Cross-Disciplinary Controls Manager

• Accountable for managing and overseeing a small team of employees
• Ensure delivery of results and contribute to the formulation of procedures
• Help support the assessment of the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
• Help drive and manage controls enhancements focused on increasing efficiency and reducing risk
• Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies
• Help support oversight of the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting
• Assist in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
• Help assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
• Help with the coordination and comprehensive management of issues with key stakeholders
• Participate in issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures
• Help support standard and risk controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators
• Participate in the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.

• 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
• Ability to identify, measure, and manage key risks and controls
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
• Ability to foster working relationships with other leaders across multiple lines of business
• Management responsibility of a team
• Strong knowledge in the development and execution for controls
• Proven experience in control related functions in the financial industry
• Proven experience in implementing sustainable solutions and improving processes
• Understanding of compliance laws, rules, regulations, and best practices
• Understanding of Citi’s Policies, Standards, and Procedures
• Strong analytical skills to evaluate complex risk and control activities and processes
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
• Strong problem-solving and decision-making skills
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Familiarity with compliance management software is advantageous
• Fluent English is required.

Global benefits supporting well-being, growth, and work-life balance.