Cross-disciplinary Controls Intermediate Analyst, Citi

Citi

Location:
Costa Rica, Heredia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Third-Party Risk Oversight Analyst role is intended to support Technology businesses such as, but not limited to, Functions, Finance and Risk Technology. The team manages an external third-party inventory of more than 400 service relationships and supports Inter-Affiliate Technology service providers. The focus of this role is to support Global Technology Business Activity Owners (BAO) with Third Party policy compliance by completing control assessments on time, reviewing Service Level agreements, assisting with Audit and Business Outsourcing Proposal (BOP) deliverables when applicable, as well as tracking, trending, and emerging risks reporting.

Job Responsibility:

Timely and accurate execution of controls/processes assigned
Manage communication with and coordination of the support functions within the supported Technology organization
Proactively review process to identify any deficiencies or control gaps
Support the expansion and migration initiatives of new tools and processes
Perform supplier inventory gatekeeping to ensure that supplier information is accurate and complete
Assist to complete Inherent Risk Questionnaire (IRQ) Assessments with business stakeholders
Evaluate current market conditions and noteworthy news impacting the Technology business
Monitor third party performance and SLAs with business stakeholders
Drive third party optimization and efficiencies and identify process improvements or cost reduction opportunities
Maintain the inventory list of third-party business relationships and relevant subcontractors
Support Third Party Risk Officers (TPRO) in your organization and other support organizations
Prepare reports and present high-level metrics to applicable Citi senior management and stakeholders

Requirements:

Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Good knowledge in the development and execution of Third Party Management controls
Experience in Jira, implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures in regards to Third Party Risk Management
Good analytical skills to evaluate complex risk and control activities and processes
Excellent verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word for reporting and presentation creation
Third Party Management and/or Risk Management experience
Trending and analytical reports, pivots, excel tables and PowerPoint
Fluent English

Nice to have:

Familiarity with Aravo third party management platform or One TPM SharePoint site
Understanding of the MCA program, CART process and /or Cross Border Data Clearance requirements
General understanding of technology terms, products and processes

Additional Information:

Job Posted:
September 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Cross-disciplinary Controls Intermediate Analyst