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As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for clients, ensuring their IT infrastructure remains operational. Your role involves troubleshooting, incident management, and providing excellent client support. You will work across various technology domains and contribute to disaster recovery efforts.
Job Responsibility:
First point of contact for clients
Ensuring IT infrastructure remains operational
Troubleshooting
Incident management
Providing excellent client support
Working across various technology domains
Contributing to disaster recovery efforts
Requirements:
Bachelor's degree in IT or Computing
Entry-level experience in troubleshooting and support