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Cross-disciplinary Controls Sr. Analyst

https://www.citi.com/ Logo

Citi

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Location:
Costa Rica, Heredia

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Americas Business Risk & Control (R&C) Senior Analyst working within Enterprise Services and Public Affairs (ESPA) division supporting Americas (NAM/LATAM) Real Estate Services (RES), reporting into the Americas Head of Risk and Control for RES. RES provides real estate services and premises that are cost effective, safe and productive. The primary mission of the RES Americas R&C Senior Analyst is to partner with RES Americas Senior Management and the Americas Operations team to help ensure that operational risks within the unit are mitigated and controls are functioning effectively. The role requires a significant amount of coordination and control oversight across the different functional areas within the RES Operations (e.g., Project Management, Lease Administration, Building Operations).

Job Responsibility:

  • Help assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
  • Help drive controls enhancements focused on increasing efficiency and reducing risk
  • Help assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies
  • Contribute to the oversight of the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting
  • Help assist in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
  • Perform assessment activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Help management of issues with key stakeholders
  • Participate in issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures
  • Develop standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators
  • Be involved in operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items
  • Perform Manager Control Assessment (MCA) Testing and analyze results for control gaps and issues
  • Work with business to ensure internal and external audit preparedness, coordination of audit fieldwork, providing support throughout execution and closing
  • Tracking and reporting of Operational Risk Losses
  • Analyze monthly operational metrics for emerging risk and issues
  • Ensure oversight and reporting of corrective actions, including advising on development of appropriate and timely action plans, monitoring of significant issues with management and validation of action plans to ensure proper closure
  • Advise on key operational risks, appropriateness of controls, seeking opportunities for process/control improvement and best practices
  • Participate on Global Risk & Control conference calls sharing regional results and partnering with other R&C officers to identify best practices
  • Facilitate gap analysis and process mapping sessions including identification of root cause for identified issues

Requirements:

  • Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
  • Ability to manage multiple tasks and priorities
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
  • 3-5+ years of financial services industry and/or risk and control experience
  • Strong risk management background and problem-solving skills
  • Experience in Internal Audit or similar control background
  • Commercial Real Estate experience a plus
  • Excellent written and oral communication skills
  • Advanced English Skills
  • Bachelor’s/University degree or equivalent experience

Nice to have:

Commercial Real Estate experience

What we offer:
  • Equal opportunity employer
  • Accessibility accommodations for persons with disabilities

Additional Information:

Job Posted:
June 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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