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Crystal Ski Operations Team Leader

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TUI

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Location:
Austria, St Johann

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

2320.00 EUR / Month

Job Description:

Join our global TUI Musement Operations & Delivery Team as an Operations Team Leader. Your mission will be to work and lead Operations teams in transfers and experiences to ensure the correct daily operations and be in constant contact and communication with suppliers, and internal clients to ensure that all planning activities are executed under the broader business quality standards.

Job Responsibility:

  • Oversee end to end process of transport planning and ensuring work carried out is accurate and up to date to any changes incurred last minute are actioned
  • Lead a team of direct reports and be responsible for people engagement and the development of team members with clear objectives
  • Building and maintaining excellent supplier relations ensure that all aspects of the operation run smoothly both in times of pre planning and adapting to operational changes
  • Monitor areas of financial risk from planning through to invoice reconciliation in a detailed and methodical manner, to ensure the delivery of financial commitments whilst aligning with business deliverables
  • Responsible for ensuring day to day tasks are completed efficiently and on time by the team
  • Play a key part in collaborating with and supporting the guest facing teams

Requirements:

  • Passion for the mountains with experience or an interest in skiing, snowboarding and winter outdoor life
  • Genuinely enjoy spreading positivity, are a great team player who can work in a flexible manner (including different work shifts)
  • Digital know-how
  • High capacity to manage a team to deliver results, displaying resilience and is happy working through ambiguity and setbacks and driving change
  • Exceptional administration, management, planning and organisation skills
  • Agile and have a high level of attention to detail and can juggle strategic priorities / projects and whilst delivering day-to-day operational logistics, without losing focus on planning ahead
  • Travel industry knowledge is valuable as well as experience dealing with ambiguity within a global and multinational environment
  • Excellent communication skills, both written and verbal in English. German would be desirable

Nice to have:

German language skills

What we offer:
  • Cost of Living Allowance from 300€ gross per month on top of your salary
  • Accommodation and bills included
  • Work permits, background and/or medical checks arranged and included
  • Return flights and uniform included where necessary
  • Comprehensive onsite start of season training with accommodation and pay included
  • Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career
  • Summer work in our Beach program and multiple permanent career development opportunities available

Additional Information:

Job Posted:
July 03, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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