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ASML Logo ASML · IT - Administration

Cs kumamoto field service engineer (1st line fse)

Japan, Kumamoto · Job Posted June 02, 2026
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Job Description

As a Field Service Engineer (FSE) of ASML Semiconductor equipment (Lithography), You will support the customer with operational equipment support, performance monitoring, mechanical/pneumatics/electrical/optical repairs/servicing, and maintenance. In case complicated issue happen, need escalate to upper line to get suitable help in proper timing to secure committed performance to customer. FSE need to be onsite support by 24hx7days coverage. To do it, we should expect to spend more than 50% of the time inside the clean room working with mechanical and electrical equipment and can work shift working (12 hours Day/Night by 3days work/3days off rotation).

Job Responsibility

  • Analyze applicability, accuracy, and adherence to design specifications
  • Evaluate and diagnose problems and make appropriate repairs
  • Collaborate with co-workers and customers in isolating and solving problems
  • Answer customer questions and assist customers in a professional manner
  • Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports
  • Provide appropriate support and assistance to less experienced ASML or local personnel, as necessary
  • Perform complex adjustments, perform upgrades, diagnose, and solve problems with limited support
  • Take lead to maintain the local SOP/SPS/BKM WOW in Fab Team

Requirements

  • Excellent English language skills (verbal and non-verbal). Reference is TOEIC Score >550 points
  • Can speak Mandarin or/and Japanese are welcome
  • Initiative-taking and flexibility
  • Work according to a strict set of procedures within the provided timelines
  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism
  • A good collaborator who is committed to the success of ASML
  • Strong analytical ability and focus on problem solving
  • Working experience in tsmc Fab is welcome

Nice to have

  • Can speak Mandarin or/and Japanese
  • Working experience in tsmc Fab

What we offer

  • 確定拠出年金：月額基本給×8%を会社が拠出し老後資産の形成を支援
  • 従業員持株制度：給与天引きで株式購入が可能（上限あり）1年間保有で購入金額の20%プレミアム付与
  • フレキシブル・ベネフィット：年に一回ポイントが付与され、で旅行・レストラン・日用品など幅広いサービスに利用可能
  • 食事手当：食費を補填するための金額を毎月支給
  • 寒冷地手当：積雪地帯等で必要となるコスト等の負担を軽減するための手当を支給
  • 転居サポート制度
  • 学習・研修制度
  • 社内メンター制度
  • 社内公募制度
  • 定期健康診断
  • ストレスチェック
  • 従業員相談窓口
  • 団体傷害保険（GPA）
  • 団体定期生命保険（GTLI）
  • 団体長期障害補償（GLTD）
  • 特別休暇
  • 慶弔休暇
  • フレックスタイム制度（コアタイムなし※一部職種は不可）
  • 在宅勤務制度
  • 産前産後休業制度
  • 育児休業制度
  • 子供の看護休暇
  • 短時間勤務制度
  • 介護休暇
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