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Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design local, regional and global controls, MRA’s, New Products, Regulatory Reporting, Operational Risk Events and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role. The role involves close liaison with the global Risk and Control teams to ensure appropriate understanding, access to and the correct application of the Citi guidelines.
Job Responsibility:
Provide PM/ BA support for global payments related project, focusing on identification & documentation of regional payments activities
Perform root cause analysis of payment related Operational Risk Events and how these will be resolved through identified solutions, identifying any gaps requiring further solutioning
Lead complex audit and operations monitoring reviews across all Markets operation entities in LATAM
Support Ops SME’s in determining key business requirements for identification of payments flows
Identifying and documenting key data elements within processing systems to enable rules-based controls to be set for management of large and anomalous payments
Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk
Foster and maintain relationships with global, regional and local business and technology stakeholders and support engagement in working groups, steercos, and workshops where required
Drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies
Responsible for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
Responsible for the coordination and comprehensive management of issues with key stakeholders
Management Policy, Standards and Procedures
Manage the development and implementation of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision making in line with the expectations of senior management, Board, and Regulators
Manage the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
Requirements:
15+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Track record leading Control related projects and programs
Ability to see the big pictures with high attention to critical details
Develop and implement strategy and process improvement initiatives
Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
Developing new ideas and improving current processes to proactively mitigate risks
Requires an ability to provide challenge and make recommendation for risk and controls remediation
Expert knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry
Proven experience in implementing sustainable solutions and improving processes
Expert understanding of compliance laws, rules, regulations, and best practices
Strong leadership, decision-making, and problem-solving skills
Strong analytical skills to evaluate complex risk and control activities and processes
Ability to deliver compelling presentations and influence executive audiences
The candidate must be fluent in English - both verbal and written
Strong sense of accountability and ownership, with strong results orientation
Excellent communication skills: ability to engage and inspire across stakeholder groups
Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word
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