Cross-disciplinary Controls Sr. Manager, Citi

Citi

Location:
India, Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The IMPaCT Team combines the Cross Border Data Clearance function, the Enterprise Data Office, Privacy, and Records and Information Management. The Enterprise CBDC (Transfer Office) drives the build-out and implementation of Citi's enterprise-wide data transfer framework and implements the transfers operating model. We are seeking an experienced and dynamic Vice President (VP) to lead and manage the cross-border data transfer clearance process within Citi for defined Countries.

Job Responsibility:

Clearance Operational Support: Review, analyze and approve data transfer requests across all Businesses within Citi as and when received and as defined in rules provided by respective Independent Compliance Risk Management (ICRM)
Quality Assurance (QA): perform regular review on data transfer approvals as defined in the Cross Border Transfer process and take appropriate action based on QA outcome
Contribute to Data Enablement Process: Provide support in the execution of the transformational data enablement process to streamline, standardize and simplify global program related risk assessment questionnaire by driving efficiency through organizing questions into logical groups, and reducing redundancies
Target State Process Model Development: Support the design and implementation of the target state operational model for the Data Transfers Office, contributing to efforts to drive consistency and reduce risk in DTO processes
Team Collaboration: lead and work collaboratively with a team responsible for execution, coordination, and control adherence, contributing to a culture of excellence and continuous improvement
Process Implementation: Assist in the implementation of a scalable and efficient operating model aligned with Citi’s global data transfer framework, contributing to process optimization
Cross-Functional Collaboration: Collaborate with legal, compliance, technology, and business teams to support seamless delivery and achieve common goals
Knowledge Management & Content Creation: Produce and curate high-quality content, including playbooks, guidance documents, and FAQs, that simplifies and scales process knowledge across the organization
Communication & Reporting: Communicate complex regulatory and process information clearly and concisely to senior management, subject matter experts (SMEs), and challenge functions, ensuring transparency and understanding
Risk Management & Mitigation: Proactively review and challenge execution quality, escalate risks promptly, and develop effective remediation strategies to mitigate potential issues

Requirements:

Experience: 5-7 years of experience in privacy, regulatory operations, legal, compliance, or data governance within global financial institutions or enterprise settings
Teamwork: Proven ability to work effectively within cross-functional teams across multiple time zones in complex, matrixed organizations
Regulatory Knowledge: Working knowledge of international privacy laws and cross-border regulatory requirements, including GDPR and other relevant regulations
Technical Proficiency: Familiarity with automation tools, workflow platforms, and data analysis techniques
Risk & Control Understanding: Understanding of risk and control frameworks, including process oversight and the implementation of effective controls
Communication Skills: Strong communication skills, with the ability to convey information clearly and concisely
Proficiency in MS Excel and PowerPoint and office tools
CIPP/CIPM certifications an added advantage

What we offer:

Equal opportunity employer
Support for employees with disabilities

Additional Information:

Job Posted:
August 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Cross-disciplinary Controls Sr. Manager