teams of BI analysts and/or analytic engineers, including hiring, performance management, and career development
Proficiency in SQL (advanced) and hands-on experience with dbt, including designing and maintaining data models and transformation pipelines
Experience with cloud data warehouses (Snowflake) and data visualization platforms (Omni, Tableau, or equivalent)
Demonstrated track record of managing cross-functional executive stakeholders and translating complex data into clear business recommendations
Proven experience establishing data governance frameworks and resolving data quality issues across multiple business functions
Foundation in statistical analysis or data science methodologies with the ability to communicate findings clearly to non-technical audiences

Job Responsibility

Own data strategy from infrastructure to insight, partnering closely with Finance, GTM, Product, Customer Success, and Marketing leadership
Lead and develop a team of 7-8 analysts and analytic engineers, setting clear goals, delivering regular feedback, and building a culture where people grow and do their best work
Drive the evolution of our data infrastructure and analytics operations by owning data modeling in dbt, governing our Snowflake environment, and improving our reporting stack inside OMNI
Deliver insights that go beyond the dashboard, translating customer, product, and financial data into clear, actionable recommendations that help Finance, GTM, Product, and CS teams make smarter decisions faster
Establish and maintain a single source of truth across business functions, eliminating shadow reporting and resolving data discrepancies before they create downstream problems
Partner hands-on with data engineering on pipeline requirements, data quality standards, and transformation logic, staying close enough to the work to spot issues and make good technical tradeoffs
Apply statistical and analytical methods to upgrade the quality of business insights, moving the team from descriptive reporting toward causal and prescriptive analysis where it drives real value
Build strong working relationships with senior stakeholders across Finance, GTM, Customer Success, and Marketing, acting as a trusted partner who understands their goals and proactively surfaces relevant findings

What we offer

Flexible Vacation Policy
Medical, Dental, and Vision Insurance
Short Term and Long Term Disability
Paid Parental Leave
Monthly Wellness Stipend
Employee Assistance Program and Mental Health Resources
Annual bonus potential
Equity participation

Fulltime

Director, Business Intelligence & AI

Checkmarx is the leader in application security and ensures that enterprises wor...

Location

Israel , Ramat Gan

Salary:

Not provided

Checkmarx

Expiration Date

Until further notice

Requirements

6+ years in data engineering, data architecture, or BI, with strong hands-on technical depth
Proven experience or deep knowledge of architectures that power natural language querying over structured business data - including semantic layers, LLM-to-SQL patterns, and AI/BI platforms
Solid data modeling foundations - dimensional modeling, data contracts, metrics layers - and an understanding of how these underpin reliable AI outputs
Experience with modern data stack: Snowflake, dbt, ETL/ELT tooling
Experience with automation and integration platforms (WORKATO, e.g.)
Genuine excitement about the shift from traditional BI to conversational, agentic intelligence - and the technical judgment to do it right
Strong business acumen - able to understand GTM, CS, and Support workflows deeply enough to proactively identify where data and AI can create leverage
Proven track record of building trusted partnerships with business stakeholders, influencing roadmaps, and driving adoption of data solutions.
Genuine curiosity about how businesses operate, and the ability to ask the right questions before jumping to solutions.
Strong communicator who can bridge technical architecture decisions with business use cases for non-technical stakeholders.

Job Responsibility

Architecting the data foundation that makes it possible for business users to ask questions in plain English and get trusted, real-time answers.
Define and execute a strategy to migrate from traditional BI (dashboards, scheduled reports) toward AI-powered, natural language interfaces for business intelligence
Architect the data layer that enables LLM-based querying — including semantic layers, vector stores, knowledge graphs, and metadata enrichment — so that AI agents can reliably reason over company data
Design and own a scalable, AI-ready data architecture — warehouse/lakehouse structure, semantic layer, and data contracts — that supports both analytical and AI/ML workloads
Build robust data modeling foundations (clean entities, clear metrics definitions, consistent taxonomies) that LLMs can reason over accurately
Serve as a trusted advisor to business leaders across GTM, Customer Success, Finance, and Product — proactively engaging them to understand their decision-making needs
Translate ambiguous business questions ("why is churn spiking in the mid-market?") into well-defined data problems, and then into scalable, AI-powered solutions
Build strong relationships with stakeholders at all levels — from individual analysts to VP and C-suite — and maintain a prioritized roadmap that reflects real business value

Fulltime

New

Senior Lecturer/Associate Professor in Literacy

As a Senior Lecturer / Associate Professor in Literacy, you will play a key role...

Location

Australia , Albury-Wodonga, Bathurst, Port Macquarie, Wagga Wagga

Salary:

Not provided

Charles Sturt University

Expiration Date

June 08, 2026

Requirements

A doctoral qualification relevant to literacy or education, with a recognised teaching qualification
A strong record of high-quality teaching and student-centred learning
An established or emerging research profile aligned to literacy, curriculum or pedagogy
The ability to build productive partnerships and contribute to academic leadership

Job Responsibility

Lead impactful literacy teaching and research
Teach across online and on-campus environments
Shape future teachers and education practice
Contribute to curriculum innovation
Build strong relationships with students and partners
Provide academic leadership in literacy education
Contribute to the School's research profile
Supervise higher degree research students
Actively engage with professional, community and government stakeholders
At Associate Professor level: significant academic leadership, research impact, and contribution to the broader discipline at national/international level

What we offer

17% superannuation

Fulltime

New

Program Manager - Controls and Avionics Solutions

This position is based in Endicott, New York. New York and on-site work will be ...

Location

United States , Endicott

Salary:

120874.00 - 205486.00 USD / Year

Baesystems

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering, engineering or manufacturing management, or other discipline
Demonstrated ability for building strong customer/ stakeholder relationships
Strong communication, negotiation, and presentation skills
Ability to interpret data and make data-driven decisions
Highly adaptable with strong initiative
Demonstrated ability to lead and motivate cross-functional teams
Knowledge of the global aviation market and regulatory requirements and/ or military aviation market

Job Responsibility

Maintaining strong customer relationships and leading a multidisciplinary team to execute complex development programs within schedule and budget
Leadership and management oversight of a project team assuring that project’s financials, schedule, and technical objectives are met and that the highest level of customer satisfaction is achieved while meeting all contractual commitments
Work effectively and collaboratively with Engineering, Operations, and all Program Office functional leadership to assure deliveries continue to exceed customer commitments and achievement of financial commitments to the company
Manages, coordinates, plans, organizes, controls, integrates, and executes projects within the Military Aircraft Systems portfolio
Participates in the support of new business and in the development of proposals

What we offer

Health insurance
Dental insurance
Vision insurance
Health savings accounts
401(k) savings plan
Disability coverage
Life and accident insurance
Employee assistance program
Legal plan
Discounts on home, auto, and pet insurance

Fulltime

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CS Operational Marketing Analyst

E80 Group

Location:
United States , Chicago

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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CS Operational Marketing Analyst

E80 Group

Location:United States , Chicago

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 21, 2026

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