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Crowd Safety Manager

sgcsecurityservices.co.uk Logo

SGC Security Services

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Location:
United Kingdom

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

SGC Security Services are seeking highly organised and experienced professionals to join our Crowd Safety Team, delivering safety and security at some of the UK’s most exciting venues and events. From Premier League football and major concerts to festivals and world-class sporting events, you’ll play a key role in creating a safe, vibrant environment for both attendees and staff.

Job Responsibility:

  • Lead event-day safety operations
  • Ensure full compliance with legislation and best practice
  • Flexible travel to venues across the UK
  • Ensure compliance with the Green Guide and the Safety of Sports Grounds Act
  • Report to our Head of Crowd Safety and Events Manager
  • Act as the primary point of contact for team members on event days
  • Deliver events alongside clients, events management team and operations team
  • Attend Event Liaison Team (ELT) meetings with clients and stakeholders
  • Act as lead manager for larger events, working alongside Silver Command in the control room
  • Oversee event-day safety planning, crowd dynamics, and incident response
  • Coordinate with stewarding teams and emergency services
  • Maintain incident logs, complete reports, and support post-event reviews
  • Drive continuous improvement in safety and security standards

Requirements:

  • Minimum age: 18+
  • Valid Door Supervisor (DS) licence (essential)
  • Experience working in a Head of Security, Safety Officer, Area or Operations Manager role
  • Strong customer service and communication skills
  • Flexible availability, especially weekends and evenings
  • Professional, reliable, and able to exercise sound judgement
  • Strong leadership and people management skills
  • Excellent written and verbal communication skills
  • Capable of interacting with VIPs and senior management
  • Familiarity with counter-terrorism measures, emergency evacuation procedures, and public safety protocols
  • Experience working within large sports or entertainment venues preferred
  • Understanding of legislation and guidance relating to crowd safety, such as the Green Guide and Safety Certification requirements
  • Ability to make quick, sound decisions under pressure and maintain composure during live incidents
  • Checkable work and personal history
  • Comprehensive knowledge of event safety management, crowd control, and stadium operations
  • Level 4 Spectator Safety Management qualification
  • First Aid Certificate
  • ACT, Ask Angela, and Drink Spiking certifications

Nice to have:

Experience working within large sports or entertainment venues preferred

What we offer:
  • Minimum 5 hours shifts
  • Weekly, competitive pay
  • Access to an online training portal and funded training packages
  • Pension and PAYE rates
  • Cycle to Work Scheme
  • Fitness training and wellness resources
  • 24/7 staff and family counselling service
  • Employee recognition schemes

Additional Information:

Job Posted:
January 03, 2026

Expiration:
January 14, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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