Crystal Ski Resort Accounts Controller Job at TUI (St Johann im Pongau)

Job Description

Join our Crystal Ski team and support our resort operations by providing essential accounts and administrative expertise that helps our teams deliver exceptional experiences for our guests. This is a winter seasonal role up to a maximum of 6 months and can be based in a variety of countries, provided you have the right to work in your chosen location.

Job Responsibility

Sales Database set up and maintenance throughout the season
Support the Senior Resort Accounts Controller with the delivery of training and implementation of finance related business processes to other departments
Manage accounting data and card payments from a group of resorts, working closely with the resort teams and assisting with any card payment issues
Liaise with resort staff to confirm weekly customer bookings, work through variances
Assist the accounts processing team with reconciling invoices for payment
Maintain excellent supplier relationships and respond to their queries quickly and efficiently
Coordinate with other departments to ensure smooth delivery of Ski Essentials to guests through handling phone inquiries, emails, and correspondence, ensuring prompt and accurate responses

Requirements

A genuine people person who spreads positivity, builds trust quickly with colleagues and suppliers, and thrives in a team environment
Digital know-how and eagerness to learn the demands of the role, master the technology needed, and become an expert on our incredible Crystal Ski products & services
Effective time management skills with sharp attention to detail and a commitment to producing excellent work
Self-motivation to work independently or collaboratively, with strong analytical and problem-solving abilities that adapt quickly to changing priorities and handle multiple tasks simultaneously
Strong communication skills, comfortable explaining detailed processes to others
A detail-oriented approach that demonstrates high levels of accuracy and thoroughness in all tasks
Highly numeric with prior experience in the industry and/or finance and accounting preferred but not required
Fluency in verbal and written English
additional European languages are an advantage

Nice to have

Prior experience in the industry and/or finance and accounting
Additional European languages

What we offer

Competitive seasonal package
Comprehensive start of season training
Flexible working
Access to free language lessons and the TUI Learning Hub
Opportunities for Summer roles and long-term career progression across TUI

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Crystal Ski Resort Accounts Controller

Job Description

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Requirements

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