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The LATAM Head for Risk & Control Controllers will be responsible for supporting the LATAM Controllers function’s Control and Governance Framework. The individual will be responsible for the proactive monitoring of the business environment, anticipating risk and control issues and the establishment, maintenance and nurturing of the Control and Governance environment across the LATAM Controllers function. This will include a focus and oversight for all significant remediations, ensuring and end-to-end review of our efforts to ensure sustained results. It will also include providing both strategic and operational thought leadership and support on risk and control related to the LATAM Controllers operations. The role will lead a team of Risk and Control professionals based in Mexico City and Costa Rica.
Job Responsibility:
Serving as trusted Risk and Control advisor to Controllers stakeholders
Providing direct support for Controllers for core Risk and Control responsibilities, including sharing best practices
Managing a team of Risk and Control professionals. Developing, attracting, and retaining talent
recommending staffing levels required to carry out the unit’s role and responsibilities effectively while adhering to talent management processes and compensation/performance management programs
Ensuring potential issues or concerns are identified, communicated, and resolved in a timely manner. Work closely with individual businesses and leadership teams on related issues and provide sound advice and guidance as needed to navigate complex problems
Partner with functions and businesses to manage control issues across Controllers LATAM
Overseeing the identification and assessment of risks. Ensuring risks are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite statement and all policies and processes established within the risk governance framework
Managing staff that are monitoring risk through the Manager’s Control Assessment process. Ensuring that the control framework and reviews are conducted consistently and regularly, and that controls are appropriately designed, operating effectively and independently monitored
Managing staff that serve as liaison with Internal Audit and external auditors on critical Issues/Corrective Actions and overseeing the implementation of related remediation
Ensuring alignment of local risk and control processes to global/regional standards and guidelines
Drive standardization and implementation of best practices that will improve control metrics, exam results and Scorecards, drawing on collective risk experience/knowledge
Partners with Audit, Compliance, Finance, HR, Legal and Risk colleagues to address both individual as well as systemic issues
Ensure a robust formal communication process with stakeholders and senior business leaders to ensure timely escalation where required
Overseeing and driving improvements to Issue management process, including monitoring, pre-validation of issues, review & challenge, and final IA reviews. Overseeing robust project management disciplines and processes with clear accountability for all deliverables required to complete corrective actions through to issue remediation and closure. Partner with Internal Audit throughout the Issue life cycle. Agree sustainability and CAP artifacts to be sent to IA to support Issue closure. Ensure issues have senior ownership
Responsible for the establishment and maintenance of internal control activities, including standardizing related financial processes
documenting processes and systems, incorporating controls to ensure production of accurate financial data
Execute governance model and drive cultural change, embedding practices which mitigate operational risk and risk of regulatory requirement failures
Critical to the success of this position is the development of processes that result in the continuous strengthening of internal controls
Support Controllers-wide projects and initiatives and performs other tasks or duties as assigned
Requirements:
Bachelor’s degree
MBA or other advanced degree a plus
15+ years or relevant experience in financial services industry with knowledge of the regulatory environment
Requires thorough understanding of strategic direction of the Controllers function, combined with a solid conceptual/practical grounding in Risk & Control
Experience with understanding end-to-end processes, identification of risks and design of controls
Experience in process re-engineering and current/target state process mapping
Proven track record of execution and managing controls
Knowledge of Citi’s business and products
Knowledge of ledger and accounting processes a plus
Strong communication and interpersonal skills
strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques
structure potential solutions
drive to resolution with senior stakeholders
Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views
Strong track record of initiating and managing change within Finance function
Ability to challenge business management and escalate issues when appropriate
Strong track record of effectively assessing and managing competing priorities
Ability to provide oversight of milestones and input to ensure consistent and timely delivery
Excellent interpersonal and relationship management skills
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