CrawlJobs Logo

Cross Technology Service Delivery Field Support Engineer (L2) - Security Engineer

nttdata.com Logo

NTT DATA

Location Icon

Location:
Philippines , Makati

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Cross Technology Service Delivery Security Support Engineer (L2) role at NTT DATA involves ensuring the operational efficiency of client IT infrastructure through proactive monitoring and incident resolution. This is a developing engineering role, responsible for providing a managed service to clients.

Job Responsibility:

  • Provide a managed service to clients to ensure their IT infrastructure and systems remain operational
  • Proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service
  • Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA)
  • Contribute to / support on project work as and when required
  • Monitor client infrastructure and solutions
  • Identify problems and errors prior to or when they occur
  • Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
  • Investigate first line incidents assigned and identify the root cause of incidents and problems
  • Fulfill approved requests following agreed procedures
  • Provide telephone or chat support to clients when required
  • Execute approved maintenance activities including patching and configuration changes
  • Report and escalate incidents where necessary
  • Ensure the efficient and comprehensive resolutions of incidents and requests
  • Proactively identify opportunities for work optimization
  • Update existing knowledge articles or create new ones
  • Identify opportunities for work optimization including opportunities for automation of work, request fulfillment, incident resolution, and other general process improvement opportunities
  • Execute changes with clear identification of risks and mitigation plans to be captured into the change record
  • Work across various other resolver group (internal and external) like Service Provider, TAC, etc.
  • Contribute to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items
  • May work on implementing and delivering disaster recovery functions and tests

Requirements:

  • Minimum 4 to 6 years of total experience
  • Minimum 2 to 3 years as a Network Security support resource
  • Degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
  • Required certification: Check Point Certified Security Administrator (CCSA) or Check Point Certified Expert (CCSE) or Check Point Certified Cloud Specialist (CCCS) or Check Point Certified VSX Specialist or Check Point Certified Maestro Expert or Cisco Certified Network Associate - Enterprise or Cisco Certified Network Associate - Security or Cisco Certified Network Professional – Enterprise or Cisco Certified Network Professional – Security
  • Experience with troubleshooting and providing support in security/network/data center/systems/monitoring Services within a medium to large ICT organization
  • Working knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Center, Telephony, Exchange, Cloud, Backup, etc.)
  • Handled security products like Firewalls, Cloud Security and SASE (i.e Check Point NGFW, Check Point CloudGuard, Check Point Harmony, etc.)

Nice to have:

  • Any of the listed certifications is a plus
  • The MS – Services Engineer (L2) is expected to gain certifications relevant to services supported
  • Certifications carry additional weight on a candidate’s qualification for the role
What we offer:
  • Workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive
  • Part of a global company that is a $30+ billion business and technology services leader
  • Committed to accelerating client success and positively impacting society through responsible innovation
  • Global Top Employer with experts in more than 50 countries
  • Equal Opportunity Employer with a global culture that embraces diversity

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
NTT DATA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Cross Technology Service Delivery Field Support Engineer (L2) - Security Engineer

New

Senior Technical Support Manager

Senior Technical Support Manager is to manage and track ServiceDesk L2 activitie...
Location
Location
Salary
Salary:
Not provided
waystone.com Logo
Waystone Governance Ltd.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Information Technology or related field
  • ITIL Certified (preferred)
  • MCSE or equivalent certification
  • AWS or Azure certification (preferred)
  • Minimum 5–7 years in IT support, with at least 2 years in a senior technical role
  • Proven experience managing technical teams and delivering IT services in a complex environment
  • Strong troubleshooting skills across hardware, software, cloud, and network domains
Job Responsibility
Job Responsibility
  • Lead and inspire a high-performing IT support team, fostering accountability and growth
  • Develop and execute support strategies aligned with business and ITIL frameworks
  • Promote a culture of proactive problem-solving and continuous improvement
  • Influence cross-functional teams and senior stakeholders to drive IT initiatives
  • Leading the training of Level 1 & ServiceDesk by the L2 team
  • Oversee resolution of complex technical issues across end-user environments
  • Ensure efficient ticket handling, escalation management, and service delivery
  • Monitor KPIs, SLAs, and customer satisfaction metrics to ensure service quality
  • Provide hands-on support and guidance for ServiceDesk, Level 1 & Level 2 engineers
  • Manage systems including Office 365, Exchange, Active Directory, AWS, Azure & virtualized environments
  • Fulltime
Read More
Arrow Right
New

Finance Manager

Own end-to-end financial leadership for a multi-market APAC cluster, leading fin...
Location
Location
Thailand , Klongtoey
Salary
Salary:
Not provided
pepsico.com Logo
Pepsico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • CPA / CA / ACCA (FCCA) and/or MBA Finance
Job Responsibility
Job Responsibility
  • Independent Financial Leadership & Commercial Direction
  • Planning, Forecasting & Submissions (AOP / STRAT / Rolling Forecast)
  • Performance Management Cadence (MBRs) & Steering the Business
  • Business Partnering for Growth, Innovation, and Change
  • Controls, Compliance & Financial Hygiene (GCS / Governance)
  • Governance Custodianship & Global/Board Alignment Support
  • Systems, Data, and Process Excellence
Read More
Arrow Right
New

Membership Experience Host

As a Host at Everlast Gyms, you’ll be the first friendly face our members see wh...
Location
Location
United Kingdom , Liverpool
Salary
Salary:
Not provided
damart.co.uk Logo
Damart
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Outgoing, positive, and passionate about delivering great customer experiences
  • Confident in administration and able to handle day-to-day club systems
  • Sales-focused, with the drive to hit membership and retention targets
  • Flexible and adaptable – able to work varied shifts and step into operational/key holder duties when needed
  • Passionate about fitness, with a genuine interest in our products and services
  • Ambitious, with a willingness to learn and develop your skills for future progression
Job Responsibility
Job Responsibility
  • Welcoming members and guests, ensuring every interaction is positive and professional
  • Supporting membership sales and retention by providing excellent service and guidance
  • Driving secondary spend KPIs by promoting products and services available in-club
  • Maintaining a high standard of cleanliness and hygiene across the club
  • Acting as a competent key holder, opening and closing the club as required
  • Handling administrative duties, including use of the membership software system
  • Staying informed about fitness challenges, classes, and gym floor focuses, actively taking part to promote engagement
  • Supporting the Fitness Manager and wider team in delivering gym floor initiatives
  • Ensuring member feedback and complaints are handled professionally and escalated when needed
  • Actively experiencing the products and services on offer so you can confidently recommend them to members
What we offer
What we offer
  • Free gym membership
  • 20% discount across all Frasers Group brands
  • Monthly Frasers Champion awards – winners receive double their salary for the month
  • Opportunity to deliver personal training sessions (if qualified)
  • Training and development opportunities to grow your career
  • Fulltime
Read More
Arrow Right
New

Technology & Guest Entertainment Lead

The Technology & Guest Entertainment Lead is a senior-level, on-site technical r...
Location
Location
United States , Davenport
Salary
Salary:
Not provided
villatel.com Logo
Villatel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 5–7+ years of hands-on electro-mechanical or specialty technical support experience required, preferably in a high-volume resort or entertainment venue
  • Proven track record of maintaining specialized entertainment machinery (e.g., bowling, simulators, or commercial-grade arcade equipment)
  • Proven experience in a senior or lead technical role, managing complex projects and vendor accountability
  • CompTIA A+, Network+ or similar advanced technical certification required
  • Expert working knowledge of Windows operating systems, desktop hardware, and peripherals
  • Detailed understanding of enterprise networking concepts (Wi-Fi, TCP/IP, cabling)
  • Advanced familiarity with AV equipment and integrated home audio systems (e.g., SONOS, TOG, and AMB technologies)
Job Responsibility
Job Responsibility
  • Provide the day-to-day strategic management and maintenance of all technologies and entertainment offerings throughout our communities
  • Expert-level installation, maintenance, and repair (advanced mechanical and circuitry) for all arcade and entertainment amenities
  • Maintain vendor relationships, create and nurture new vendor relationships, request vendor updates, and hold third-party providers accountable for high-level technical deliverables
  • Maintain and manage accurate inventory of all entertainment equipment and IT supplies
  • Work alongside Villatel’s internal team to source and order new, warranty and/or replacement parts in a timely manner
  • Design and execute all preventative maintenance measures for arcade amenities and technologies, such as routine calibration, alignment, and sensor cleaning
  • QA’ing all offerings for safety and authoring safety SOPs
  • Manage and enforce warranty on all technology and entertainment amenities including parts, full replacement, and status of all warranty requests
  • Perform advanced troubleshooting, maintenance, and repair of arcade games and specialized infrastructure (e.g., bowling pinsetters, simulator sensors, and motion-platform systems)
  • Diagnose complex power, display, controller, software, and connectivity issues on gaming equipment
  • Fulltime
Read More
Arrow Right
New

Night Veterinary Surgeon

We are seeking Veterinary Surgeons who thrive in the fast-paced world of ECC and...
Location
Location
United Kingdom , Warrington
Salary
Salary:
93393.00 GBP / Year
animaltrust.org.uk Logo
Animal Trust
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You really love what you do and want to make a big difference
  • You feel as strongly as we do about our social mission
  • You can empathise with the owner and the patient
  • You enjoy the buzz and liveliness of a fast-paced environment
  • You’re excited by the opportunity to get stuck into a varied caseload
  • You’re keen to grow your technical capability and be part of a friendly and multi-talented team
  • You love ECC and keen to grow on your skills
  • You’re able to work seamlessly with our day team
What we offer
What we offer
  • Excellent development and training opportunities
  • 6 weeks of holiday per year
  • Cycle to work scheme
  • Enhanced Maternity and paternity package
  • 52 weeks sickness Benefit, private healthcare and a free employee assistance program (awarded after 12 months of service)
  • RCVS and VDS fees paid
  • Refer a friend Bonus
  • Visa sponsorship available
  • Store discounts with Vivup
  • Staff discount
Read More
Arrow Right
New

Control & Reporting Associate Manager

This is a critical role within the organization, responsible for managing and de...
Location
Location
Ireland , Cork
Salary
Salary:
Not provided
pepsico.com Logo
Pepsico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work cohesively within a matrixed team environment, to ensure a balanced approach to all priorities is taken
  • Experience working with Enterprise, Resourcing, and Planning (ERP) Systems and Databases – SAP / Business Objects/HFM
  • The ability to identify process improvements and carry them through to completion
  • Demonstrate a strategic mindset, with an ability to take into consideration the “bigger picture”
  • Stakeholder focused – managing expectations across a wide range of stakeholders both internal and external to PGCS
  • Proven track record in applying business judgment, through experience and insights gained in large projects and through the analysis of issues from a business logic perspective
  • Able to work under pressure and meet demanding deadlines, while at the same time displaying good judgement and business decision making skills
  • Committed to delivery productivity, and process improvement while continuing to apply strategic perspective
  • Experience in leading project teams from a planning and team leadership perspective, including a demonstrated ability of setting the agenda
  • Needs significant multinational experience in Financial Control and Reporting
Job Responsibility
Job Responsibility
  • Leader in resolving strategic and operational issues with Supply Chain
  • Be the key Control & Reporting contact point with the Supply Chain teams in resolving day to day and medium-term operational issues
  • Working closely with AR, Credit, Billing, and Pricing teams on projects and issue resolution
  • Balance Sheet Review and Analysis
  • Coordinate and lead the Quarterly Balance Sheet Reviews for the 8 PGCS plants and DC’s
  • Role is responsible for ensuring key accounting issues are reported tracked and resolved timely
  • Consolidating the key issues for presentation with the PGCS CFO Quarterly
  • Dealing with Technical Accounting issues
  • Management of complex Accounting and Reporting issues across PGCS globally
  • Researching and resolving complex Accounting with Corporate Accounting, BU Sector Control and PGCS Finance Leadership
Read More
Arrow Right
New

A&E / Inpatient Veterinary Surgeon

We are seeking a dedicated Veterinary Surgeon to oversee inpatient care and mana...
Location
Location
United Kingdom , Warrington
Salary
Salary:
70392.00 GBP / Year
animaltrust.org.uk Logo
Animal Trust
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Highly skilled and motivated to continue developing your technical capabilities
  • Confident managing complex medical cases, with some surgical experience
  • A genuine team player who enjoys the buzz of a fast-paced, collaborative environment
  • Compassionate and empathetic when communicating with clients during stressful situations
Job Responsibility
Job Responsibility
  • Oversee inpatient care and manage emergency cases presenting through our A&E service
  • Meet the clinical needs of our inpatients
  • Providing high-quality care for emergency cases as they arise throughout the day
  • Ensuring excellent continuity of care for our inpatients
  • Confidently handling same-day emergency presentations
What we offer
What we offer
  • 6 weeks holiday, including bank holidays
  • Funded CPD
  • Visa support
  • Private Health Care 52 Weeks sickness benefit and free Employee assistance program — awarded after qualifying period
  • Enhanced maternity and paternity package
  • Contributory pension scheme
  • RCVS and VDS fees paid
  • Access to counselling support including mental health, financial and life counselling after 12 months of service
  • Cycle to work scheme
  • E-Car scheme
Read More
Arrow Right
New

Resort Services Runner

The Resort Services Runner is an entry-level, hourly position responsible for th...
Location
Location
United States , Davenport
Salary
Salary:
16.00 - 18.00 USD / Hour
villatel.com Logo
Villatel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent preferred
  • Previous experience in janitorial, groundskeeping, or general maintenance is a plus but not required
  • Strong attention to detail and a pride in maintaining a clean, professional environment
  • Ability to follow instructions and work independently with minimal supervision
  • Reliable and punctual with a strong work ethic
  • Ability to work outdoors for extended periods in various weather conditions
  • Ability to carry equipment and supplies weighing up to 50 lbs
  • Active driver's license is required
Job Responsibility
Job Responsibility
  • Perform daily cleaning and routine maintenance of exterior grills to ensure they are sanitary and guest-ready
  • Responsible for the regular cleaning and sanitization of exterior trash bins across the site
  • Conduct frequent exterior walks to identify and remove loose debris or litter from the grounds
  • Monitor the condition of sidewalks and driveways, ensuring they are free of stains and debris
  • Facilitate and perform pressure washing for sidewalks, driveways, and entryways as identified during inspections
  • Assist the broader maintenance team with simple, miscellaneous tasks and minor technical tickets as assigned
  • Notify the Maintenance Field Lead or Manager of any larger maintenance issues or safety hazards discovered during daily rounds
  • Use Breezeway to log completed tasks, upload photos of cleaned areas, and track daily progress
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy