CrawlJobs Logo

Cruise Product Coordinator

fctgcareers.com Logo

Flight Centre Brand

Location Icon

Location:
Australia , Broadbeach

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Our Cruise division is on a mission to open a world of happiness for our suppliers, people, and customers. This role sits at the heart of our product and admin operations, working across everything from rates, packages, and website updates to partner coordination and sales queries. You’ll keep our products accurate, competitive, and market‑ready by blending analytical work, cross‑team collaboration, and hands‑on problem‑solving.

Job Responsibility:

  • Provide proactive administration support to the Cruise Product Managers across day‑to‑day operations
  • Manage all ZenDesk enquiries from Sales, After Sales and all other internal and external queries, ensuring timely, friendly communication and smooth issue resolution
  • Ensure all packages loaded onto the website are accurate, up‑to‑date, and displayed correctly across all relevant platforms
  • Proof all marketing collateral (from press ads to social media posts, DM pieces to EDMs) to keep our brand sharp and deals consistent and error‑free
  • Test Traveltek Clusters to ensure they are accurate and bookable
  • Assist with the setup, maintenance, and management of all rates and products both via the Traveltek API & faresheets
  • Conduct regular rate analysis to stay competitive and aligned with market trends
  • Research new products, tours, and attractions to enhance our offering or create upsell opportunities
  • Carry out weekly checks of rates and inventory for products currently being promoted

Requirements:

  • 12+ months’ experience in retail or wholesale travel preferred
  • Strong cruise knowledge
  • Natural organiser with excellent attention to detail
  • Calm under pressure and comfortable juggling multiple priorities
  • Proactive problem‑solver who anticipates and resolves issues early
  • Confident, clear communicator with all stakeholders
  • Tech‑savvy — comfortable with systems, trackers, and inbox management
  • Customer‑focused with a passion for delivering great experiences
  • Team‑spirited, supportive, and flexible (including some public holidays)
  • Detail‑driven with strong ownership from start to finish
  • Adaptable — handles shifting cruise schedules and change with ease
What we offer:
  • Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations
  • Catapult your career across a network of brands and businesses in an evolving industry
  • Nab discounts on travel and more thanks to our sweet rewards program
  • Access to industry leading health and well - being programs and financial advisors
  • Set up shop in a swanky beachfront office in Broadbeach
  • Enjoy social events to promote networking, celebration of wins, and sometimes just for fun
  • Take volunteer leave as part of giving back to the local community

Additional Information:

Job Posted:
March 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Cruise Product Coordinator

New

Cruise Product Coordinator Land and Logistics

In this role, you’ll play a key part in delivering seamless land and logistics o...
Location
Location
Australia , Broadbeach
Salary
Salary:
Not provided
fctgcareers.com Logo
Flight Centre Brand
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Natural organizer: Keeps things running smoothly with strong attention to detail
  • Calm under pressure: Handles deadlines, changes, and multitasking with ease
  • Proactive problem‑solver: Anticipates needs and fixes issues early
  • Confident communicator: Clear and professional with all stakeholders
  • Tech‑comfortable: Skilled with Excel, systems, trackers, and quick to learn new tools
  • Customer‑focused: Delivers a seamless experience for guests and internal teams
  • Team‑spirited: Supportive, collaborative, and flexible (including some public holidays)
  • Detail‑driven: Takes ownership and follows tasks through to completion
  • Adaptable: Handles shifting cruise schedules and logistics confidently
Job Responsibility
Job Responsibility
  • Support our land and logistics cruise operations by coordinating and managing all land-based elements in our cruise packages including hotels, day tours, rail, transfers and escorted touring
  • Process, reconcile, and follow up on invoices for hotels, attractions, and other land services primarily using Microsoft Excel
  • Prepare and submit accurate passenger name lists to suppliers within required deadlines
  • Manage all ZenDesk enquiries ensuring timely communication and effective issue resolution
  • Keep booking numbers and status information up to date in the Groups Master Tracker, while also adding any new departures as they are released
  • Monitor cancellations and amendments, ensuring suppliers are notified promptly of any changes
  • Respond promptly and professionally to supplier requests, questions, and operational needs as they arise
What we offer
What we offer
  • Ongoing brain power-ups and skill sharpening
  • Catapult your career across a network of brands and businesses in an evolving industry
  • Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
  • Access to industry leading health and well - being programs and financial advisors
  • Set up shop in a swanky beachfront office in Broadbeach
  • Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
  • Take volunteer leave as part of giving back to the local community
  • Fulltime
Read More
Arrow Right
New

Product Coordinator Distributions

At Ignite Travel Group, our goal is to ignite a passion to experience the world ...
Location
Location
Australia , Broadbeach
Salary
Salary:
Not provided
fctgcareers.com Logo
Flight Centre Brand
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Assisting the Distribution Manager with the delivery of products to our third-party partners
  • Monitoring deal pipelines and liaising with Product Managers to ensure deal flow is maintained
  • Coordinating marketing material, including website and collateral proofing prior to launch
  • Preparing various product templates for deal distribution to both internal and external customers
  • Checking and analysing rates and inventory on products advertised in market
  • Assisting with researching products and other tours and attractions to include or upsell
  • Building, managing and maintaining third-party websites with WordPress
  • Working with all three departments land, cruise and tour to ensure third party deals are created in accordance with each third party partner's requirements
What we offer
What we offer
  • Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations
  • Catapult your career across a network of brands and businesses in an evolving industry
  • Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
  • Access to industry leading health and well - being programs and financial advisors
  • Set up shop in a swanky beachfront office in Broadbeach
  • Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
  • Take volunteer leave as part of giving back to the local community
  • Fulltime
Read More
Arrow Right

Supervisor, Rehearsal Production Shows-Vocal

The Supervisor is responsible for ensuring the seamless execution of large-scale...
Location
Location
United States , Miami
Salary
Salary:
Not provided
carnival.com Logo
Carnival Cruises
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED/Bachelor’s Degree in Musical theater, Dance, Theater or performing arts
  • Minimum of one years’ teaching experience
  • Attention to Detail: Proven track record in scheduling and planning and able to ensure accuracy to avoid scheduling conflicts and errors.
  • Communication: Excellent verbal and written communication skills for effective interaction with team members, vendors, stakeholders and colleagues.
  • Conflict Resolution: Effectively resolving conflicts and finding common ground to maintain a positive work environment.
  • Problem-Solving: Identifying issues and developing creative and effective solutions.
  • Leadership: The ability to guide, motivate, and support team to achieve their best performance. Self-directed individual with initiative, analytical and problem-solving skills
  • Mentorship: Providing guidance and support to help team members grow and develop their skills with honest feedback.
  • Decision-Making: Making informed and timely decisions that benefit the team and organization.
  • Adaptability: Being flexible and able to adjust to changing circumstances and challenges.
Job Responsibility
Job Responsibility
  • Teaching: Instruct shipboard cast members in choreography or vocals during rehearsals to prepare them for performing in multi-million-dollar production shows across Carnival’s fleet.
  • Operations: Ensure the seamless execution of large-scale cast changes through meticulous planning and coordination of shoreside and shipboard schedules and maintenance visits worldwide.
  • Feedback and Direction: Provide feedback and direction during rehearsals, focusing on style and showmanship, character development, motivation, director’s intent, and notes/corrections.
  • Coordination: Collaborate with The Carnival Studios team to build schedules and support technical needs, including I.E.M., pre-records, Vocal Rest Tracks, costumes, and props.
  • Training Materials: Update and maintain show-specific training materials, including blocking and vocal books.
  • Best Practices: Establish and maintain best practices for a safe and enjoyable rehearsal and installation process by inspiring and motivating team members.
  • Contract Scheduling: Work with The Carnival Studios team to build rehearsal schedules, confirm staffing, and support technical needs.
  • Training: Develop protocol for teaching, warm up and physical health to ensure consistency across the fleet.
  • Cast Development: Develop and communicate cast expectations, motivate, and inspire cast members to reach their full potential, instilling Carnival Values.
  • Cultural Essentials: Embody Carnival’s expected behaviors, such as speaking up, respecting, protecting, improving, communicating, listening, learning, and empowering.
What we offer
What we offer
  • Health Benefits: Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • company paid term life insurance and disability coverage
  • Financial Benefits: 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid Time Off: Holidays
  • Vacation Time
  • Sick Time
  • Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • Fulltime
Read More
Arrow Right

Lead Solutions Analyst, Supply Chain

The Lead Solutions Analyst, Supply Chain at Carnival Corporation Global Supply C...
Location
Location
United States , Miami
Salary
Salary:
Not provided
carnival.com Logo
Carnival Cruises
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in information technology, computer science, or related field
  • Minimum 5 years’ experience as solutions analyst, Data analyst, business analyst, or equivalent level with proven track record of driving results in application support, master data management, strategic planning
  • Strong analytical and process improvement skills
  • Proven history of designing, implementing, supporting software solutions at a Global corporation
  • Basic familiarity with writing simple SQL queries in Oracle as well as SQL Server databases
  • Demonstrated Project management skills or previous experience with Agile development
  • Proficiency with Microsoft Excel, Sharepoint, Project, PowerPoint
  • Proven ability to interface independently and effectively with peers in other departments/ Brands
  • Excellent written and verbal communication skills
Job Responsibility
Job Responsibility
  • Serve as Lead Solutions Analyst and primary SME for Supply Chain applications (notably Crunchtime)
  • Lead coordination with application vendors, prioritizing issues, escalating risks, and tracking deliverables
  • Own and oversee testing and implementation of new releases, upgrades, and enhancements
  • Direct and coordinate upgrade/maintenance activities with cross-functional business, IT, and vessel teams
  • Lead communication and issue governance
  • Drive continuous improvement initiatives
  • Provide oversight of inventory control processes for company-owned materials across all warehouses
  • Set schedules and govern the posting of inventory transactions
  • Lead administration and governance of application master data across multiple cruise lines
  • Oversee and validate product master data, user access, and warehouse location structure
What we offer
What we offer
  • Annual cash bonus program
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Paid Time Off
  • Company-wide holidays plus floating holidays
  • Vacation Time
  • Sick Time
  • Fulltime
Read More
Arrow Right

Digital Content Coordinator – Orient Express Sailing Yachts

At Orient Express Sailing Yachts, the Digital Content Coordinator ensures seamle...
Location
Location
France , Paris
Salary
Salary:
Not provided
fairmont-manoir-richelieu.com Logo
Fairmont Le Manoir Richelieu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Marketing, Communications, or a related field
  • 3+ years of experience in content coordination, project management, or digital marketing, ideally within luxury travel, hospitality, or cruise brands
  • Strong organizational and communication skills, with the ability to manage cross-functional projects and align stakeholders
  • No content production required, but a keen eye for brand consistency, detail, and luxury storytelling is essential
  • Experience with content management systems (CMS) such as Drupal and CRM tools to track and distribute content efficiently
  • Analytical mindset: Ability to use data-driven insights to optimize content strategies and alignment
  • Relationship-building skills: Confident in collaborating with internal teams, external partners, and leadership
  • Fluency in English & French required
  • Knowledge of the luxury travel landscape is highly valued.
Job Responsibility
Job Responsibility
  • Content synchronization: Manage and update B2B/B2C content across platforms (web, CRS, newsletters, brochures) to ensure accuracy, consistency, and alignment with brand standards—without producing original content
  • Project coordination: Oversee copywriting and visual projects, collaborating with internal teams and external partners to align timelines, brand guidelines, and distribution—focusing on implementation rather than creation
  • Tool and resource maintenance: Update and organize marketing materials (presentations, digital assets) to ensure all teams have access to the latest, approved content
  • Cross-team alignment: Act as the central point for content updates, ensuring unified communication with Sales, Digital, GRC, Communication and other stakeholders
  • Customer journey mapping: Ensure all touchpoints reflect Orient Express’s luxury principles by coordinating content updates across platforms
  • Content calendar management: Maintain and track content timelines, assets, and distribution to support marketing planning and execution.
  • Fulltime
Read More
Arrow Right

Assistant General Manager

The Assistant General Manager assists in managing all leadership, strategic and ...
Location
Location
Bahamas , Half Moon Cay, Little San Salvador
Salary
Salary:
Not provided
carnival.com Logo
Carnival Cruises
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 15 years of progressive leadership experience in an operational role in a world-leading hospitality company
  • Previous experience in international environments leading theme-park operations or multi-national hospitality properties (large resorts, hotels, cruise destinations) is required
  • Strong guest experience background
  • Demonstrated leadership capabilities managing large teams with strong guest service and experience background
  • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution
  • Ability to lead an international staff in a positive and productive manner
  • Bachelor's degree in hospitality management, business administration, industrial engineering or related field from an accredited college or university or the international equivalent preferred
  • Ability to speak English clearly, distinctly, and cordially with employees
  • Ability to read and write English in order to understand and interpret written procedures
  • Ability to travel within the Bahamas, across the Caribbean islands and to the United States
Job Responsibility
Job Responsibility
  • Ensuring world-class guest experience is executed according to standards
  • Accountable for guest satisfaction and associated quality assurance procedures
  • Primary point of contact with ship teams to ensure seamless transition between ship and shore experience
  • Direct oversight of teams responsible for Guest Services, Cabanas, Beach Club, Water Activities, Entertainment, Guest transportation, Water safety/ lifeguards, Security, housekeeping and cleaning, landscaping, inventory management and purchasing, marine operations, maintenance, utilities production, health/ environmental/ safety standards
  • Management of 3rd party food & beverage and retail partners
  • Work with local partners to ensure operational needs are met
  • Implements and maintains the annual operating plan
  • Manages overarching controls associated with labor and operating expenses
  • Ensures delivery of health and safety procedures
  • Responsible for the development and accountability of the leadership team
What we offer
What we offer
  • On-site company-provided housing
  • Rotational schedule with scheduled time off off-island
  • Fulltime
Read More
Arrow Right

Manager, Partnerships

This role will be a critical position, partnering with the Senior Manager, Partn...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
disney.com Logo
Disney
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 7 years of proven experience in partnership marketing, brand collaborations, brand sponsorships and/or integrated marketing communications, with a strong track record of driving measurable business and earned media value
  • Proven experience developing and executing partnership marketing plans across Southeast Asia, with a strong understanding of regional market dynamics, consumer insights, and cultural nuances
  • Solid understanding of the travel and tourism landscape in Southeast Asia, including key industry players, marketing channels, and partnership opportunities
  • Demonstrated ability to manage complex, multi-stakeholder projects in a fast-paced environment reliant, ensuring alignment and collaboration across internal and external stakeholders
  • Strong commercial and strategic acumen, with the ability to connect brand storytelling to partner business objectives
  • Exceptional communication and presentation skills, with a high level of professionalism and attention to detail
  • Analytical mindset with the ability to interpret performance metrics, evaluate campaign impact, and optimize future programs
  • Creative thinker with a passion for brand storytelling, innovation, and delivering meaningful consumer experiences
  • Bachelor’s Degree or equivalent experience
Job Responsibility
Job Responsibility
  • Identify and Evaluate Partners: Proactively identify and assess potential partners across key sectors to drive brand reach, business value, and consumer engagement. Key sectors may include but are not limited to the following: Tourism Boards/Financial Institutions/Airlines/Tourism Partners/Retailers/Corporate brands
  • Develop Strategic Pitches and Proposals: Build compelling partnership proposals and pitch presentations that align Disney Cruise Line’s brand storytelling with each partner’s business objectives, ensuring mutually beneficial outcomes
  • Lead Commercial Negotiations and Contracting: Manage end-to-end deal development — from proposal to commercial negotiation, approvals, and contracting — working closely with internal legal, finance, brand and commercial teams
  • Manage Stakeholder Collaboration: Serve as the key point of contact for external partners and their agencies, coordinating closely with internal stakeholders across Marketing, Sales, Operations, Legal, and other Disney Lines of Business (including Disney Entertainment, Consumer Products, Games and Publishing, Parks and Corporate Alliances) to ensure alignment and timely execution
  • Oversee Campaign Planning and Execution: Develop and manage integrated campaign plans detailing objectives, target audiences, key deliverables, timelines, KPIs, and budgets. Lead execution in partnership with agencies and cross-functional teams to ensure campaigns are delivered with excellence and on-brand
  • Measure and Report Performance: Track, analyze, and report partnership and campaign performance against defined KPIs, including media value, engagement, reach, conversion, and ROI. Provide actionable insights and optimization recommendations
  • Drive Internal Communication and Alignment: Prepare and deliver presentations and updates for internal stakeholders, including senior leadership, summarizing partnership performance, strategic opportunities, and key learnings
  • Foster Relationship Management and Long-Term Value: Maintain strong ongoing relationships with partners to ensure satisfaction, explore renewal or extension opportunities, and identify ways to deepen collaboration over time
  • Monitor Market Trends and Inspire Innovation: Stay informed of partnership, marketing, and consumer trends across Asia to identify innovative opportunities that keep Disney Cruise Line at the forefront of brand collaborations
  • Mentor and Support Team Development: Guide Associate Manager-level team members, fostering a culture of creativity, accountability, and excellence
Read More
Arrow Right

Port Operations Agent

Join our team as a Port Operations Agent where you are expected to independently...
Location
Location
Greece , Piraeus
Salary
Salary:
Not provided
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills in English language, both written and oral
  • Good academic background
  • Maritime studies are desirable
  • Preferred previous experience as a Port Agent
  • Problem solving and analytical skills
  • Good office administration and organizational skills with a keen eye for attention to detail
  • Knowledge of Microsoft Office programs
  • Orientation to results and customer service
  • decisive problem solving
  • Business travel availability, if required by Manager
Job Responsibility
Job Responsibility
  • Attend vessel ship calls and act as a primary liaison between Cruise Line, port authorities and other stakeholders to ensure the smooth and efficient handling and processing of vessel operations for their port of calls
  • Coordinate vessel arrival/departures and berthing arrangements with port authority, terminal operators, security, government entities and maritime service providers
  • Monitor and respond to email requests within a timely manner from various regional email accounts
  • Facilitate vessel entry/clearance procedures, including customs, immigration, health formalities to ensure compliance with regulatory requirements
  • Utilize the different systems for all vessel entry/departure requirements
  • Work in close collaboration with suppliers to ensure we deliver safe, healthy, and sustainable service
  • Solve day-to-day issues and propose workflow improvements to your manager, to enhance productivity and efficiency in port operations
  • Monitor vessel movements, port, and weather conditions to anticipate operational challenges and minimize disruptions and effectively communicate to all parties involved
  • Compile and submit appropriate updates throughout the day Cruise Line’s corporate managers
  • Complete appropriate sail reports as required by each line
  • Fulltime
Read More
Arrow Right