Cruise Consultant Job at C&M Travel Recruitment

New

Cruise Consultant

Location

United Kingdom

Salary:

25000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Cruise sales experience is ESSENTIAL, either as a cruise specialist, cruise coordinator, or travel consultant or travel agent with great cruise knowledge.
Proven success in target driven environment with excellent selling ability
Excellent cruise product knowledge
Clear and professional telephone manner
Self Starter and motivated to succeed

Job Responsibility

Selling worldwide tailor-made cruise holidays over the phone and by email
Promoting all cruise brands and products
Arranging cruise packages including flights, upgrades and excursions, whilst offer a high level of service
Working to personal and company sales targets
Building a rapport with clients

What we offer

Laptop and headset provided
Full support of a separate Customer Service team
Flexible hours over a 37.5hour working week which must include some daytime evening and weekend shifts

Fulltime

Cruise Consultant

Are you passionate about selling unforgettable cruise holidays and thrive in a f...

Location

United Kingdom , Winchester

Salary:

25000.00 - 27000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous experience working as a Cruise or Travel Consultant / Specialist with strong worldwide destination & cruise knowledge
Confident and professional phone manner with a proactive approach
Ability to work under pressure and meet deadlines
Self-motivated with a strong drive to succeed
Team player with a flexible and collaborative attitude
Strong keyboard and PC skills, with excellent written and spoken English

Job Responsibility

Create unique and appealing worldwide cruise holiday packages - including flights, tours, hotels & transfers
Deliver outstanding customer service throughout the enquiry and booking process
Respond promptly to calls and emails, ensuring a seamless experience
Achieve sales targets through confident and effective closing techniques
Handle administrative queries and support the wider team as needed

What we offer

commission up to £7,000 OTE
Supportive, dynamic team with a focus on delivering quality and exceeding expectations

Fulltime

Cruise Sales Consultant

Cruise Sales Consultant required by an ambitious tour operator who are embarking...

Location

United Kingdom , London

Salary:

33000.00 - 36000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Experience selling cruise product
Thorough knowledge of diverse cruise product
Strong listener and ability to transform ideas into a dream tailormade experience
Exceptional communication skills
Commercial thinker and high level of sales drive

Job Responsibility

Build and manage your own portfolio of clients
Create bespoke cruise itineraries with premium, personalised enhancements
Guide clients through the full booking journey from start to finish
Deliver exceptional service that drives loyalty and repeat travel
Promote exclusive benefits and client events
Stay informed on industry trends, products, and destinations

What we offer

Generous benefits package
Commission

Fulltime

Travel Consultant

Our client, a successful and expanding retail travel agency, is seeking a Travel...

Location

United Kingdom , Newbury

Salary:

26000.00 - 30000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous experience as a Travel Consultant is ideal but not essential
Excellent customer service skills
Worldwide knowledge or experience of personal travel

Job Responsibility

Booking all manner of holidays including luxury and cruises
Provide excellent customer service and value to create the best holiday experience to customers
Plan and book all aspects of the holiday
Developing relationships with customers and suppliers
Providing knowledge of all products

What we offer

Competitive salary and benefits
Be part of an award-winning company
Opportunities for career progression
Travel perks and fam trips
A dynamic, inclusive, and supportive work environment

Fulltime

Retail Apprentice Travel Advisor

Two-year Apprenticeship Scheme structured to develop destination expertise to re...

Location

United Kingdom , Bristol

Salary:

8.05 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times

Job Responsibility

Use passion to inspire customers and colleagues
Exceed sales targets and objectives
Embrace change and rise to challenges in customer engaged roles
Investigate and resolve customer questions or complaints
Receive training on various systems to enhance knowledge and skills
Complete practical and written assignments via online learning platform
Work towards Level 3 Travel Consultant qualification
Recommend and sell holidays, Cruise, UK Breaks and additional products
Create unforgettable holiday experiences for customers

What we offer

Commission scheme for exceeding targets
Fantastic holiday benefits, discounts, and special offers
Ability to purchase additional TUI time off
Health and Wellbeing program across Financial, Health, Social, Community and Career areas
Investment in development and career progression
Pension scheme and life assurance
Support for candidates with disabilities and impairments

Fulltime

Retail Apprentice Travel Advisor

Two-year Apprenticeship Scheme structured to develop destination expertise in re...

Location

United Kingdom , Dover

Salary:

8.05 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times

Job Responsibility

Use passion to inspire customers and colleagues
Exceed sales targets and objectives
Embrace change and rise to challenges in customer engaged roles
Investigate and resolve customer questions or complaints
Receive training on various systems to enhance knowledge and skills
Complete practical and written assignments via online learning platform
Work towards Level 3 Travel Consultant qualification
Recommend and sell holidays, Cruise, UK Breaks and additional products
Create unforgettable holiday experiences for customers

What we offer

Commission scheme for exceeding targets
Fantastic holiday benefits, discounts and special offers
Ability to purchase additional TUI time off
Health and Wellbeing support across Financial, Health, Social, Community and Career areas
Investment in development and career progression
Pension scheme and life assurance

Fulltime

Fleet Deployment Analyst

The Fleet Deployment Analyst is responsible for implementing fleetwide deploymen...

Location

United States , Miami

Salary:

Not provided

Carnival Cruises

Expiration Date

Until further notice

Requirements

Bachelor's Degree required - Business, Economics, Finance, or related field
Master's Degree preferred - advanced quantitative or management degrees, or equivalent work experience
3+ years in consumer insight, revenue management, and or financial analysis required
2+ years in cruise industry or experience working with management consulting firm preferred
Proficiency in Excel, Word, PowerPoint and analytical tools SQL/Oracle, SAS Enterprise Guide and Tableau
Knowledge of overall business strategy and operations including business processes, revenue and cost components and drivers of these measures, profitability and return on investment
Must demonstrate excellent analytical, interpersonal and strategic planning skills as well as the ability to work across all levels of the organization
Ability to present findings and insights to management in concise written and verbal presentations
Self-motivated, detail oriented. Creative, independent thinker. Quick learner, curious and inquisitive
Must be able to remain in a stationary position at a desk and/or computer for extended periods of time

Job Responsibility

Detailed itinerary planning from sailing schedule to ship position to optimize profitability, guest experience & itinerary diversification while minimizing fuel consumption and carbon emissions
Port conflict resolutions for ports of call and homeports
Reservation system implementation (set up of 1,800+ sailings every year)
Itinerary Changes: Design and implement port content and sequence changes where needed
Ensure all itineraries and itinerary changes are communicated to stakeholders throughout the organization
Maintain and proactively ensure accuracy of CCL data in MXP (MarineXchange) and Fuel & Itinerary Planning Application (FMA)
Collaborate across the organization to ensure deployment plans are aligned with technical & nautical requirements, onboard & hotel operations and environmental regulations
Charter design and cost: Work with charter team designing itineraries and fuel cost calculation

What we offer

Health Benefits: Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
company paid term life insurance and disability coverage
Financial Benefits: 401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off: Holidays, Vacation Time, Sick Time
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus

Fulltime

Manager

Tourism Economics, an Oxford Economics company and a leading economic forecastin...

Location

United States , Philadelphia

Salary:

Not provided

Oxford Economics

Expiration Date

Until further notice

Requirements

Degree in Business, Economics, Data Science, or a related quantitative discipline, such as Statistics or Applied Mathematics
Minimum two years of professional experience in a cruise analytics or related analytical role
Demonstrated ability to deliver end-to-end analytical work independently, including data preparation, model development, validation, and interpretation, particularly in forecasting applications
Strong understanding of the cruise industry and its key dynamics, with the ability to apply this knowledge to deliver meaningful insights and value to clients
Strong analytical and quantitative capabilities, with experience working with large-scale market datasets
High attention to detail and a structured, task-oriented approach to work
Strong problem-solving skills, ensuring the accuracy and consistency of reports and analytical outputs
Ability to produce high-quality project deliverables with strong structure and clarity
Strong verbal and written communication skills in English
Ability to collaborate effectively with colleagues across offices and international locations

Job Responsibility

Support and oversee the Cruise-IP data environment, including monthly updates of deployment and pricing datasets, the Cruise Ship Database, and the Cruise Orderbook, as well as associated cruise forecasts
Contribute to analytical projects and research initiatives, supporting broader consulting engagements where required
Ensure project deliverables are clear, accurate, and well-structured, and tailored appropriately for different client audiences
Support the development of presentations and research briefings used for client engagement and marketing materials that demonstrate the value of our services
Play an active role in client discussions, presentations, and meetings, clearly communicating analytical insights and key cruise industry trends affecting client businesses
Build and maintain strong client relationships, acting as a trusted point of contact for cruise-related insights and analysis
Represent Tourism Economics in external engagements, including industry events, conferences, and client forums where appropriate
Respond to client queries with clear, accurate, and timely inputs
Contribute to thought leadership by helping shape narratives around cruise industry trends, risks, and opportunities

Fulltime

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