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Context: Leads less routine service actions, overseeing the execution by the engineers/operators. Has cross-competency knowledge to understand the interaction between competencies. Has a robust specialty (fully developed competency) and applies knowledge to other competencies. Can influence others on technical subjects and on the correct quality standards and educates more junior colleagues. Proficient in multiple engineering competencies, capable of independent problem-solving. Thorough understanding of product components and their interactions. Exceptional understanding of engineering competencies, provides input on architectural decisions, based on practical experience. Manages tasks across multiple platforms, adapting solutions to different contexts. Proactively identifies and resolves systemic structural issues. Leading process improvement initiatives to optimize workflows and enhance productivity.
Job Responsibility:
Problem analysis and approach
Problem handovers and routing
Repairs
Procedures
Training / advice
Process Optimization
Knowledge build-up and transfer
Coaching
Requirements:
Requires at least BS degree with substantial general work experience in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or comparable thinking and working level
Experience in semiconductor industry required
Specialized knowledge in the area of pneumatics, hydraulics or electronics, and semiconductor processes, and relevant software
Experience in using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software
Has mature knowledge of primary competency and specialized cross-competency knowledge of main/sub modules, product functionality
Experience with stakeholder management and affinity with working in a matrix organization