Cross-disciplinary Controls Intermediate Analyst, Citi

Citi

Location:
Poland, Warsaw

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The TTS Payments Cross-disciplinary Controls Intermediate Analyst integrates subject matter and industry expertise to mitigate operational risk in the TTS Payments space. This role supports the Global TTS Payments Operations Risk team in ensuring adherence to process-related controls and policy requirements, maintaining effective controls, and operating within risk tolerance levels, with a primary focus on processing risk.

Job Responsibility:

Administration & Program Management: support the Global Head of Payments Operations Risk & Control on a day-to-day basis providing administration and program management support for his global role
Collaborate and work closely with the entire global Payments Operations Risk & Control team across various initiatives and programs
Work on supporting the people agenda and strategy across the global organization
Risk Management: Conduct thorough analysis of business and operational processes related to TTS Payment Operations to evaluate the effectiveness of existing controls
Identify areas for improvement and implement necessary changes to reduce processing errors
Work in close partnership with senior management to proactively develop, manage, and maintain a robust, controls-focused environment in line with documented requirements and standards
Engage with the Payment Operations Risk team to track and monitor Operational Risk Events, Issues/ CAPS, Regulatory Reviews, Internal/ External Audits, and other key programs involving TTS Payments Operations
Communication and Coordination: Manage communication and coordination of support to stakeholders across Payments Operations Risk globally, ensuring timely and accurate information dissemination
Contribute to organizing and maintaining SharePoint sites to enable self-service access for stakeholders, updating content on a regular basis to ensure relevance and accuracy
Share findings and themes from Payment Operations related audits and regulatory reviews with all stakeholders to enhance operations processes and prevent recurrence of similar issues
Process Improvement: Identify opportunities for improving business processes through information systems and/or non-system driver changes
Work with Operations/ Business partners on the implementation of operational policies and guidelines to ensure adherence to these guidelines, providing training and support as needed
Participate in enhancements focused on increasing efficiency and reducing risk
Data Analysis and Reporting: Analyze large data sets in Excel and other materials to generate regular and ad-hoc reporting for relevant forums, documenting and presenting findings to the business and Senior Management on a regular basis
Maintain focus on open Corrective Action Plans opened and owned across the TTS Payments Operations, delivering reporting to senior stakeholders aligned with existing processes across the Payments Operations Risk team
Help to develop standardized risk and controls reporting to ensure sound, reliable, and consistent information is available for decision-making
Compliance and Policy Adherence: Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations
Be fully up to date and familiar with relevant Citi Policies and Standards, ensuring all activities are conducted in accordance with these guidelines

Requirements:

Bachelor’s degree in Finance, Risk Management, or a related field
3+ years’ experience in Financial services with a focus on risk, compliance, operational risk, legal, or another control-related function
Proven experience in implementing sustainable solutions and improving processes within a financial services environment
Strong analytical skills to evaluate complex risk and control activities and processes
Excellent working knowledge of Microsoft Office, especially Excel and SharePoint
Understanding of applicable laws, rules, regulations, and best practices related to Payments processing
Demonstrated ability to work in a fast-paced business environment with a high degree of change and resilience
Consistently demonstrates clear and concise written and verbal communications
Planning, project management, and scheduling skills sufficient to be effective in prioritizing and meeting deadlines

What we offer:

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives

Additional Information:

Job Posted:
August 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Cross-disciplinary Controls Intermediate Analyst