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Manage and execute complex field upgrades and activities, enabling the field teams to unlock the potential of ASML EUV products for our customers.
Job Responsibility
Manage and execute complex field upgrades and activities, enabling the field teams to unlock the potential of ASML EUV products for our customers
Work safely and meet customers / ASML designated safety rules –regulations at all time
As an ASML Upgrade Engineer you will be an ASML ambassador at customer sites across the globe
Execute hardware for upgrade and perform system setup for complex upgrade packages, difficult field swaps and “bring to spec packages”
Your “can-do, will-do” attitude will enable you - together with a team of ASML engineers - to overcome whatever obstacles get in your way
Provide feedback to improve cycle time and performance, utilize the zero error repeat concept during upgrade preparations and executions, and perform post upgrade recovery and analysis
You are expected to have a general knowledge of lithography machines
Troubleshoot and solve problems related to upgrade hardware installation in close cooperation with a generalist and coordinator
Maintain and improve personal upgrade skills and general engineering knowledge such that majority of the problem can be solved without escalation
This position will require international travel (up to 70%) to the field offices worldwide for upgrades implementation and support, and self-development training in the factory or other site
Requirements
Bachelors degree in Electrical Technology, Mechatronics, Mechanical Engineering, Physics, and Computer Science
Experience in a customer support department for high tech products. Photo-lithography, Electro-Mechanical or Ultra Clean Vacuum
Engineers with 2-3 years ASML EUV or NXT systems metrology experience are preferred
Must be able to speak / read / write English language
Open for cultural differences
Motivated, pro-active, self-driven and flexible
Good technical skills, analytical skills, and hands-on skills
Good documentation skills
Multitasker with the ability to work in different and difficult working environment
Good team player who is committed to the success of ASML
Good customer skills
Good communication skills, verbal and written, in English
Flexibility to travel to other countries including Taiwan, Korea, USA and Israel, with short notice (up to 70%) if needed, with uninterrupted periods up to 6-8 weeks in a row
Candidates are expected to support the CS Upgrades for at least 2-3 years upon completion of training