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We’re looking for an exceptional CS Associate to join our post-sales team. You’ll be excited to deploy a cutting-edge AI platform, shape a critical function for Encord & our customers, and accelerate your career in a fast-paced, high-growth environment.
Job Responsibility:
Own the deployment of the Encord platform
Work with some of our largest customers to drive adoption and value-delivery
Become a product expert
Work with internal teams (technical & commercial) to build a well-oiled engine that consistently enables customers to get up and running successfully, at scale
Work on a mix of operational work (running onboardings and demos, ensuring integrations are set up correctly, guiding tech teams through best practices) and strategic work (ideating and executing on success plans, expanding our connections across our customer base)
Requirements:
2-8 years of experience in a client-facing role in a high-intensity, fast-paced environment