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As a Cross Technology Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in providing exceptional service to clients by resolving technical incidents and ensuring operational infrastructure. This position requires a bachelor's degree in IT or equivalent experience, along with strong expertise in VMware, Windows Server, and ITIL processes. You will manage complex tickets, mentor junior staff, and engage with vendors to enhance service quality. The role demands effective communication skills and the ability to work under pressure, making it ideal for candidates with a client-focused approach.
Job Responsibility:
Providing exceptional service to clients by resolving technical incidents