Cross-disciplinary Controls Group Manager, Citi

Citi

Location:
Costa Rica, Heredia

Category:
Consulting

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The role involves leading the cross-border data transfer clearance process for a major business segment within Citi, building and managing high-performing teams, designing scalable operating models, implementing automation solutions, advising business partners on frameworks, and ensuring regulatory compliance through effective controls.

Job Responsibility:

lead and operationalize cross-border data clearance activities covering privacy, outsourcing, localization, and data sovereignty requirements
build and manage a high-performing team responsible for execution, coordination, and control adherence
design and implement a scalable and efficient operating model aligned with Citi’s global data transfer framework
collaborate with global legal, compliance, technology, and business teams
drive product and automation development, including AI-powered decision support systems and workflow integrations
own and maintain the business-aligned Data Transfer Register
conduct in-depth qualitative and quantitative analysis to evaluate process performance
serve as a trusted advisor to business partners
produce and curate high-quality content like playbooks and guidance documents
communicate complex regulatory and process information to senior management
proactively review and challenge execution quality
escalate risks and develop effective remediation strategies

Requirements:

12+ years of progressive experience in privacy, regulatory operations, legal, compliance, or data governance within global financial institutions or enterprise settings
proven success in managing and developing cross-functional teams across multiple time zones in complex, matrixed organizations
strong working knowledge of international privacy laws and cross-border regulatory requirements, including GDPR, CCPA, and other relevant regulations
hands-on experience with automation tools, workflow platforms, and AI integration in business processes
demonstrated expertise in risk and control frameworks, including process oversight, audit preparation, and the implementation of effective controls
prior consulting experience
exceptional track record of executive communications, content development, and advisory support
CIPP/CIPM/CIPT/CISA certifications an added advantage
mastery in MS Excel and PowerPoint and office tools

Nice to have:

CIPP/CIPM/CIPT/CISA certifications
mastery in MS Excel and PowerPoint and office tools

What we offer:

Citi is an equal opportunity employer
consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law
reasonable accommodation for persons with disabilities

Additional Information:

Job Posted:
July 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Cross-disciplinary Controls Group Manager